Issue with Accidentally Buying Adoption Licenses

[DragonSlayer.1087]

I recently tried to purchase 15 Curious Creatures Adoption Licenses at the Gem Store. After getting the Gems, I thought I purchased it... Turns out I bought the Desert ones, which I already unlocked all of them. Now I have 15 of these things in my storage... That's $70 down the drain.

 

I submitted a ticket to ANET to see if I can exchange it. Waiting for their response.

 

EDIT: Looks like, there's no way to really even warn you if you already have at least a mount from that specific License Type.

:'(

[Friday.7864]

Well, nothing we can do to help.

They will likely just tell you to destroy them and refund the gems, even if you have to wait a bit for an answer.

[Inculpatus cedo.9234]

From the Wiki:

It is possible to buy more licenses than there are skins; if this occurs support must be contacted for a refund.

 

So, no need to worry. You will be refunded.

[DragonSlayer.1087]

> @"Inculpatus cedo.9234" said:

> From the Wiki:

> It is possible to buy more licenses than there are skins; if this occurs support must be contacted for a refund.

>

> So, no need to worry. You will be refunded.

 

 

Thanks.

 

i’m still waiting for their reply. I updated my ticket to include screens and order number.