A serious Error has Occured

[joker.9063]

Hello, I am unable to play the game because it crashes after 1 or 2 minutes with the error below. Please Help I have Reinstalled My Window, My graphic drivers, repaired GW2.

 

*--> Crash <--*

Exception: c0000005

Memory at address ffffffff`ffffffff could not be read

App: Gw2-64.exe

Pid: 7868

BaseAddr: 00007FF65DC20000

ProgramId: 101

Build: 98410

When: 2019-08-09T02:39:31Z 2019-08-09T08:09:31+05:30

Uptime: 0 days 0:04:55

Flags: 0

 

*--> System <--*

Name: e68f064d

IpAddr: 192.168.42.135

Processors: 8 [GenuineIntel:6:10:9]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 11449MB/16328MB 70%

Paged: 12924MB/19272MB 67%

Virtual: 134178136MB/134217727MB 3%

Load: 29%

CommitTotal: 6347MB

CommitLimit: 19272MB

CommitPeak: 6427MB

SystemCache: 6446MB

HandleCount: 63829

ProcessCount: 145

ThreadCount: 1705

 

*--> Process Memory <--*

Private: 2160MB

WorkingSet: 2047MB

PeakWorkingSet: 2071MB

PageFaults: 2617065

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 1230.71 824140

Programmer Data 857.98 373873

Engine 412.70 154449

Model-Programmer 310.69 53468

Game 302.78 164335

VRAM 302.12 12749

Uncategorized 270.55 397709

Content 212.97 55907

Collections 94.97 6195

Dictionary 93.14 2709

VRAM - Gr Postproc 91.39 20

Gr 82.22 78545

Art Assets 70.86 18180

Text 69.52 7754

Character Models 51.74 3919

Composite Models 51.56 3353

Gr Umbra 50.61 1832

VRAM - Composite Tex 43.42 142

Collide 31.32 34378

VRAM - DirectX Geo Buffers 30.56 1520

Composite Tex Pool 29.14 118

Composite Tex 29.14 118

I/O 27.57 1146

Archive 26.17 37

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Model-Programmer 301.14 41923

Uncategorized 270.55 397709

Content 212.97 55907

Dictionary 93.14 2709

VRAM - Gr Postproc 91.39 20

Text 69.52 7754

Gr Umbra 50.61 1832

VRAM - Composite Tex 43.42 142

VRAM - DirectX Geo Buffers 30.56 1520

Composite Tex Pool 29.14 118

Archive 26.17 37

VRAM - UI Textures 24.62 505

VRAM - Prop Tex 22.92 1409

Composite Packfile 21.96 714

Collide Havok 14.05 25369

Collide 12.43 7903

VRAM - Prop Geo 12.33 106

Composite 11.97 1909

VRAM - DDI Shader 11.43 8448

Audio FMOD 9.53 2999

Model Granny 9.51 10255

VRAM - World Map Tex 9.31 37

VRAM - Character Tex 8.31 280

VRAM - Gr Shadow 8.00 1

 

*--> DllList <--*

C:\Guild Wars 2\Gw2-64.exe

C:\Windows\SYSTEM32\ntdll.dll

C:\Windows\System32\KERNEL32.DLL

C:\Windows\System32\KERNELBASE.dll

C:\Windows\System32\USER32.dll

C:\Windows\System32\win32u.dll

C:\Windows\System32\GDI32.dll

C:\Windows\System32\gdi32full.dll

C:\Windows\System32\msvcp_win.dll

C:\Windows\System32\ucrtbase.dll

C:\Windows\System32\ADVAPI32.dll

C:\Windows\System32\msvcrt.dll

C:\Windows\System32\sechost.dll

C:\Windows\System32\RPCRT4.dll

C:\Windows\System32\WS2_32.dll

C:\Windows\System32\WINTRUST.dll

C:\Windows\System32\MSASN1.dll

C:\Windows\SYSTEM32\VERSION.dll

C:\Windows\SYSTEM32\WTSAPI32.dll

C:\Windows\System32\CRYPT32.dll

C:\Windows\SYSTEM32\WINMM.dll

C:\Windows\System32\PSAPI.DLL

C:\Windows\SYSTEM32\winmmbase.dll

C:\Windows\System32\ole32.dll

C:\Windows\System32\combase.dll

C:\Windows\System32\cfgmgr32.dll

C:\Windows\System32\bcryptPrimitives.dll

C:\Windows\System32\OLEAUT32.dll

C:\Windows\System32\SHELL32.dll

C:\Windows\System32\shcore.dll

C:\Windows\System32\windows.storage.dll

C:\Windows\System32\profapi.dll

C:\Windows\System32\powrprof.dll

C:\Windows\System32\shlwapi.dll

C:\Windows\System32\kernel.appcore.dll

C:\Windows\System32\cryptsp.dll

C:\Windows\SYSTEM32\MSACM32.dll

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.615_none_369f342f61b29ea2\gdiplus.dll

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17763.615_none_10dfe124643257ed\COMCTL32.dll

C:\Windows\SYSTEM32\USP10.dll

C:\Windows\SYSTEM32\MSIMG32.dll

C:\Windows\SYSTEM32\Secur32.dll

C:\Windows\SYSTEM32\CRYPTBASE.DLL

C:\Windows\SYSTEM32\SSPICLI.DLL

C:\Windows\System32\IMM32.DLL

C:\Windows\SYSTEM32\dbghelp.dll

C:\Windows\System32\bcrypt.dll

C:\Windows\system32\uxtheme.dll

C:\Windows\System32\imagehlp.dll

C:\Windows\system32\rsaenh.dll

C:\Windows\SYSTEM32\dxgi.dll

C:\Windows\system32\nvspcap64.dll

C:\Windows\SYSTEM32\ntmarta.dll

C:\Windows\SYSTEM32\gpapi.dll

C:\Windows\SYSTEM32\cryptnet.dll

C:\Windows\SYSTEM32\d3d11.dll

C:\Windows\SYSTEM32\inputhost.dll

C:\Windows\SYSTEM32\CoreMessaging.dll

C:\Windows\SYSTEM32\twinapi.appcore.dll

C:\Windows\SYSTEM32\CoreUIComponents.dll

C:\Windows\SYSTEM32\d2d1.dll

C:\Windows\SYSTEM32\PROPSYS.dll

C:\Windows\SYSTEM32\wintypes.dll

C:\Windows\SYSTEM32\RMCLIENT.dll

C:\Windows\System32\Setupapi.dll

C:\Windows\SYSTEM32\DEVOBJ.dll

C:\Windows\system32\nvcuda.dll

C:\Windows\system32\nvapi64.dll

C:\Windows\SYSTEM32\mscms.dll

C:\Windows\SYSTEM32\USERENV.dll

C:\Windows\SYSTEM32\ColorAdapterClient.dll

C:\Windows\System32\clbcatq.dll

C:\Windows\System32\MSCTF.dll

C:\Windows\system32\dwmapi.dll

C:\Windows\system32\napinsp.dll

C:\Windows\system32\pnrpnsp.dll

C:\Windows\System32\mswsock.dll

C:\Windows\SYSTEM32\DNSAPI.dll

C:\Windows\System32\NSI.dll

C:\Windows\SYSTEM32\IPHLPAPI.DLL

C:\Windows\System32\winrnr.dll

C:\Windows\system32\NLAapi.dll

C:\Windows\system32\wshbth.dll

C:\Windows\system32\Oleacc.dll

C:\Windows\System32\TextInputFramework.dll

C:\Windows\SYSTEM32\WindowsCodecs.dll

C:\Windows\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\Guild Wars 2\bin64\CoherentUI64.dll

C:\Windows\SYSTEM32\d3d9.dll

C:\Windows\SYSTEM32\WINNSI.DLL

C:\Windows\SYSTEM32\DPAPI.dll

C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_f72ac76d5cae7833\nvldumdx.dll

C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_f72ac76d5cae7833\nvd3dumx.dll

C:\Windows\system32\winbrand.dll

C:\Windows\SYSTEM32\dsound.dll

C:\Windows\SYSTEM32\DEVRTL.dll

C:\Windows\SYSTEM32\SPINF.dll

C:\Windows\SYSTEM32\drvstore.dll

C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_f72ac76d5cae7833\nvwgf2umx.dll

C:\Windows\SYSTEM32\WINSTA.dll

C:\Program Files\NVIDIA Corporation\Ansel\Tools\NvCamera64.dll

C:\Windows\SYSTEM32\HID.DLL

C:\Windows\SYSTEM32\XINPUT9_1_0.dll

C:\Windows\SYSTEM32\urlmon.dll

C:\Windows\SYSTEM32\DINPUT8.dll

C:\Windows\SYSTEM32\WININET.dll

C:\Windows\SYSTEM32\iertutil.dll

C:\Program Files\NVIDIA Corporation\Ansel\Tools\d3dcompiler_47_64.dll

C:\Windows\SYSTEM32\dcomp.dll

C:\Windows\System32\MMDevApi.dll

C:\Windows\SYSTEM32\wdmaud.drv

C:\Windows\SYSTEM32\ksuser.dll

C:\Windows\SYSTEM32\AVRT.dll

C:\Windows\SYSTEM32\AUDIOSES.DLL

C:\Windows\SYSTEM32\msacm32.drv

C:\Windows\SYSTEM32\midimap.dll

C:\Windows\SYSTEM32\resourcepolicyclient.dll

C:\Windows\SYSTEM32\icm32.dll

C:\Program Files\NVIDIA Corporation\NvContainer\libprotobuf.dll

C:\Windows\SYSTEM32\VCRUNTIME140.dll

C:\Windows\SYSTEM32\MSVCP140.dll

C:\Program Files\NVIDIA Corporation\NvContainer\libeay32.dll

C:\Program Files\NVIDIA Corporation\NvContainer\ssleay32.dll

C:\Program Files\NVIDIA Corporation\NvContainer\poco.dll

C:\Program Files\NVIDIA Corporation\NvContainer\PocoInitializer.dll

C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll

C:\Windows\SYSTEM32\dhcpcsvc.DLL

 

*--> Game Context <--*

MapId: 248

Flags: 0x241

ElapsedTime: 00:03:29

 

*--> World State <--*

 

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.17763.1 (64/32-bit compatible)]

 

*--> Thread 0x2160 <--*

 

*--> Trace <--*

Pc Rt : Args

00007ff6`5dc61e92 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dc62e43 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dc4dae7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dc4ec60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dc269a2 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5de3f3ab 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5de40235 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5ddf22e6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5ea3fbd3 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5e92e09c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5e9b7760 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5e25f9ca 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5e24814d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5e238b3c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5e232122 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dfbb0de 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dfb931e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dfb8f99 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dfba62f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dfb899c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5dde32d1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`5df722b1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffc`b1497974 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffc`b15da271 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=0000000000000002 rbx=0000000000000002 rcx=0000000000000000

rdx=0000000000000002 rsi=0000000000000003 rdi=0000000000000007

rip=00007ff65dc61e92 rsp=000000d5c7bfe2f0 rbp=000000000000001b

r8=00000000ffffffff r9=00007ff65fa93482 r10=00007ff65fa93508

r11=0000000000000001 r12=000000d5c7bfe4d0 r13=00007ff65faa2178

r14=000000d5c7bfe4f0 r15=0000000000000003

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

 

r9-32 00007FF65FA93462 70000000`00000000 00000000`33370000 cccc0000`00000000 0000037f`3fffffff

r9 +0 00007FF65FA93482 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000

r9+32 00007FF65FA934A2 40000000`00000000 00000000`22660000 00000000`00000000 00000000`0000026e

 

*--> Code <--*

00007ff6`5dc61e72 4983c102 e9720100 00410f28 1424450f I....r...A.(.$E.

00007ff6`5dc61e82 282e410f b712450f b7014983 c2020f28 (.A...E...I....(

00007ff6`5dc61e92 ca440f28 fa440f28 ca0fc6ca 00440fc6 .D.(.D.(.....D..

00007ff6`5dc61ea2 fa55440f c6caaa0f 28c3450f 28e5410f .UD.....(.E.(.A.

00007ff6`5dc61eb2 28f50fc6 c3000f59 cf0fc6d2 ff0f58c8 (......Y......X.

00007ff6`5dc61ec2 0f28c30f 5915548b e8010fc6 c355440f .(..Y.T......UD.

 

*--> Stack <--*

000000d5`c7bfe2f0 ca948e82`4aadbdb4 48c207e0`cb444087 ffffffff`00000004 ffffffff`ffffffff ...J.....@D....H................

000000d5`c7bfe310 ca619274`4b8464e8 47e6b080`cbb445dc cad327c0`cb6b046a 48511a10`c9ffaab0 .d.Kt.a..E.....Gj.k..'........QH

000000d5`c7bfe330 c98f1520`cb31eaf6 48885bc0`4b244b31 cbcc297e`cbb739cd cbf608e1`cbe11930 ..1. ...1K$K.[.H.9..~)..0.......

000000d5`c7bfe350 48f90620`c960ac80 c9168f10`4946a070 caaca780`cab61838 49585438`4ac92528 ..`. ..Hp.FI....8.......(%.J8TXI

000000d5`c7bfe370 c9569fb0`cb0ff84e c8e1d698`00000000 cb1f3048`cb1e5f8e cb20d1be`cb200103 N.....V.........._..H0.... ... .

000000d5`c7bfe390 48bac498`80000000 484c89a0`4b0487ea 00000000`00000000 00000000`00000000 .......H...K..LH................

000000d5`c7bfe3b0 00007ff6`5fa9c174 00000000`0000014c 00000000`3f800000 00000000`00000000 t.._....L..........?............

000000d5`c7bfe3d0 00000000`3f000000 00000000`00000000 00000000`3f4ccccd 00000000`00000000 ...?..............L?............

000000d5`c7bfe3f0 00000000`3f19999a 00000000`00000000 47f90620`c860ac80 c8168f10`4846a070 ...?..............`. ..Gp.FH....

000000d5`c7bfe410 c88f1520`ca31eaf6 47885bc0`4a244b31 cb42f739`4ca97318 4b6ed354`cca91ce7 ..1. ...1K$J.[.G.s.L9.B.....T.nK

000000d5`c7bfe430 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`5faa1fc8 ..........................._....

000000d5`c7bfe450 00000000`00000013 00007ff6`5faa1fc0 00000000`00000000 000000d5`c7bfe770 ..........._............p.......

000000d5`c7bfe470 00007ff6`5faa2178 00007ff6`5dc62e43 00007ff6`5faa2170 00007ff6`5dc60584 x!._....C..]....p!._.......]....

000000d5`c7bfe490 00007ff6`5faa2178 00000000`00000000 00007ff6`00000020 000000d5`c7bfe4e0 x!._............ ...............

000000d5`c7bfe4b0 000000d5`c7bfe4d0 000000d5`c7bfe4f0 00007ff6`5faa1fc8 00007ff6`5fa92b60 ..................._....`+._....

000000d5`c7bfe4d0 c88f1520`ca31eaf6 47885bc0`4a244b31 cb42f739`4ca97318 4b6ed354`cca91ce7 ..1. ...1K$J.[.G.s.L9.B.....T.nK

000000d5`c7bfe4f0 47f90620`c860ac80 c8168f10`4846a070 00000000`3dcccccd 00000000`00000000 ..`. ..Gp.FH.......=............

000000d5`c7bfe510 00000000`3f5f66f3 00000000`00000000 00000000`00000000 00000000`00000000 .f_?............................

000000d5`c7bfe530 00000000`00000000 00000000`00000000 00000000`0000014c 00007ff6`5faa2170 ................L.......p!._....

000000d5`c7bfe550 00007ff6`5fa92a00 00007ff6`5dc4dae7 00007ff6`5faa2420 00007ff6`5faa2420 .*._.......].... $._.... $._....

000000d5`c7bfe570 00007ff6`5faa2420 0000027a`8e612480 00007ff6`5faa1fc8 00000000`ffffff00 $._.....$a.z......_............

000000d5`c7bfe590 00000000`00000000 00000000`00000000 00000000`00000002 ffffffff`0000014c ........................L.......

000000d5`c7bfe5b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000d5`c7bfe5d0 00000000`00000000 0000027a`00000000 00000000`00000000 00000000`00000000 ............z...................

000000d5`c7bfe5f0 0000006f`00000013 00000094`00000019 00000000`00000000 00000000`5dc3f242 ....o...................B..]....

000000d5`c7bfe610 00007ff6`5fa9c174 00000000`0000014c 4d800000`0000c000 00000000`00000000 t.._....L..............M........

000000d5`c7bfe630 00000000`00000000 ffffffff`00000000 00000000`00000000 0000027a`00000000 ............................z...

000000d5`c7bfe650 00000000`95db7010 00000000`00000000 00000000`ffffffff 00000000`00000000 .p..............................

000000d5`c7bfe670 3fffbfff`00000000 00000000`bfffffff ffffffff`00000000 00000000`00000000 .......?........................

000000d5`c7bfe690 00000000`00000000 00000000`00000000 00007ff6`5fa9c174 00000000`0000014c ................t.._....L.......

000000d5`c7bfe6b0 00000000`00000000 00000000`00000000 00000000`00000000 ffffffff`00000000 ................................

000000d5`c7bfe6d0 00000000`00000000 00000000`00000000 00000000`4556f46d 00000000`00000000 ................m.VE............

 

*--> Error Logs <--*

NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492

NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492

Texture missing mip chain: 0x011f2e

Texture missing mip chain: 0x011f30

Texture missing mip chain: 0x014655

Texture missing mip chain: 0x014657

Texture '0x191b16' dimensions too small

Loading '0x191b16' texture failed

Texture '0x191b17' dimensions too small

Loading '0x191b17' texture failed

Texture '0x191b0e' dimensions too small

Loading '0x191b0e' texture failed

Texture '0x191b0f' dimensions too small

Loading '0x191b0f' texture failed

NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492

NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492

Content is referencing a propID that doesn't exist propId='2279091191437859080'

Content is referencing a propID that doesn't exist propId='2279486354198894863'

Model '0x19969b': Permutation 'oncollision' not found, auto selecting permutation

Texture missing mip chain: 0x011f2e

Texture missing mip chain: 0x011f30

Texture missing mip chain: 0x011f2e

Texture missing mip chain: 0x011f30

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1f07

Version = 26.21.0014.3160

Description = NVIDIA GeForce RTX 2070

Compat = 0x00100000

VidMem = 0 MB

 

[Aaralyna.3104]

Did you happen to install windows update KB4505903? If so, uninstall this one and try again. If that fixes it, its the latest windows 10 update (known issue).

[dandamanno.4136]

> @"Aaralyna.3104" said:

> Did you happen to install windows update KB4505903? If so, uninstall this one and try again. If that fixes it, its the latest windows 10 update (known issue).

 

For me the update was KB4512508. But yes, it is the latest round of updates from Microsoft that messed it up. Once I uninstalled it everything worked fine.

[bloodlynx.7269]

Got the same issue for more then a week now, and windows keeps installing the update. I really hope anet is working on a fix soon.. This shouldn't take weeks because most people are on the latest update by then.

[dandamanno.4136]

> @"bloodlynx.7269" said:

> Got the same issue for more then a week now, and windows keeps installing the update. I really hope anet is working on a fix soon.. This shouldn't take weeks because most people are on the latest update by then.

 

One other thing to try... If you use Rivatuner Statistics Server, you can either turn it off, or do a full uninstall, then reinstall of that program. I did that and my game works now, even with the Windows KB installed.

[Bloodstealer.5978]

Started getting serious error crashes today.. never really has many issues running GW2 aside from patch day bugs and blues.

I've been running the latest Win10 feature update for at least a week or more now without issue... I don't have/use RTSS.. but getting these serious error crashes in various places in the game now is frustrating for sure.

I get it mostly when trying to leave PoF maps to go to Guild Hall if that is anything to go by.