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Game crash (Memory at address ffffffff`ffffffff could not be read)


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So, everytime i open the game it crashes after 5-10 minutes with this error

My pc specs are:

CPU AMD Ryzen 7 1700x 8 core processor

8 gb ram

Nvidia GTX 1080 Zotac

log:

*--> Crash <--*

Exception: c0000005

Memory at address ffffffff`ffffffff could not be read

App: Gw2-64.exe

Pid: 9900

BaseAddr: 00007FF765E80000

ProgramId: 101

Build: 100220

When: 2019-11-18T16:35:55Z 2019-11-18T17:35:55+01:00

Uptime: 0 days 0:08:28

Flags: 0

 

*--> System <--*

Name: f0b3df82

IpAddr:

Processors: 16 [AuthenticAMD:15:1:1]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 9598MB/16336MB 58%

Paged: 10002MB/18768MB 53%

Virtual: 134213960MB/134217727MB 3%

Load: 41%

CommitTotal: 8766MB

CommitLimit: 18768MB

CommitPeak: 10716MB

SystemCache: 8113MB

HandleCount: 63306

ProcessCount: 162

ThreadCount: 2037

 

*--> Process Memory <--*

Private: 3254MB

WorkingSet: 2763MB

PeakWorkingSet: 2794MB

PageFaults: 2334372

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 1458.50 1813075

Programmer Data 981.41 454534

VRAM 660.18 29687

Engine 520.94 226165

Model-Programmer 417.60 68589

Uncategorized 359.20 1291232

Game 302.32 165181

VRAM - Gr Postproc 251.57 20

Content 218.19 56695

VRAM - Prop Tex 142.21 2020

Collections 115.06 8788

Dictionary 112.97 2654

Art Assets 83.84 23500

Gr 81.99 101498

VRAM - Composite Tex 66.14 402

Character Models 65.58 6981

Composite Models 64.77 3713

Text 61.43 5332

Gr Umbra 44.38 1990

VRAM - DDI Shader 38.91 24081

VRAM - Character Tex 37.92 956

Collide 34.05 43809

Composite Tex 33.73 142

Composite Tex Pool 33.73 142

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Model-Programmer 406.28 50585

Uncategorized 359.20 1291232

VRAM - Gr Postproc 251.57 20

Content 218.19 56695

VRAM - Prop Tex 142.21 2020

Dictionary 112.97 2654

VRAM - Composite Tex 66.14 402

Text 61.43 5332

Gr Umbra 44.38 1990

VRAM - DDI Shader 38.91 24081

VRAM - Character Tex 37.92 956

Composite Tex Pool 33.73 142

Composite Packfile 30.68 852

VRAM - DirectX Geo Buffers 30.56 1520

Archive 26.53 38

Collide Havok 15.58 33159

Collide 13.90 9455

VRAM - World Map Tex 13.19 58

Composite 12.31 1908

Model Granny 11.28 16470

Gr Model 9.71 22541

VRAM - Gr Img 9.52 7

Audio FMOD 9.45 2242

VRAM - Gr Shadow 8.00 1

 

*--> DllList <--*

C:\Program Files (x86)\Guild Wars 2\Gw2-64.exe

C:\Windows\SYSTEM32\ntdll.dll

C:\Windows\System32\KERNEL32.DLL

C:\Windows\System32\KERNELBASE.dll

C:\Windows\System32\USER32.dll

C:\Windows\System32\win32u.dll

C:\Windows\System32\GDI32.dll

C:\Windows\System32\gdi32full.dll

C:\Windows\System32\msvcp_win.dll

C:\Windows\System32\ucrtbase.dll

C:\Windows\System32\ADVAPI32.dll

C:\Windows\System32\msvcrt.dll

C:\Windows\System32\sechost.dll

C:\Windows\System32\RPCRT4.dll

C:\Windows\System32\WS2_32.dll

C:\Windows\System32\WINTRUST.dll

C:\Windows\SYSTEM32\VERSION.dll

C:\Windows\System32\MSASN1.dll

C:\Windows\SYSTEM32\WTSAPI32.dll

C:\Windows\SYSTEM32\WINMM.dll

C:\Windows\System32\CRYPT32.dll

C:\Windows\System32\PSAPI.DLL

C:\Windows\SYSTEM32\winmmbase.dll

C:\Windows\System32\cfgmgr32.dll

C:\Windows\System32\ole32.dll

C:\Windows\System32\combase.dll

C:\Windows\System32\bcryptPrimitives.dll

C:\Windows\System32\OLEAUT32.dll

C:\Windows\System32\SHELL32.dll

C:\Windows\System32\shcore.dll

C:\Windows\System32\windows.storage.dll

C:\Windows\System32\shlwapi.dll

C:\Windows\System32\kernel.appcore.dll

C:\Windows\System32\powrprof.dll

C:\Windows\System32\profapi.dll

C:\Windows\SYSTEM32\MSACM32.dll

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.16299.309_none_46bac7a9edf0e4df\gdiplus.dll

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.309_none_8875ce284abe80d8\COMCTL32.dll

C:\Windows\SYSTEM32\USP10.dll

C:\Windows\SYSTEM32\MSIMG32.dll

C:\Windows\SYSTEM32\Secur32.dll

C:\Windows\SYSTEM32\CRYPTBASE.DLL

C:\Windows\SYSTEM32\SSPICLI.DLL

C:\Windows\System32\IMM32.DLL

C:\Windows\SYSTEM32\dbghelp.dll

C:\Windows\system32\uxtheme.dll

C:\Windows\System32\imagehlp.dll

C:\Windows\SYSTEM32\CRYPTSP.dll

C:\Windows\system32\rsaenh.dll

C:\Windows\SYSTEM32\bcrypt.dll

C:\Windows\system32\nvspcap64.dll

C:\Windows\SYSTEM32\ntmarta.dll

C:\Windows\SYSTEM32\gpapi.dll

C:\Windows\SYSTEM32\cryptnet.dll

C:\Windows\System32\clbcatq.dll

C:\Windows\System32\MSCTF.dll

C:\Windows\system32\dwmapi.dll

C:\Windows\system32\napinsp.dll

C:\Windows\system32\pnrpnsp.dll

C:\Windows\system32\NLAapi.dll

C:\Windows\System32\mswsock.dll

C:\Windows\SYSTEM32\DNSAPI.dll

C:\Windows\System32\NSI.dll

C:\Windows\SYSTEM32\IPHLPAPI.DLL

C:\Windows\System32\winrnr.dll

C:\Program Files\Bonjour\mdnsNSP.dll

C:\Windows\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\Windows\System32\TextInputFramework.dll

C:\Windows\System32\CoreUIComponents.dll

C:\Windows\System32\CoreMessaging.dll

C:\Windows\SYSTEM32\wintypes.dll

C:\Windows\SYSTEM32\WindowsCodecs.dll

C:\Program Files (x86)\Guild Wars 2\bin64\CoherentUI64.dll

C:\Windows\SYSTEM32\d3d9.dll

C:\Windows\SYSTEM32\WINNSI.DLL

C:\Windows\SYSTEM32\DPAPI.dll

C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll

C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvd3dumx.dll

C:\Windows\SYSTEM32\nvapi64.dll

C:\Windows\System32\SETUPAPI.dll

C:\Windows\SYSTEM32\dxgi.dll

C:\Windows\system32\winbrand.dll

C:\Windows\SYSTEM32\dsound.dll

C:\Windows\SYSTEM32\DEVOBJ.dll

C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvwgf2umx.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll

C:\Windows\SYSTEM32\WINSTA.dll

C:\Windows\SYSTEM32\dcomp.dll

C:\Windows\System32\MMDevApi.dll

C:\Windows\System32\PROPSYS.dll

C:\Windows\SYSTEM32\wdmaud.drv

C:\Windows\SYSTEM32\ksuser.dll

C:\Windows\SYSTEM32\AVRT.dll

C:\Windows\SYSTEM32\AUDIOSES.DLL

C:\Windows\SYSTEM32\msacm32.drv

C:\Windows\SYSTEM32\midimap.dll

C:\Windows\SYSTEM32\mscms.dll

C:\Windows\SYSTEM32\USERENV.dll

C:\Windows\SYSTEM32\icm32.dll

 

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.16299.15 (64/32-bit compatible)]

 

*--> Thread 0x1ebc <--*

 

*--> Trace <--*

Pc Rt : Args

00007ff7`66157858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`66157750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`66156ffc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`66157cda 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`66158d8d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`6612d915 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`661a000f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`661a0e8c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff8`a11d1fe4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff8`a395efc1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=0000000000000000 rbx=00000045535ff560 rcx=00000045535ff620

rdx=00000000000001ff rsi=00000000002d3515 rdi=0000000000000001

rip=00007ff766157858 rsp=00000045535ff2b0 rbp=00000045535ff530

r8=0000000000000004 r9=0000000000000000 r10=0000000000000000

r11=00000045535ff520 r12=000001f91976f068 r13=0000000000000000

r14=000001f8f3535444 r15=00000045535ff840

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

 

rbx-32 00000045535FF540 00000000`00000008 000001f8`00000006 00000000`00001010 00007ff8`00000000

rbx +0 00000045535FF560 3e990169`3e9a0106 3e893ad3`3e893ad3 3e990169`3e9a0106 3e893ad3`3e893ad3

rbx+32 00000045535FF580 3dffd963`3e00c268 3de5783d`3de5783d 00000000`00000000 00000000`00000000

rcx-32 00000045535FF600 3b8ebc40`3b8ba70a 3b4d04d6`3c733ce0 00000000`00000000 00000000`00000000

rcx +0 00000045535FF620 3d020821`3d042108 00000000`3f35ad6b 3d020821`3d042108 00000000`3f35ad6b

rcx+32 00000045535FF640 3d020821`3d042108 00000000`3f35ad6b 3d020821`3d042108 00000000`3f35ad6b

 

*--> Code <--*

00007ff7`66157838 c1ea0348 03c00f28 4cc46041 8bc183e0 ...H...(L.`A....

00007ff7`66157848 0341c1e9 024803c0 0f5cd10f 2844c420 .A...H...\..(D.

00007ff7`66157858 0f59110f 59c10f58 d00f2911 4883c110 .Y..Y..X..).H...

00007ff7`66157868 4983e801 75c2488b 8c24e000 00004833 I...u.H..$....H3

00007ff7`66157878 cce892c3 06004881 c4f00000 005bc3cc ......H......[..

00007ff7`66157888 cccccccc cccccccc 4881ecb8 0000000f ........H.......

 

*--> Stack <--*

00000045`535ff2b0 007c59b8`007ce720 007e1044`00039701 00039701`007db7e3 007db7e3`007e1044 .|..Y|.....D.~...}.....D.~...}.

00000045`535ff2d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000045`535ff2f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000045`535ff310 3ea4a4a5`3ea4a4a5 3ea4a4a5`3ea4a4a5 3f78f8fa`3f78f8fa 3f78f8fa`3f78f8fa ...>...>...>...>..x?..x?..x?..x?

00000045`535ff330 3ee74db5`3ee74db5 3ee74db5`3ee74db5 3f14fb63`3f14fb63 3f14fb63`3f14fb63 .M.>.M.>.M.>.M.>c..?c..?c..?c..?

00000045`535ff350 3f364feb`3f364feb 3f364feb`3f364feb 3f57a472`3f57a472 3f57a472`3f57a472 .O6?.O6?.O6?.O6?r.W?r.W?r.W?r.W?

00000045`535ff370 00000000`00000000 00000000`00000000 3f800000`3f800000 3f800000`3f800000 ...................?...?...?...?

00000045`535ff390 00006247`4d2a7e04 00000000`3e94a529 00000045`535ff4fc 00007ff7`66157750 .~*MGb..)..>......_SE...Pw.f....

00000045`535ff3b0 00000800`00000500 00007ff7`661587d3 00000800`00000500 3b3b4344`00000200 ...........f................DC;;

00000045`535ff3d0 00000045`535ff520 44444d4e`00000200 00000000`00000000 00000000`00000000 ._SE.......NMDD................

00000045`535ff3f0 00000000`00000000 00000000`00000000 3d430c32`3d042108 00000000`3e94a529 .................!.=2.C=)..>....

00000045`535ff410 3d020821`3d042108 00000000`3f35ad6b 00000000`00000000 00007ff7`66156ffc .!.=!..=k.5?.............o.f....

00000045`535ff430 000001f9`115aefd0 00000045`00000008 00000045`535ff8d0 00000045`535ff8d0 ..Z.........E....._SE....._SE...

00000045`535ff450 00000045`535ff520 00000000`00000081 00000045`535ff870 00007ff8`00000000 ._SE...........p._SE...........

00000045`535ff470 00000000`00006c20 00006c20`00006c20 00000000`0000000c 000001f9`197f44c0 l...... l.. l...........D......

00000045`535ff490 00000000`00000000 00000000`00000000 000001f8`f3535444 00000045`535ff840 ................DTS.....@._SE...

00000045`535ff4b0 000001f9`1976f068 00000045`535ff520 00000000`00000000 00000000`00000000 h.v..... ._SE...................

00000045`535ff4d0 3d020821`3d042108 00000000`3f35ad6b 000001f9`19761820 000001f9`19761820 .!.=!..=k.5?.... .v..... .v.....

00000045`535ff4f0 000001f9`197e6c80 00000001`00000000 00000000`00000002 00000000`00000a80 .l~.............................

00000045`535ff510 000000bf`00000040 00db6c3f`00c7fdff 000000f8`00000052 00fffe58`00f76ef6 @...........?l..R........n..X...

00000045`535ff530 00000000`00000000 00000000`00000000 00000000`00000008 000001f8`00000006 ................................

00000045`535ff550 00000000`00001010 00007ff8`00000000 3e990169`3e9a0106 3e893ad3`3e893ad3 ...................>i..>.:.>.:.>

00000045`535ff570 3e990169`3e9a0106 3e893ad3`3e893ad3 3dffd963`3e00c268 3de5783d`3de5783d ...>i..>.:.>.:.>h..>c..==x.==x.=

00000045`535ff590 00000000`00000000 00000000`00000000 3e990169`3e9a0106 3e893ad3`3e893ad3 ...................>i..>.:.>.:.>

00000045`535ff5b0 3e990169`3e9a0106 3e893ad3`3e893ad3 3d4d4b05`3d4c4788 3d2e9f6e`3d7453da ...>i..>.:.>.:.>.GL=.KM=.St=n..=

00000045`535ff5d0 00000000`00000000 00000000`00000000 3e4f9b84`3e50f659 3e3a33b5`3e3a33b5 ................Y.P>..O>.3:>.3:>

00000045`535ff5f0 3e2fa0a0`3e302cba 3e1a8db4`3e1a8db4 3b8ebc40`3b8ba70a 3b4d04d6`3c733ce0 .,0>../>...>...>...;@..;.

00000045`535ff610 00000000`00000000 00000000`00000000 3d020821`3d042108 00000000`3f35ad6b .................!.=!..=k.5?....

00000045`535ff630 3d020821`3d042108 00000000`3f35ad6b 3d020821`3d042108 00000000`3f35ad6b .!.=!..=k.5?.....!.=!..=k.5?....

00000045`535ff650 3d020821`3d042108 00000000`3f35ad6b 00006247`4d2a7884 00000000`00000000 .!.=!..=k.5?.....x*MGb..........

00000045`535ff670 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000045`535ff690 00000000`00006c00 00000000`00000400 00000000`00000400 00000000`00000040 .l......................@.......

 

*--> Error Logs <--*

Failed to create THIRDPARTYSOFTWAREREADME.txt(4)

NULL REWARD TRACK: CC56C2B3-234F-E911-81B6-95103C0D6492

NULL REWARD TRACK: CC56C2B3-234F-E911-81B6-95103C0D6492

Content is referencing a propID that doesn't exist propId='2248714043770673416'

Texture missing mip chain: 0x0f8c78

Model '0x21c3a1': Permutation 'stoweda' not found, auto selecting permutation

Texture missing mip chain: 0x1a1ed9

Texture missing mip chain: 0x1a1edb

Couldn't find projectile effect for skill 'soUQE.mxnTo'

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Model '0x21c3a1': Permutation 'stoweda' not found, auto selecting permutation

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Model '0x21c3a1': Permutation 'stoweda' not found, auto selecting permutation

Model '0x21c3a1': Permutation 'stoweda' not found, auto selecting permutation

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Couldn't find projectile effect for skill 'soUQE.mxnTo'

Texture missing mip chain: 0x19d40c

Texture missing mip chain: 0x19d407

Texture missing mip chain: 0x19d40a

Texture missing mip chain: 0x19d40b

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1b80

Version = 24.21.0013.9907

Description = NVIDIA GeForce GTX 1080

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  • 2 weeks later...

I doubt it's OP's system, game is crashing at the same rate of 5-10mins even for me,

 

I'm getting a similar crash log too:

 

*--> Error Logs <--*

NULL REWARD TRACK: E23785CE-B14E-E511-A22A-78E7D1936EF0

Texture '0x14ae53' dimensions too small

Loading '0x14ae53' texture failed

Texture '0x14ae54' dimensions too small

Loading '0x14ae54' texture failed

 

I'm on a Ryzen 1700X too.

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