TheRonin.6718 Posted June 9, 2018 Share Posted June 9, 2018 I want to make a fresh account for GW2. I already have a active account that I recently came back to I upgraded to HOT Ultimate edition. I want to use My code for HOT and buy POF on this new account Is this possible. I already started a ticket knowing the current wait time with the increase in ticket response time. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 10, 2018 Share Posted June 10, 2018 It is possible to remove Serial Keys from an account and be refunded (if it is within 30 days of purchase). You may have to re-purchase the Serial Keys to apply to another account. Good luck. Link to comment Share on other sites More sharing options...
TheRonin.6718 Posted June 10, 2018 Author Share Posted June 10, 2018 > @"Inculpatus cedo.9234" said: > It is possible to remove Serial Keys from an account and be refunded (if it is within 30 days of purchase). You may have to re-purchase the Serial Keys to apply to another account. > > Good luck. I wouldn't qualify for that I have had HOT for way more than 30 days. I'm guessing this means I need to buy HOT again and then Buy POT. I saw something on the support FAQ about using the same email for another account as long as you can confirm you own the email to to original. This is basically what im trying to do with the serial code. I don't think it will be approved but its worth a shot. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 10, 2018 Share Posted June 10, 2018 Pretty sure you can only use one unique email address per account. You can, however, use extra/alias email address account names that are tied to your present email address. Link to comment Share on other sites More sharing options...
TheRonin.6718 Posted June 10, 2018 Author Share Posted June 10, 2018 [https://help.guildwars2.com/hc/en-us/articles/360000712327](https://help.guildwars2.com/hc/en-us/articles/360000712327 "https://help.guildwars2.com/hc/en-us/articles/360000712327") Link to comment Share on other sites More sharing options...
Healix.5819 Posted June 10, 2018 Share Posted June 10, 2018 > @"TheRonin.6718" said: > [https://help.guildwars2.com/hc/en-us/articles/360000712327](https://help.guildwars2.com/hc/en-us/articles/360000712327 "https://help.guildwars2.com/hc/en-us/articles/360000712327") It's possible to transfer the email from one account to the other. What you can't do is use the same email for multiple accounts simultaneously. They can also transfer the expansion between accounts, but I doubt they'll do it, since it'd be long past being acceptable. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 10, 2018 Share Posted June 10, 2018 If you are trying to use the same Serial Key (for HoT) on more than one account, that definitely is not possible. Link to comment Share on other sites More sharing options...
Feirlista Xv.1425 Posted June 11, 2018 Share Posted June 11, 2018 Why do you want to make a new account what is the issue with the one you have now? Link to comment Share on other sites More sharing options...
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