42:1000:7006:1232 Can't login to client

[Silver.2031]

As someone else on here mentioned if you switch to Google DNS which is 8.8.8.8 and 8.8.4.4 in your IPv4 in your Ethernet Properties even without validation it allowed me to connect to the log in servers. Under Change adapter settings for your internet settings.

[Tigaseye.2047]

Still can't log in.

 

Not prepared to disable web protection, especially given that it wasn't an issue before.

 

So, I guess I will just have to continue to do something else. :)

[Silver.2031]

> @"Tigaseye.2047" said:

> Still can't log in.

>

> Not prepared to disable web protection, especially given that it wasn't an issue before.

>

> So, I guess I will just have to continue to do something else. :)

 

Give this a go it worked for me

 

https://gyazo.com/4ccd8e5916e6eb711eadf92a39c1c2d3

 

this is the windows fix that worked without turning off security.

[astra neverwinter.3980]

uk here on talk talk not able to log in for 24hours now

[Heimao.7503]

After some googling - in super broad strokes - **http:**//cligate.101.ncplatform.net/ - this, in essence, seems to me to be the root of all evil. it should be **https**://cligate.101.ncplatform.net/. (http is now commonly deemed as not safe anymore - and that's why your [various] internet providers classify it as such). But https://cligate.101.ncplatform.net/ is not authenticated, beca anet dns wasn't propagated properly. until anet addresses that, nothing will be fixed. so, with all due respect, stop pestering virgin, bt, telstra, etc with requests and stop, for kittens sake, fiddling with your security settings. keep pressuring anet do to things properly on their end. or go knit something in the meantime. or go outside. it's chilly, but at least the sun is shining...in certain parts of uk, at least :)

[Krumoth.2948]

Fixed. Go to your DNS Configuration and enter 8.8.8.8, and for alternative 8.8.4.4.

[Heimao.7503]

the first smiley is not my doing btw.

[Sir Gallifreyan.3817]

all of the steps everyone has suggested for VM does not work for me..

I still cannot log into the game..

 

Currently -Repair at the moment.

[Silver.2031]

Take a look at my post it has helped myself and another so it may as well be able to help more

 

https://en-forum.guildwars2.com/discussion/30050/potential-fix-for-the-log-in-server-issue/p1?new=1

[calze.7315]

changing dns server did not work, live in Australia with Telstra internet

[trutard.9524]

> @"zoottti.5271" said:

> Works !

> Win 8

> London - Virgin

> Follow steps : IPv4 - IPv6

> https://developers.google.com/speed/public-dns/docs/using?csw=1

>

> thx

>

 

I ended up on this website myself and can confirm that it worked for me. It doesn't require tech knowledge, the steps are very clear, doesn't involve messing around with lots of system files and can easily be reverted, so well worth a shot, in my opinion.

[Silver.2031]

Check out my post it may be able to resolve your issues

 

https://en-forum.guildwars2.com/discussion/30050/potential-fix-for-the-log-in-server-issue

[Donutdude.9582]

To attempt to aide in the resolution of this problem, here are Virgin Media's DNS settings:

- Primary DNS: 194.168.4.100

- Secondary DNS: 194.168.8.100

 

I believe it is DNS-related as I am currently using Google's with no connectivity problems. Upon auto-assigning or manually-assigning Virgin Media's DNS config, I instantly encounter a connection problem.

 

I hope the team are able to resolve this soon!

[maelys ashe.9017]

Please put ticket in to Anet Support please also guys. If you're lucky enough to find a work around, that's all it is. Not the solution. Anet needs to know how extensive the issue is and what your circumstances were at the time the problem started, your ISP, what sever you play on etc., There are also instructions early in this thread for doing a diagnostic on the game, which you can attach when support gets to you. I know you want to just get playing, who doesn't, but this helps Anet get to the problem. And no I still can't get in on my PC, but weirdly my laptop does, even if that's all I have open. This gives me a GPU temp of 97-98c constant, so it's not really where I want to be, but gets the dailies done.

Good luck and grats if you've got a work around!

[Nayaru.4716]

Was able to turn my BT web protect back on and login normally as per "Silver.2031" 's workaround here: https://en-forum.guildwars2.com/discussion/30050/potential-fix-for-the-log-in-server-issue/p1?new=1 Thank you Silver <3

[sleaziac.8914]

Virgin Media UK user here. I can also confirm that switching to the Google Public DNS worked for me. Google's instructions have Win 7 as their example, so if you're a bit of a techno-chump like me and you're on Win 10, a detailed walkthrough can be found here: https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

 

Props to everyone who's been finding and posting workarounds, especially Anska.5729, really appreciated, cheers :)

[William.6710]

i am with Virgin Media and this works for me

 

Go into internet settings

Change adapter settings

right click and select properties on your internet connection

Double click Internet Protocol Version IPv4 (TCP/IPv4)

Switch from Obtain DNS server address automatically to Use the following DNS server address

Type in the first box 8.8.8.8

Type in the second box 8.8.4.4

either validate or not (myself for example I did not validate and it worked as soon as i reloaded the launcher)

Relaunch the launcher and I was able to log in.

 

I am on windows 10

[Allt.3259]

With due respect to the helpful geeks on here, most of us are not going to tamper with settings that are working perfectly well for all other apps including games, especially workarounds that involve about ten instructions. We'll wait for a download. If the download doesn't come it will be good-bye to the sixth birthday present. It's been a decent online hobby but it's running out of road and this may be a sign that the road hasn't many miles left. IMO they are very slow to fix this given that there are plainly knowable ways round it.

[Wolf.6392]

Same problem for me, UK, NA Server, Virgin Media

[Alphabrat.3097]

i run on talk talk and the only way to get back onto the game is to turn off kidsafe settings, anti scam and virus alert settings..... if i turn them back on i cant log in, personally i find this a completely unacceptable solution to a problem we didnt cause :/

[John.8507]

Cant login either - clearly a problem their end which they know about but don't seem to be announcing at all! - Should not have to do work arounds, when it was fine a day or so ago.

[Corruptable.6704]

Just to say ... I'm in the same boat and I am not going to frig my security files, so ANET need to fix this properly from there end ... I guess I'll try to login again tomorrow .....

[poke.3051]

can't login too, this is 2'nd day in row now!

 

[Necron.2735]

Can't login Error code: 42:1000:7006:1232

Build: 86400

ISP: Talk Talk

Location: UK

 

[Steppen Wolf.9413]

I can confirm, as a BT customer (UK), that turning off BT Web Protect in your my MY BT will allow you to log in to GW2. I don't think you should have to do this. I assume that Anet will resolve this, after the weekend!