game wont work

DemonLordPatrick.5016 · September 21, 2019

sorry not sure if this is the right spot, new to this game but hav a issue I dont seem to hav thi sissue with any other game

*--> Crash <--*

Exception: c0000005

Memory at address 00000000`00000000 could not be written

App: Gw2-64.exe

Pid: 7060

BaseAddr: 00007FF7DA8D0000

ProgramId: 101

Build: 99335

Module: d3d9.dll

When: 2019-09-21T06:31:57Z 2019-09-21T02:31:57-04:00

Uptime: 0 days 0:00:44

Flags: 0

*--> System <--*

Name: c32f6a41

IpAddr: 192.168.1.69

Processors: 8 [GenuineIntel:6:14:9]

OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*

Physical: 9567MB/16283MB 58%

Paged: 11578MB/24987MB 46%

Virtual: 134213049MB/134217727MB 3%

Load: 41%

CommitTotal: 13408MB

CommitLimit: 24987MB

CommitPeak: 46608MB

SystemCache: 9975MB

HandleCount: 132444

ProcessCount: 260

ThreadCount: 3745

*--> Process Memory <--*

Private: 178MB

WorkingSet: 157MB

PeakWorkingSet: 212MB

PageFaults: 2120899

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 105.01 6470

Programmer Data 57.34 1012

Uncategorized 41.22 4703

I/O 27.73 482

Archive 26.43 38

Collections 26.18 358

Dictionary 26.09 45

Collide 6.45 755

Collide Havok 6.45 755

Engine 3.10 24

Gr 3.08 13

File Service 1.24 12

Networking 0.14 24

Event 0.13 4

Gr Umbra 0.06 2

Asset Service 0.06 429

Game 0.05 55

DDI 0.02 3

Content 0.02 1

BTree 0.02 14

Threading 0.01 15

Msg 0.01 9

Model-Programmer 0.01 1

UI 0.00 24

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Uncategorized 41.22 4703

Archive 26.43 38

Dictionary 26.09 45

Collide Havok 6.45 755

Gr 3.00 2

File Service 1.24 12

Event 0.13 4

Networking 0.12 15

Collections 0.08 298

Gr Umbra 0.06 2

Asset Service 0.06 429

Game 0.02 45

DDI 0.02 3

Content 0.02 1

BTree 0.02 14

Threading 0.01 15

Msg 0.01 9

Model-Programmer 0.01 1

Engine 0.01 6

Web Browser 0.00 10

CharClient 0.00 5

Services 0.00 12

File Core 0.00 2

Text 0.00 1

*--> DllList <--*

D:\Games\Guild Wars 2\Gw2-64.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\SYSTEM32\WINMMBASE.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\UMPDC.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\cryptsp.dll

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.356_none_17afa2626da1a19a\gdiplus.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.356_none_2a28023246698435\COMCTL32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\WINDOWS\System32\bcrypt.dll

C:\WINDOWS\SYSTEM32\dxcore.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\system32\nvspcap64.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\WINDOWS\SYSTEM32\cryptnet.dll

C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll

C:\WINDOWS\System32\clbcatq.dll

C:\WINDOWS\System32\MSCTF.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\system32\wshbth.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\WINDOWS\System32\TextInputFramework.dll

C:\WINDOWS\System32\CoreUIComponents.dll

C:\WINDOWS\System32\CoreMessaging.dll

C:\WINDOWS\SYSTEM32\wintypes.dll

C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

D:\Games\Guild Wars 2\bin64\CoherentUI64.dll

C:\WINDOWS\SYSTEM32\d3d9.dll

C:\WINDOWS\SYSTEM32\dwmapi.dll

C:\WINDOWS\SYSTEM32\WINNSI.DLL

C:\WINDOWS\SYSTEM32\DPAPI.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_8d9fea9c4982f13b\nvldumdx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_8d9fea9c4982f13b\nvd3dumx.dll

C:\WINDOWS\SYSTEM32\nvapi64.dll

C:\WINDOWS\System32\SETUPAPI.dll

C:\WINDOWS\SYSTEM32\dxgi.dll

C:\WINDOWS\SYSTEM32\amsi.dll

C:\WINDOWS\SYSTEM32\USERENV.dll

C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1908.7-0\MpOav.dll

C:\WINDOWS\system32\winbrand.dll

C:\WINDOWS\SYSTEM32\dsound.dll

C:\WINDOWS\SYSTEM32\DEVOBJ.dll

C:\WINDOWS\SYSTEM32\DEVRTL.dll

C:\WINDOWS\SYSTEM32\SPINF.dll

C:\WINDOWS\SYSTEM32\drvstore.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_8d9fea9c4982f13b\nvwgf2umx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\ki132869.inf_amd64_052eb72d070df60f\igc64.dll

C:\WINDOWS\SYSTEM32\WINSTA.dll

C:\WINDOWS\SYSTEM32\dcomp.dll

*--> Game Context <--*

MapId: 0

Flags: 0x241

ElapsedTime: 00:00:39

*--> World State <--*

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 6.2.18362.1 (64/32-bit compatible)]

*--> Thread 0x37ec <--*

*--> Trace <--*

Pc Rt : Args

00007ffb`4e61c878 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daae32f5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daae27e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daae1675 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daadd1d1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daadc14d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daaa5200 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daaa18a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daaa118d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`db402835 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dad9f22b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dad979bb 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daa7ad33 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dac6b69e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dac6994e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dac695c9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dac6ac5f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dac68fcc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`daa93341 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`dac22531 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffb`5a287bd4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffb`5c14cee1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

*--> Thread registers <--*

rax=0000000000000000 rbx=0000000000000000 rcx=0000019c69cd9d88

rdx=0000019c69cd9d88 rsi=0000019c5ac647cc rdi=0000019c69cd9d80

rip=00007ffb4e61c878 rsp=0000006872cfef40 rbp=0000000000000000

r8=0000000000000000 r9=0000019c69cd9d88 r10=0000000000000002

r11=0000006872cfef88 r12=0000000000000000 r13=0000000000000000

r14=000000000000004b r15=0000000000000001

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293

rcx-32 0000019C69CD9D68 1032c4ba`84711236 00000000`00000000 00000000`00000010 0000019c`69cde3a0

rcx +0 0000019C69CD9D88 ffffffff`ffffffff 00000001`fffffffe 00000000`000037ec 00000000`00000000

rcx+32 0000019C69CD9DA8 00000000`020007d0 000037ec`00000001 0000019c`69cd9d80 00000000`00000000

rdx-32 0000019C69CD9D68 1032c4ba`84711236 00000000`00000000 00000000`00000010 0000019c`69cde3a0

rdx +0 0000019C69CD9D88 ffffffff`ffffffff 00000001`fffffffe 00000000`000037ec 00000000`00000000

rdx+32 0000019C69CD9DA8 00000000`020007d0 000037ec`00000001 0000019c`69cd9d80 00000000`00000000

r9-32 0000019C69CD9D68 1032c4ba`84711236 00000000`00000000 00000000`00000010 0000019c`69cde3a0

r9 +0 0000019C69CD9D88 ffffffff`ffffffff 00000001`fffffffe 00000000`000037ec 00000000`00000000

r9+32 0000019C69CD9DA8 00000000`020007d0 000037ec`00000001 0000019c`69cd9d80 00000000`00000000

*--> Code <--*

00007ffb`4e61c858 83bf5840 00000475 17c70600 04000048 ..X@...u.......H

00007ffb`4e61c868 c7460400 030000c7 48b87056 02800100 .F......H.pV....

00007ffb`4e61c878 0000ffe0 3f000074 463baf88 00000073 ....?..tF;.....s

00007ffb`4e61c888 3e4869cd 20050000 8b843914 03000089 >Hi. .....9.....

00007ffb`4e61c898 4424208b 84391803 00008944 24248b84 D$ ..9.....D$$..

00007ffb`4e61c8a8 391c0300 00894424 288b8439 20030000 9.....D$(..9 ...

*--> Stack <--*

00000068`72cfef40 00000000`00000002 00007ff7`daaa02c9 000050eb`00000001 00007ff7`00000001 .....................P..........

00000068`72cfef60 00000068`00000001 00000000`00000000 0000019c`69cd9d88 00000000`00000000 ....h..............i............

00000068`72cfef80 00000000`00000000 00007ff7`daae32f5 0000019c`5ac61380 00000068`72cff090 .........2.........Z.......rh...

00000068`72cfefa0 00000000`00000000 00000000`00000001 00000000`00000000 00007ff7`00000000 ................................

00000068`72cfefc0 00000000`0000005a 00000000`00000000 00000000`00000000 0000003c`00000000 Z...........................<...

00000068`72cfefe0 00000068`00000001 00007ffb`5bf14e3d 000005a0`00000a00 00000001`00000016 ....h...=N.[....................

00000068`72cff000 00000000`00000000 00000000`00000001 00000000`02ed0534 00000001`00000000 ................4...............

00000068`72cff020 00000000`0000004b 00000000`0000003c 0000019c`69a61c00 00000068`72cff060 K.......<..........i....`..rh...

00000068`72cff040 00000068`72cff050 00007ffb`5bf13dd7 00000000`02ed0500 00000000`80061081 P..rh....=.[....................

00000068`72cff060 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff080 00000000`00000000 00000000`00000000 78646d75`646c766e 65747300`6c6c642e ................nvldumdx.dll.ste

00000068`72cff0a0 76697244`5c32336d 5c65726f`74537265 6f706552`656c6946 6e5c7972`6f746973 m32\DriverStore\FileRepository\n

00000068`72cff0c0 666e692e`69646476 385f3436`646d615f 34633961`65663964 5c623331`66323839 vddi.inf_amd64_8d9fea9c4982f13b\

00000068`72cff0e0 78646d75`646c766e 00000000`6c6c642e 00000000`00000000 00000000`00000000 nvldumdx.dll....................

00000068`72cff100 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff120 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff140 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff160 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff180 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff1a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff1c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff1e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff200 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff220 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff240 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff260 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff280 00000000`00000000 00000000`00000000 47204149`4449564e 47206563`726f4665 ................NVIDIA GeForce G

00000068`72cff2a0 00303730`31205854 00000000`00000000 00000000`00000000 00000000`00000000 TX 1070.........................

00000068`72cff2c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff2e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff300 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000068`72cff320 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1b81

Version = 26.21.0014.3630

Description = NVIDIA GeForce GTX 1070

Compat = 0x00100000

VidMem = 0 MB

DemonLordPatrick.5016 · September 21, 2019

side note its not my gpu i justed played far cry 5 on ultra for hours no crashes and also played other even more demanding titles

Inculpatus cedo.9234 · September 21, 2019

This is the issue: Module: d3d9.dll

If you are running any 3rd-party apps/graphics card apps, remove/update them, and try again.

Good luck.

DemonLordPatrick.5016 · September 21, 2019

im running msi afterburner thats about it

Inculpatus cedo.9234 · September 21, 2019

Did you disable it?

DemonLordPatrick.5016 · September 21, 2019

nope im confused are we not allowed to run msi afterburner?

Inculpatus cedo.9234 · September 21, 2019

It's up to you. But, if it's causing an issue with the game, and you want to play the game, it might serve you to turn it off. /shrug

Healix.5819 · September 21, 2019

> @"DemonLordPatrick.5016" said:

> nope im confused are we not allowed to run msi afterburner?

>

It's not that you can't run it, but rather the overlay that hooks into the game can cause it to crash. Either update RTSS or disable it.

DemonLordPatrick.5016 · September 21, 2019

IF ANYONE ELSE HAS THIS ISSUE UPDATENIG RIVA TUNNER IS A INSTA FIX THANK YOU BTW FOR THE INFORMATION EVERYONE

Catflavor.4390 · September 26, 2019

I had this issue because of Rivatuner too. Haven't been able to play the new content until I found this fix. Thanks for posting it.

CrimsonNeonite.1048 · September 28, 2019

There was a problem with Rivatuner, if you installed one of the newest windows updates, but it's fixable by clearing the RTSS cache.

game wont work

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