Milkshake.4719 Posted August 28, 2018 Share Posted August 28, 2018 I'm a returning player and I can't log in the only reason i can log in to post this is because my password was saved but I have no idea what it is I've posted a ticket but did not get an email verifying I sent one and it's taking ages.... Link to comment Share on other sites More sharing options...
Milkshake.4719 Posted August 28, 2018 Author Share Posted August 28, 2018 I can log in to the website but the game keeps saying my password is inccorect??? Link to comment Share on other sites More sharing options...
Milkshake.4719 Posted August 28, 2018 Author Share Posted August 28, 2018 Managed to reset my password on my account Yet logging in still says it's invalid LOL fix your game jesus christ Link to comment Share on other sites More sharing options...
Milkshake.4719 Posted August 28, 2018 Author Share Posted August 28, 2018 HELLO non existent Technical Support team can you hear me Link to comment Share on other sites More sharing options...
RoseofGilead.8907 Posted August 28, 2018 Share Posted August 28, 2018 If you want a direct response, you'll need to submit a support ticket. If you didn't get the confirmation email after sending in your first ticket, that means that it either went to your spam folder OR that your ticket didn't go through. If you've checked your spam folder and still don't see the email, then you need to submit another ticket. Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 28, 2018 Share Posted August 28, 2018 If you can login to account.arena.net, you should be able to login to the game. There are a few cases however where the launcher can bug and not allow you to login. Delete the folder %appdata%/Guild Wars 2, and all gw2cache folders under %temp%. You can also try bypassing the launcher using the options: -email "example@email.com" -password "example" -nopatchui If you don't have the game installed and are running Gw2Setup.exe, rename it to Gw2.exe and place it where you want to install it. Gw2Setup can bug and show the login screen, which will always fail, whereas renaming it simply installs to its current folder. > @"Milkshake.4719" said: > HELLO non existent Technical Support team can you hear me https://help.guildwars2.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
Milkshake.4719 Posted August 28, 2018 Author Share Posted August 28, 2018 Can defo log in here I will try this as I'm trying to log in via the launcher Link to comment Share on other sites More sharing options...
Milkshake.4719 Posted August 28, 2018 Author Share Posted August 28, 2018 My data folders show none of these folders only Bin64 GW2.dat GW2.tmp GW2 -64 GW2 64tmp THIRDPARTYSOFTWAREREADME :/ Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 28, 2018 Share Posted August 28, 2018 %appdata% and %temp% are variables. Press WindowsKey+R and enter %appdata% to open the path, or you can enter it into the address bar of any folder. Link to comment Share on other sites More sharing options...
Milkshake.4719 Posted August 28, 2018 Author Share Posted August 28, 2018 RE downloaded the entire game did all of the above and it still says my password is invalid even though it isn't ticket response time is ridiculous guess I won't be returning to this game Link to comment Share on other sites More sharing options...
Robban.1256 Posted August 30, 2018 Share Posted August 30, 2018 Can you screenshot it? Makes it little easier for us to help you Link to comment Share on other sites More sharing options...
CarolGam.2649 Posted August 30, 2018 Share Posted August 30, 2018 I'm having the same problem. I've reset my password but it still says it's incorrect. Link to comment Share on other sites More sharing options...
CarolGam.2649 Posted August 30, 2018 Share Posted August 30, 2018 All seems fine now. The log in page had somehow added a number after my email address that I hadn't noticed, so obviously it would be incorrect. Duh! lol. I removed the number and it's fine :) Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now