Lipzipper.3160 Posted September 26, 2018 Share Posted September 26, 2018 Hi, i get this message "Connection error(s) detected. Retrying..." when i try to launch the launcher in normal and in repair mode. The Gw2 site told me to use CMD to reset some stuff, to reset my router (which I had a techinician do, I live in a student complex and do not have access to reset the router myself.) I reset my computerr and it still did not work. Then i tried to install the game on another computer and it gets the same message as the original one. The guy told me that I would have to wait until tomorrow to see if the problem insists and said that the fault must lie with arenanet because all other connections are fine, which they are. But I know arenanet and this stuff happens evenly, but what can i tell him? what actually causes the problem in the first case? Is it unmatching IPs? something to do with ipv6? I know that this problem wont solve itself because ive encountered it before many times.. sigh... Only with anet for some reason NOT POINTING FINGERS, NOT AT ALL :DD But yeah, again what should I tell the guy the problem is? Cuz I cant even redownload the game because I cant reach anet servers on any of my computers. Thank you Link to comment Share on other sites More sharing options...
Deimos.4263 Posted September 26, 2018 Share Posted September 26, 2018 It may be the case that the default port used for gw2 (6112) is blocked by your network administrators. Try adding -clientport 80 or -clientport 443 to your shortcut options to have it use the same ports browsers do: https://wiki.guildwars2.com/wiki/Command_line_arguments Link to comment Share on other sites More sharing options...
Healix.5819 Posted September 26, 2018 Share Posted September 26, 2018 This message on the launcher means it can't connect to the patch server. You can quickly test your connection to the server by visiting the patch index (alternate primary server), which should be a text-only page with numbers. If you're running Gw2Setup.exe, rename it to Gw2.exe and place it wherever you want to install it. Right click Gw2.exe > properties > and if it says it's blocked, unblock it. You can use the following option with Gw2.exe to use the primary patch server (this IP is only valid for a few days): -assetsrv 52.86.76.75 Alternatively, try using Google DNS: https://developers.google.com/speed/public-dns/docs/using Link to comment Share on other sites More sharing options...
Lipzipper.3160 Posted September 26, 2018 Author Share Posted September 26, 2018 > @"Healix.5819" said: > This message on the launcher means it can't connect to the patch server. You can quickly test your connection to the server by visiting the patch index (alternate primary server), which should be a text-only page with numbers. > > If you're running Gw2Setup.exe, rename it to Gw2.exe and place it wherever you want to install it. Right click Gw2.exe > properties > and if it says it's blocked, unblock it. You can use the following option with Gw2.exe to use the primary patch server (this IP is only valid for a few days): > -assetsrv 52.86.76.75 > > Alternatively, try using Google DNS: > https://developers.google.com/speed/public-dns/docs/using Thanks a lot! the IP worked wonderfully, but I wonder what will happen when it changes? Must I simply remove it and hope it will figure itself out? Link to comment Share on other sites More sharing options...
Healix.5819 Posted September 26, 2018 Share Posted September 26, 2018 > @"Lipzipper.3160" said: > Thanks a lot! the IP worked wonderfully, but I wonder what will happen when it changes? Must I simply remove it and hope it will figure itself out? Eventually the IP will stop working, so if you've included it in your shortcut, remember to remove it the next time you see the connection error message. There could be a problem with your default DNS provider, so a proper permanent solution would be switching to a different one, like 1.1.1.1 or Google. Since you mentioned testing it on a different computer, you probably didn't do this, but if you've ever modified your hosts file for GW2, undo it. If you'd like to compare results, you can lookup the IPs with cmd.exe using your default provider, and again with 1.1.1.1 and/or 8.8.8.8 (Google): nslookup assetcdn.101.arenanetworks.com nslookup assetcdn.101.arenanetworks.com 1.1.1.1 nslookup assetcdn.101.arenanetworks.com 8.8.8.8 If you want to permanently use the -assetsrv option, you can try using the name instead of the IP, though this won't work if your DNS is the problem. The alternative name for the CDN is: -assetsrv drwkwiejruot6.cloudfront.net If you must use the primary server: -assetsrv origincdn.101.arenanetworks.com If you want to keep using the IP, you'll need to look it up every time the connection fails: nslookup origincdn.101.arenanetworks.com 1.1.1.1 Link to comment Share on other sites More sharing options...
Lipzipper.3160 Posted September 26, 2018 Author Share Posted September 26, 2018 > @"Healix.5819" said: > > @"Lipzipper.3160" said: > > Thanks a lot! the IP worked wonderfully, but I wonder what will happen when it changes? Must I simply remove it and hope it will figure itself out? > > Eventually the IP will stop working, so if you've included it in your shortcut, remember to remove it the next time you see the connection error message. > > There could be a problem with your default DNS provider, so a proper permanent solution would be switching to a different one, like 1.1.1.1 or Google. Since you mentioned testing it on a different computer, you probably didn't do this, but if you've ever modified your hosts file for GW2, undo it. > > If you'd like to compare results, you can lookup the IPs with cmd.exe using your default provider, and again with 1.1.1.1 and/or 8.8.8.8 (Google): > nslookup assetcdn.101.arenanetworks.com > nslookup assetcdn.101.arenanetworks.com 1.1.1.1 > nslookup assetcdn.101.arenanetworks.com 8.8.8.8 > > If you want to permanently use the -assetsrv option, you can try using the name instead of the IP, though this won't work if your DNS is the problem. The alternative name for the CDN is: > -assetsrv drwkwiejruot6.cloudfront.net > > If you must use the primary server: > -assetsrv origincdn.101.arenanetworks.com > > If you want to keep using the IP, you'll need to look it up every time the connection fails: > nslookup origincdn.101.arenanetworks.com 1.1.1.1 Oh my, thank you so much! This thread is now the most valuable connection fix site on the web! What you've created here is pure art! No, i'm not sarcastic haha Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 26, 2018 Share Posted September 26, 2018 There's the Knowledge Base, as well: https://help.guildwars2.com/hc/en-us/articles/201863018 https://help.guildwars2.com/hc/en-us/articles/230665807-Problems-Downloading-or-Patching Sometimes handier than searching through the forums. Good luck. Link to comment Share on other sites More sharing options...
Lipzipper.3160 Posted September 26, 2018 Author Share Posted September 26, 2018 > @"Inculpatus cedo.9234" said: > There's the Knowledge Base, as well: > > https://help.guildwars2.com/hc/en-us/articles/201863018 > https://help.guildwars2.com/hc/en-us/articles/230665807-Problems-Downloading-or-Patching > > Sometimes handier than searching through the forums. > > Good luck. Thank you, but I am aware, these are the sites i referred to that did not help me. To anyone else that might have the same problem, a very easy and fast fix was given here for us who do not have great knowledge of what DNS ivp6 and other IP address stuff actually is and how it works Link to comment Share on other sites More sharing options...
Archdevil.1748 Posted October 2, 2018 Share Posted October 2, 2018 I have the same issue. The same connection issue. The repair DOES NOT work with that. It still needs a connection. Everything else related to Internet works but not the game :( Anet fix the launcher! Link to comment Share on other sites More sharing options...
Lipzipper.3160 Posted October 2, 2018 Author Share Posted October 2, 2018 Did you try to add this? -assetsrv drwkwiejruot6.cloudfront.net Link to comment Share on other sites More sharing options...
Lipzipper.3160 Posted October 2, 2018 Author Share Posted October 2, 2018 > @"Archdevil.1748" said: > I have the same issue. The same connection issue. The repair DOES NOT work with that. It still needs a connection. Everything else related to Internet works but not the game :( Anet fix the launcher! Right click the gw2 launcher and select properties Replace the similar text in the window with this -assetsrv drwkwiejruot6.cloudfront.net It should look like this then and work if the DNS is not the problem "C:\Program Files\gw2\gw2.exe.exe" -assetsrv drwkwiejruot6.cloudfront.net The text before the - is different depending on what u have named the folders and where you have placed them Note that there is a "space" between " and - Link to comment Share on other sites More sharing options...
MORT.3721 Posted May 14, 2019 Share Posted May 14, 2019 There's another possible solution. At least it worked for me. Go to \AppData\Roaming (it is on system drive in your personal folder) Then find Guild Wars 2 folder and delete it completely. Yes, it will remove your settings, but that's small price for the fix, i guess Link to comment Share on other sites More sharing options...
Wooden.1504 Posted January 5, 2020 Share Posted January 5, 2020 Happened to me today out of nowhere for the first time in the years I've played the game. Waited a few minutes, tried again, worked no problem. I did not change or do anything, not even reboot. Link to comment Share on other sites More sharing options...
avexysv.9314 Posted September 27, 2020 Share Posted September 27, 2020 guys im havin the same problem rn since yesterday. did all the things that i find ask some people. and nothing works. ive tried restarting my router. ive tried repair, port test, and -diag. no connection is blocked. when i see results from -diag its connection succeeded. ive tried deleting gw2 folder in appdata. vpn. nothing works :( i just submitted a ticket idk wether it woll work or not but im hopeless now :( Link to comment Share on other sites More sharing options...
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