Oorjuwa.1682 Posted May 11, 2019 Share Posted May 11, 2019 Hello, The only map am having problem with, none of my characters can enter this map, I ended up using "mudfish" a network booster to enter, I have tried solutions mentioned in https://help.guildwars2.com/hc/en-us/articles/360000174107-Error-Code-5 Tried to google, checked reddit. Nothing helped, thought I would come here, perhaps someone can assist. Thank you :anguished: Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted May 11, 2019 Share Posted May 11, 2019 Have you played the story and unlocked the map in order to enter it, or are you trying via Teleport to Friend? Edit: If the latter, it won't let you enter the map if you have not unlocked it on your account yet. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 11, 2019 Share Posted May 11, 2019 If a VPN helped you enter that map, then, for some reason, there's a problem between you and that map's server. You can continue to use a VPN until the problem is remedied. You can contact the Tech CS Team via the 'Support' link above/below for assistance. Good luck. Link to comment Share on other sites More sharing options...
Oorjuwa.1682 Posted May 13, 2019 Author Share Posted May 13, 2019 > @"Ashantara.8731" said: > Have you played the story and unlocked the map in order to enter it, or are you trying via Teleport to Friend? > > Edit: If the latter, it won't let you enter the map if you have not unlocked it on your account yet. I did the story and done most achievements too. :( > @"Inculpatus cedo.9234" said: > If a VPN helped you enter that map, then, for some reason, there's a problem between you and that map's server. You can continue to use a VPN until the problem is remedied. You can contact the Tech CS Team via the 'Support' link above/below for assistance. > > Good luck. I have tried support before, they blamed it on some background software, to be honest, I doubt it since I have this issue in only with this map and only with GW2. I guess I will just continue with the VPN... :( Am starting to suspect the culprit to be my ISP... >:/ Thank you both for replying. <3 Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted May 13, 2019 Share Posted May 13, 2019 Have you tried adding Gw2-64.exe to your antivirus' behavior shield's list of exceptions? Link to comment Share on other sites More sharing options...
Healix.5819 Posted May 13, 2019 Share Posted May 13, 2019 > @"Oorjuwa.1682" said: > I have tried support before, they blamed it on some background software, to be honest, I doubt it since I have this issue in only with this map and only with GW2. I guess I will just continue with the VPN... :( It could be software, your ISP, or something above them. Not being able to access a single map can be as simple as blocking the IP for that map. If it's a simple IP block, it should be "fixed" tomorrow after the patch, since the IPs will change when the new instances are started (the problem will be somewhere else). Link to comment Share on other sites More sharing options...
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