Uninstallation problem

[Roxonism.6289]

Hello dear GW2 community,

i want to deinstall GW2 completely from my computer(Windows 10). When i try to uninstall it via Apps and Features an error occurs and following error display pops up:

"A serious error has occured that prevents the program for continuing to run. You cen help us..."

Here is the first part of the details of this error notification:

 

*--> Crash <--*

Assertion: Failed to load root manifest.

File: ..\..\..\Services\AssetPatcher\ApManifest.cpp(133)

App: Gw2-64.exe

Pid: 4184

Cmdline: -uninstall

BaseAddr: 00007FF62CB70000

ProgramId: 101

Build: 91839

When: 2018-08-22T12:42:14Z 2018-08-22T14:42:14+02:00

Uptime: 0 days 0:00:01

Flags: 0

 

I've repaired the client and allowed access of the game and the assetcdn.101.ArenaNetworks.com in my firewall cause before this error an internet error occured(Download failed!...).

I can start the game client without problems.

I've searched the internet for solutions but i havent't found an useful solution for my problem and i don'r know how to interpret the details of this error notification.

 

Can somebody of you help me with this problem?

 

[Inculpatus cedo.9234]

The uninstall app uses GW2.exe. Change the name, or just delete all files and folders. There's no registry to worry about.

 

Good luck.

[Roxonism.6289]

Thank you for your fast reply.

With changing the name you mean to change the name of the GW2.exe in uninstall.exe?

[Healix.5819]

Open your GW2 folder / locate Gw2-64.exe. If there's a Gw2.exe in the same folder, select the folder's address bar / path, append the following and press enter to run it:

 

\Gw2.exe -32 -uninstall

 

If there's no Gw2.exe in the folder, download it from the patch server (rename it to Gw2.exe), put in the same folder as Gw2-64.exe and repeat the above.

[Roxonism.6289]

This worked out. Thank you very much for your help :) .