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Game crashes when loading instances


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Game crashes 9 from 10 times that I try to load certain contents (story instance, guild hall, home instance). This started to happen with the halloween event. I'm running the game in windowed mode now, because the crash report window was staying hidden behind the other windows (even with alt+tab).

 

https://imgur.com/ZGC3MCq (tried to attach with the button above, but didn't work)

 

Usually the crashes happens at the same STATE_MODELS_STREAM point.

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  • 2 months later...

Just crashed while loading home instance at Hoelbrak.

 

Parts of error log:

 

*--> Crash <--*

Assertion: Failed to load file.

File: ..\..\..\Services\Asset\AssetPc.cpp(346)

App: Gw2-64.exe

Pid: 5004

BaseAddr: 000000013F660000

ProgramId: 101

Build: 94892

When: 2019-02-05T10:59:15Z 2019-02-05T08:59:15-02:00

Uptime: 0 days 0:04:34

Flags: 0

 

and

 

*--> Error Logs <--*

 

Model '0x08223a': Failed to resolve AimIK bone indices.

Map load hang on STATE_MODELS_STREAM detected: MapId: 28, Position: (-9057.679688, -24303.500000, -3760.139893), Completion: 0.000000

Content is referencing a propID that doesn't exist propId='1714771293001253412'

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

Content is referencing a propID that doesn't exist propId='1616761891032433182'

Content is referencing a propID that doesn't exist propId='1616761160887992838'

Content is referencing a propID that doesn't exist propId='1616760722801328652'

Content is referencing a propID that doesn't exist propId='1616760748571132416'

Content is referencing a propID that doesn't exist propId='1616760735686230530'

Content is referencing a propID that doesn't exist propId='1616770811679506964'

Content is referencing a propID that doesn't exist propId='1616770412247548438'

Content is referencing a propID that doesn't exist propId='1616770803089572375'

Content is referencing a propID that doesn't exist propId='1616762170205307410'

Content is referencing a propID that doesn't exist propId='1616761946867008028'

Content is referencing a propID that doesn't exist propId='1649806695165100546'

Texture '0x197e81' dimensions too small

Loading '0x197e81' texture failed

Texture '0x197e82' dimensions too small

Loading '0x197e82' texture failed

Texture missing mip chain: 0x011f2e

Texture missing mip chain: 0x011f30

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x01350d

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Failed to load file {0x0000000b:0x0000000b[0]}

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1244

Version = 23.21.0013.9135

Description = NVIDIA GeForce GTX 550 Ti

Compat = 0x00100800

VidMem = 1024 MB

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Crashed while loading story instance "Bad Ice" (personal story, lvl 50).

 

Parts of error log:

 

*--> Crash <--*

Assertion: Failed to load file.

File: ..\..\..\Services\Asset\AssetPc.cpp(346)

App: Gw2-64.exe

Pid: 6008

BaseAddr: 000000013F9A0000

ProgramId: 101

Build: 94892

When: 2019-02-05T13:59:50Z 2019-02-05T11:59:50-02:00

Uptime: 0 days 0:15:58

Flags: 0

 

and

 

*--> Error Logs <--*

00546'

Model '0x082239': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x01350d

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x0f7d63

Texture missing mip chain: 0x0f7d64

The skill-palettes referencing skill 13009 use multiple weapon-types.

The skill-palettes referencing skill 13112 use multiple weapon-types.

The skill-palettes referencing skill 13031 use multiple weapon-types.

The skill-palettes referencing skill 13031 use multiple weapon-types.

Texture missing mip chain: 0x102e10

Model '0x08223a': Failed to resolve AimIK bone indices.

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

Model '0x082239': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x00c1a9

Texture missing mip chain: 0x00c1ab

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x00c1a9

Texture missing mip chain: 0x00c1ab

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Content is referencing a propID that doesn't exist propId='1541450684919062063'

Failed to load file {0x0000000b:0x0000000b[0]}

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1244

Version = 23.21.0013.9135

Description = NVIDIA GeForce GTX 550 Ti

Compat = 0x00100800

VidMem = 1024 MB

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Crashed while loading story instance "On Red Alert" (personal story, lvl 60).

 

Parts of error log:

 

*--> Crash <--*

Assertion: Failed to load file.

File: ..\..\..\Services\Asset\AssetPc.cpp(346)

App: Gw2-64.exe

Pid: 3940

BaseAddr: 000000013F180000

ProgramId: 101

Build: 95112

When: 2019-02-05T23:36:09Z 2019-02-05T21:36:09-02:00

Uptime: 0 days 0:40:18

Flags: 0

 

and

 

*--> Error Logs <--*

': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Failed to load file {0x0000000b:0x0000000b[0]}

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1244

Version = 23.21.0013.9135

Description = NVIDIA GeForce GTX 550 Ti

Compat = 0x00100800

VidMem = 1024 MB

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Considering it's crashing because it can't load one of the asset files, you can try using the -repair command, or to be more complete, delete the file %appdata%/Guild Wars 2/Local.dat, then launch with:

 

-repair -assetsrv 52.2.184.1

 

52.2.184.1 changes regularly, so if it fails to connect, look up the IP yourself using cmd.exe > nslookup origincdn.101.arenanetworks.com 1.1.1.1

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> @"Healix.5819" said:

> Considering it's crashing because it can't load one of the asset files, you can try using the -repair command, or to be more complete, delete the file %appdata%/Guild Wars 2/Local.dat, then launch with:

>

> -repair -assetsrv 52.2.184.1

>

> 52.2.184.1 changes regularly, so if it fails to connect, look up the IP yourself using cmd.exe > nslookup origincdn.101.arenanetworks.com 1.1.1.1

 

I did the repair using the "-assetserv" argument. Size of Local.dat file dropped from 75,643KB to 14,232KB. Played only for a few minutes after the repair (after midnight) and had no errors loading the 1st stage of "On Red Alert" at Lornar's Pass and home instance at Hoelbrak. Closed the game to try again today. Logged in with the same char at Hoelbrak, changed map to Lion's Arch and tried to load the 2nd stage of "On Red Alert". Crashed.

 

Parts of error log:

 

*--> Crash <--*

Assertion: Failed to load file.

File: ..\..\..\Services\Asset\AssetPc.cpp(346)

App: Gw2-64.exe

Pid: 1328

BaseAddr: 000000013FB60000

ProgramId: 101

Build: 95112

When: 2019-02-06T10:20:52Z 2019-02-06T08:20:52-02:00

Uptime: 0 days 0:04:44

Flags: 0

 

and

 

*--> Error Logs <--*

616761946867008028'

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x011f2e

Texture missing mip chain: 0x011f30

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x01350d

Texture '0x197e81' dimensions too small

Loading '0x197e81' texture failed

Texture '0x197e82' dimensions too small

Loading '0x197e82' texture failed

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Debug token '0x00000000000266FA': Lightning ran out of space for new bolts.

Model '0x080b24': Failed to resolve AimIK bone indices.

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

Content is referencing a propID that doesn't exist propId='2248714043770673416'

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x1ad512': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223f': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x0f8c78

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223f': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Texture '0x15ff7e' dimensions too small

Loading '0x15ff7e' texture failed

Texture '0x15ff7f' dimensions too small

Loading '0x15ff7f' texture failed

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

NULL REWARD TRACK: 89EBF810-9ECD-E511-80C3-ECB1D78A5C75

Failed to load file {0x0000000b:0x0000000b[0]}

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1244

Version = 23.21.0013.9135

Description = NVIDIA GeForce GTX 550 Ti

Compat = 0x00100800

VidMem = 1024 MB

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