snatch.2584 Posted January 7, 2019 Share Posted January 7, 2019 Hello friends, i used to play Guild Wars 2 few years ago but heard many opinions that it's even better these days and I thought about coming back to this game. Unfortunately I have a problem, after downloading "gw2setup" and running it i see an system error - CoherentUI_Host.exe "can't continue with code because iertutil.dll is missing". My firewall and antywir are already off, computer already scanned by malwarebytes. This file is in system32 where it should be but still this error exists. When I try to download iertutil.dll from the Internet and change it in system32 i can't do it. I have no ideas how to solve this problem. Sorry for my english mistakes but i'm doing my best. Error pic - https://imgur.com/Kh9r1lJ *--> Crash <--* Assertion: Coherent host crashed File: ..\..\..\Engine\ArenaWeb\CoherentUi\AwCohContext.cpp(325) App: Gw2-64.exe Pid: 10300 Cmdline: -allowInstall BaseAddr: 00007FF756F40000 ProgramId: 101 Build: 94135 When: 2019-01-07T08:19:31Z 2019-01-07T09:19:31+01:00 Uptime: 0 days 0:00:05 Flags: 0 *--> System <--* Name: 2c34d3f0 IpAddr: 192.168.20.11 Processors: 4 [AuthenticAMD:15:4:3] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 1058MB/ 4095MB 25% Paged: 1880MB/ 6527MB 28% Virtual: 134213333MB/134217727MB 3% Load: 74% CommitTotal: 4646MB CommitLimit: 6527MB CommitPeak: 5062MB SystemCache: 986MB HandleCount: 63248 ProcessCount: 160 ThreadCount: 1736 *--> Process Memory <--* Private: 40MB WorkingSet: 43MB PeakWorkingSet: 138MB PageFaults: 326313 *--> Memory Category Usage (Inclusive) <--* [Category] [size(MB)] [Count] Root 19.73 6314 Uncategorized 11.46 4871 Collide Havok 6.45 755 Collide 6.45 755 Programmer Data 1.82 688 I/O 1.40 429 File Service 1.24 12 Networking 0.11 14 Collections 0.10 73 Dictionary 0.09 41 Archive 0.08 23 Asset Service 0.07 389 Event 0.07 3 UI 0.06 65 Web Browser 0.06 51 Game 0.04 55 Engine 0.02 12 Content 0.02 1 Threading 0.01 14 Model-Programmer 0.01 1 BTree 0.00 6 CharClient 0.00 5 Services 0.00 8 File Core 0.00 2 *--> Memory Category Usage (Exclusive) <--* [Category] [size(MB)] [Count] Uncategorized 11.46 4871 Collide Havok 6.45 755 File Service 1.24 12 Networking 0.11 9 Dictionary 0.09 41 Archive 0.08 23 Asset Service 0.07 389 Event 0.07 3 Web Browser 0.06 51 Game 0.02 45 Content 0.02 1 Threading 0.01 14 Model-Programmer 0.01 1 Collections 0.01 25 Engine 0.01 6 BTree 0.00 6 CharClient 0.00 5 Services 0.00 8 File Core 0.00 2 Text 0.00 1 Download 0.00 3 UI 0.00 14 Programmer Data 0.00 2 String 0.00 9 *--> DllList <--* C:\Users\snacz\AppData\Local\Temp\Gw2.exe C:\WINDOWS\SYSTEM32\ntdll.dll C:\WINDOWS\System32\KERNEL32.DLL C:\WINDOWS\System32\KERNELBASE.dll C:\WINDOWS\SYSTEM32\apphelp.dll C:\WINDOWS\System32\USER32.dll C:\WINDOWS\System32\win32u.dll C:\WINDOWS\System32\GDI32.dll C:\WINDOWS\System32\gdi32full.dll C:\WINDOWS\System32\msvcp_win.dll C:\WINDOWS\System32\ucrtbase.dll C:\WINDOWS\System32\ADVAPI32.dll C:\WINDOWS\System32\msvcrt.dll C:\WINDOWS\System32\sechost.dll C:\WINDOWS\System32\RPCRT4.dll C:\WINDOWS\System32\WS2_32.dll C:\WINDOWS\System32\WINTRUST.dll C:\WINDOWS\System32\MSASN1.dll C:\WINDOWS\SYSTEM32\VERSION.dll C:\WINDOWS\System32\CRYPT32.dll C:\WINDOWS\SYSTEM32\WTSAPI32.dll C:\WINDOWS\System32\PSAPI.DLL C:\WINDOWS\System32\ole32.dll C:\WINDOWS\SYSTEM32\WINMM.dll C:\WINDOWS\System32\combase.dll C:\WINDOWS\System32\bcryptPrimitives.dll C:\WINDOWS\SYSTEM32\winmmbase.dll C:\WINDOWS\System32\OLEAUT32.dll C:\WINDOWS\System32\cfgmgr32.dll C:\WINDOWS\System32\SHELL32.dll C:\WINDOWS\System32\shcore.dll C:\WINDOWS\System32\windows.storage.dll C:\WINDOWS\System32\shlwapi.dll C:\WINDOWS\System32\kernel.appcore.dll C:\WINDOWS\System32\profapi.dll C:\WINDOWS\System32\powrprof.dll C:\WINDOWS\System32\FLTLIB.DLL C:\WINDOWS\SYSTEM32\MSACM32.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.472_none_2c2a8dda8afa8f3b\gdiplus.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.472_none_f9558ad13092c43c\COMCTL32.dll C:\WINDOWS\SYSTEM32\USP10.dll C:\WINDOWS\SYSTEM32\MSIMG32.dll C:\WINDOWS\SYSTEM32\Secur32.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL C:\WINDOWS\SYSTEM32\SSPICLI.DLL C:\WINDOWS\System32\IMM32.DLL C:\WINDOWS\SYSTEM32\dbghelp.dll C:\WINDOWS\system32\uxtheme.dll C:\WINDOWS\System32\clbcatq.dll C:\WINDOWS\SYSTEM32\ntmarta.dll C:\WINDOWS\System32\MSCTF.dll C:\WINDOWS\system32\dwmapi.dll C:\WINDOWS\system32\napinsp.dll C:\WINDOWS\system32\pnrpnsp.dll C:\WINDOWS\system32\NLAapi.dll C:\WINDOWS\System32\mswsock.dll C:\WINDOWS\SYSTEM32\DNSAPI.dll C:\WINDOWS\System32\NSI.dll C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL C:\WINDOWS\System32\winrnr.dll C:\WINDOWS\System32\fwpuclnt.dll C:\WINDOWS\SYSTEM32\bcrypt.dll C:\Windows\System32\rasadhlp.dll C:\WINDOWS\System32\TextInputFramework.dll C:\WINDOWS\System32\CoreMessaging.dll C:\WINDOWS\System32\CoreUIComponents.dll C:\WINDOWS\SYSTEM32\wintypes.dll C:\WINDOWS\SYSTEM32\WindowsCodecs.dll C:\Users\snacz\AppData\Local\Temp\bin64\CoherentUI64.dll C:\WINDOWS\SYSTEM32\d3d9.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll C:\WINDOWS\system32\rsaenh.dll C:\WINDOWS\System32\imagehlp.dll C:\WINDOWS\SYSTEM32\gpapi.dll C:\Windows\System32\cryptnet.dll C:\WINDOWS\SYSTEM32\WINNSI.DLL *--> Game Context <--* MapId: 0 Flags: 0x241 ElapsedTime: 00:00:01 *--> World State <--* [DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)] *--> ClientContextThreadProc Thread 0x4e8 <--* *--> Trace <--* Pc Rt : Args 00007ff7`5710b54c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`5710b5cb 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`5b650eb1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`5b65168e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`57bab153 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`57553dd6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`57478bdf 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`5747e180 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`570e90cb 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`572d9d4e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`572d7f8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`572d7c09 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`572d929f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`572d760c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`571022d1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`572909e1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`81883034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`83cb3691 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--* rax=0000000000000001 rbx=00007ff7586d22c0 rcx=000000c1cd5ff0e0 rdx=00007ff7586d22c0 rsi=0000000000000145 rdi=000000c1cd5ff610 rip=00007ff75710b4ed rsp=000000c1cd5ff080 rbp=0000000000000000 r8=0000000000000145 r9=00007ff75850b8d8 r10=0000a843616a92b8 r11=000000c1cd5ff540 r12=0000000000000002 r13=0000000000000000 r14=0000000000000000 r15=000000c1cd5ffc58 cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202 rbx-32 00007FF7586D22A0 00007ff7`57babb10 00007ff7`57baaef4 00007ff7`57babf80 00007ff7`57bab2c0 rbx +0 00007FF7586D22C0 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 62655761`6e657241 6e657265`686f435c rbx+32 00007FF7586D22E0 6f437741`5c695574 74786574`6e6f4368 00000000`7070632e 662e736d`61726170 rcx-32 000000C1CD5FF0C0 00007ff7`5710b4ed 000000c1`cd5ff080 00000000`00000000 00000000`00000015 rcx +0 000000C1CD5FF0E0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 rcx+32 000000C1CD5FF100 00000000`00000000 00000000`00000000 00009fa0`0010000f 0053002b`002b0033 rdx-32 00007FF7586D22A0 00007ff7`57babb10 00007ff7`57baaef4 00007ff7`57babf80 00007ff7`57bab2c0 rdx +0 00007FF7586D22C0 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 62655761`6e657241 6e657265`686f435c rdx+32 00007FF7586D22E0 6f437741`5c695574 74786574`6e6f4368 00000000`7070632e 662e736d`61726170 r9-32 00007FF75850B8B8 00000000`00784573 00000012`00000002 00000012`00000002 00000012`00000002 r9 +0 00007FF75850B8D8 00000012`00000002 0000000e`00000000 65727275`43746547 67616b63`6150746e r9+32 00007FF75850B8F8 00000000`00644965 00000012`00000003 49656c69`46746547 6974616d`726f666e *--> Code <--* 00007ff7`5710b4cd 488bf941 8bf0488d 0d06b5c6 01488bda H..A..H......H.. 00007ff7`5710b4dd e8ce76fe ff488d4c 2460ff15 4b1e3801 ..v..H.L$`..K.8. 00007ff7`5710b4ed 488b8424 58010000 4c8d0584 a3390148 H..$X...L....9.H 00007ff7`5710b4fd 89442440 4885db48 8b8424f8 00000044 .D$@H..H..$....D 00007ff7`5710b50d 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$. 00007ff7`5710b51d 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D *--> Stack <--* 000000c1`cd5ff080 000000c1`cd5ff625 00000000`00000200 00000000`00000015 00000000`00000000 %._............................. 000000c1`cd5ff0a0 000000c1`cd5ff0c0 000000c1`cd5ff0e0 00000000`00000000 000000c1`cd5ff068 .._......._.............h._..... 000000c1`cd5ff0c0 00007ff7`5710b4ed 000000c1`cd5ff080 00000000`00000000 00000000`00000015 ...W......_..................... 000000c1`cd5ff0e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff100 00000000`00000000 00000000`00000000 00009fa0`0010000f 0053002b`002b0033 ........................3.+.+.S. 000000c1`cd5ff120 00000202`002b002b 00000000`5d010c50 000000c1`cd5ffc58 00000000`00000000 +.+.....P..]....X._............. 000000c1`cd5ff140 00000000`00000000 00000203`3079ae70 00000000`00000002 00000000`00000001 ........p.y0.................... 000000c1`cd5ff160 000000c1`cd5ff0e0 00007ff7`586d22c0 00007ff7`586d22c0 000000c1`cd5ff080 .._......"mX....."mX......_..... 000000c1`cd5ff180 00000000`00000000 00000000`00000145 000000c1`cd5ff610 00000000`00000145 ........E........._.....E....... 000000c1`cd5ff1a0 00007ff7`5850b8d8 0000a843`616a92b8 000000c1`cd5ff540 00000000`00000002 ..PX......jaC...@._............. 000000c1`cd5ff1c0 00000000`00000000 00000000`00000000 000000c1`cd5ffc58 00007ff7`5710b4ed ................X._........W.... 000000c1`cd5ff1e0 00000000`0000027f 000000c1`cd5ff4c0 000000c1`cd5ff6d0 0002ffff`00009fa0 .........._......._............. 000000c1`cd5ff200 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff220 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff240 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff260 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff280 00000000`00000000 00000000`00000000 00680073`00610072 00000029`00640065 ................r.a.s.h.e.d.)... 000000c1`cd5ff2a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff2c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff2e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff300 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff320 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff340 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff360 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff380 00000000`00000001 00000000`00000000 00000000`000c06fe 00000000`00000000 ................................ 000000c1`cd5ff3a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c1`cd5ff3c0 00000000`00000000 00000000`00000000 00000203`2eaec4b0 00007ff9`83a95aa7 .........................Z...... 000000c1`cd5ff3e0 00000000`00000000 00000000`00000000 0000d28d`073685bb 00000000`fffffffe ..................6............. 000000c1`cd5ff400 00000000`00000000 00000000`000c06fe 00000000`00000000 00000000`0000000c ................................ 000000c1`cd5ff420 00000000`00000000 00007ff7`584a17f4 00000000`00000000 00000000`0000000c ..........JX.................... 000000c1`cd5ff440 000000c1`cd5ff590 00007ff9`83a8bc7d 00000000`00000000 00007ff7`584a17f4 .._.....}.................JX.... 000000c1`cd5ff460 00000203`2eaec4b0 00000000`00000000 0000fa06`00000001 00000000`00000000 ................................ *--> Error Logs <--* Coherent host process crash: (OSError=0, Error=Coherent UI host process has crashed) 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maddoctor.2738 Posted January 7, 2019 Share Posted January 7, 2019 iertutil.dll is part of internet explorer, what you could do is uninstall and then reinstall internet explorer and see if that helps Link to comment Share on other sites More sharing options...
snatch.2584 Posted January 7, 2019 Author Share Posted January 7, 2019 Reinstalled the system and it worked. Link to comment Share on other sites More sharing options...
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