Game unplayable after last update

[Arkham Creed.7358]

Keep getting the same serious error message and the game crashes. Been happening for days now, and the average time I can actually do anything before a crash is less than three minutes. So I'd say I'm fairly justified in saying the game is LITERALLY unplayable.

 

*--> Crash <--*

Exception: c0000005

Memory at address 00000000`00000000 could not be read

App: Gw2-64.exe

Pid: 1248

Cmdline:

BaseAddr: 00007FF6881E0000

ProgramId: 101

Build: 91694

When: 2018-08-12T04:19:51Z 2018-08-12T00:19:51-04:00

Uptime: 0 days 0:01:31

Flags: 0

[Inculpatus cedo.9234]

If you post the first part of the Crash Report (Show Details), someone may be able to offer assistance.

 

Good luck.

[Arkham Creed.7358]

> @"Inculpatus cedo.9234" said:

> If you post the first part of the Crash Report (Show Details), someone may be able to offer assistance.

>

> Good luck.

 

Added it in, thanks.

 

[Inculpatus cedo.9234]

That particular crash has never been 'solved' on the forums, to my recollection. (Though, there are some Dev posts concerning it on the old archived forums, if you want to take a look.)

Your best bet is to contact the Tech CS Team via the 'Support' link above/below.

 

Good luck.

[Arkham Creed.7358]

Oh goodie....

[Arkham Creed.7358]

No response to my support ticket and game is still unplayable.

[Healix.5819]

> @"Arkham Creed.7358" said:

> No response to my support ticket and game is still unplayable.

 

Their response time is like 2-3 weeks.

 

c0000005 is a generic crash that could potentially be caused by anything the game is interacting with. The crash log contains a DLL list of everything that's hooked in - look for anything non-standard and try stopping whatever it is. As a blanket start, you can use msconfig to disable all non-Microsoft startup programs and services.

[Arkham Creed.7358]

> @"Healix.5819" said:

> > @"Arkham Creed.7358" said:

> > No response to my support ticket and game is still unplayable.

>

> Their response time is like 2-3 weeks.

>

> c0000005 is a generic crash that could potentially be caused by anything the game is interacting with. The crash log contains a DLL list of everything that's hooked in - look for anything non-standard and try stopping whatever it is. As a blanket start, you can use msconfig to disable all non-Microsoft startup programs and services.

 

Any chance reinstalling the game might help?

[Arkham Creed.7358]

This is very disheartening; I was beginning to get really invested in the game again, working on seeing a new alt through the story content to have him ready to go in time for the next living world update, and now I can barely get on long enough to grab my daily log in before it crashes.

[Arkham Creed.7358]

Update: Played the game a little bit longer than recently, then opted to go back to the screen-shot project I've been trying to work on. Worked for a bit, until I got to a certain thing and realized it had been crashing every time I do this thing; preview the storm dagger skin. Every time I am in the wardrobe preview and create a costume that uses the storm dagger, the game crashes.

[Inculpatus cedo.9234]

So, are you saying that this preview has been the cause of your crash every time?

If so, you should update and close your Tech Support ticket, declaring you no longer need help.

You can submit an in-game Bug Report for that.

 

Good luck.

[Arkham Creed.7358]

> @"Inculpatus cedo.9234" said:

> So, are you saying that this preview has been the cause of your crash every time?

> If so, you should update and close your Tech Support ticket, declaring you no longer need help.

> You can submit an in-game Bug Report for that.

>

> Good luck.

 

It seems so. But I'm going to keep testing just to make sure.