notebene.3190 Posted October 30, 2017 Share Posted October 30, 2017 This just started happening recently. Every 2nd or 3rd time I use the launcher, the user name is cleared out (even though I've checked to remember it). Is there anything I can do on my end to fix that? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 30, 2017 Share Posted October 30, 2017 Tried a -repair of the client or clearing the GW2 cache? Good luck. Link to comment Share on other sites More sharing options...
notebene.3190 Posted October 30, 2017 Author Share Posted October 30, 2017 > @"Inculpatus cedo.9234" said: > Tried a -repair of the client or clearing the GW2 cache? > > Good luck. I know how to do a repair (I think), and I can try that. How do you delete the cache? I was thinking of another game. Not sure how to do a repair in this game. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 30, 2017 Share Posted October 30, 2017 You can find instructions in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Repair' and/or 'Search - Troubleshoot Trading Post'. Good luck. Link to comment Share on other sites More sharing options...
notebene.3190 Posted October 30, 2017 Author Share Posted October 30, 2017 > @"Inculpatus cedo.9234" said: > You can find instructions in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Repair' and/or 'Search - Troubleshoot Trading Post'. > > Good luck. Thanks. I did the repair and cleared the cache folder. I did 2 restarts, and it didn't clear it out. We'll see if it sticks. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 30, 2017 Share Posted October 30, 2017 Great! Hope it stays for you. If you continue to have issue, you can contact the CS Team via the 'Support' link and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now