Account & Technical Support

4,048 topics in this forum

1. Black screen crashes .... Help!!

   By Alucard.6015, February 27, 2018
   • 1 reply
   • 256 views
   • 
   • Saint.4027
   • June 12, 2018

2. Constant Disconnects from Stories need Help with Pingplotter

   By Lemon.1805, June 12, 2018
   • 3 replies
   • 42 views
   • 
   • SlippyCheeze.5483
   • June 12, 2018

3. Can't log in

   By System, June 21, 2018
   • 2 replies
   • 21 views
   • 
   • maui.3805
   • June 12, 2018

4. Where do we find API keys?

   By Malice.8439, September 18, 2017
   • 4 replies
   • 11k views
   • 
   • Inculpatus cedo.9234
   • June 12, 2018

5. Problem Upgrading To Heart Of Thorns

   By Carroll.3951, June 12, 2018
   • 1 reply
   • 32 views
   • 
   • Inculpatus cedo.9234
   • June 12, 2018

6. Account Banned for 252 Hours?

   By eko.7815, June 6, 2018
   • 10 replies
   • 805 views
   • 
   • Feirlista Xv.1425
   • June 11, 2018

7. Can I use my original upgrade on a new account or do I need to Re-buy it again.

   By TheRonin.6718, June 9, 2018
   • 7 replies
   • 313 views
   • 
   • Feirlista Xv.1425
   • June 11, 2018

8. Constant disconnects over the last 2 weeks

   By timetopat.7921, June 11, 2018
   • 3 replies
   • 60 views
   • 
   • Inculpatus cedo.9234
   • June 11, 2018

9. Unable to login

   By Dr Strange.6418, June 10, 2018
   • 2 replies
   • 142 views
   • 
   • Dr Strange.6418
   • June 11, 2018

10. Latency/Ping/FPS Issues [merged] 1 2 3 4 17

    By QueenOfTheLab.1654, September 29, 2017
    • 412 replies
    • 27.2k views
    • 
    • DemonSeed.3528
    • June 11, 2018

11. I'm getting exception: c0000005 memory error

    By Vineuk.3246, June 9, 2018
    • 9 replies
    • 1.1k views
    • 
    • Inculpatus cedo.9234
    • June 11, 2018

12. Low FPS, high-spec PC.

    By ShrinuiWolf.8137, September 28, 2017
    • 11 replies
    • 2.8k views
    • 
    • IronSpaceFly.7426
    • June 11, 2018

13. So, your EU servers aren't actually located in the EU?

    By Ashantara.8731, June 9, 2018
    • 11 replies
    • 337 views
    • 
    • Healix.5819
    • June 10, 2018

14. Recommendations to update account email when no longer have access to old email?

    By shelms.7819, June 9, 2018
    • 1 reply
    • 142 views
    • 
    • Inculpatus cedo.9234
    • June 10, 2018

15. Disconections 24/7

    By Hugedeal.5426, June 9, 2018
    • 2 replies
    • 64 views
    • 
    • SlippyCheeze.5483
    • June 9, 2018

16. Issues with slow loading times and reinstalling the game

    By Silverstar.7415, June 9, 2018
    • 4 replies
    • 300 views
    • 
    • Silverstar.7415
    • June 9, 2018

17. 1440 144 hz monitor question

    By Ayodhya.6051, June 8, 2018
    • 4 replies
    • 493 views
    • 
    • Steve The Cynic.3217
    • June 9, 2018

18. Discount for acquisition of new expansion

    By Friedemann.3078, June 9, 2018
    • 1 reply
    • 135 views
    • 
    • Inculpatus cedo.9234
    • June 9, 2018

19. How long do serial codes take to arrive?

    By Alexander Dragonfang.1759, June 9, 2018
    • 1 reply
    • 212 views
    • 
    • Inculpatus cedo.9234
    • June 9, 2018

20. Instant Disconnect upon entering a WvW Map Queue

    By Blocki.4931, June 8, 2018
    • 1 reply
    • 26 views
    • 
    • Optimator.3589
    • June 8, 2018

21. Forced password resets

    By malachi.7503, June 7, 2018
    • 7 replies
    • 304 views
    • 
    • Tanek.5983
    • June 8, 2018

22. Mac 64 bit client still has 32 bit components - will become problem

    By GaryREM.4025, June 6, 2018
    • 1 reply
    • 75 views
    • 
    • Burden.9724
    • June 8, 2018

23. Finally a CPU that will be FEROCIOUS enough for Gw2.exe client!!

    By Maze.3825, June 6, 2018
    • 21 replies
    • 494 views
    • 
    • alcopaul.2156
    • June 7, 2018

24. 100% GPU usage

    By animegeek.5328, June 7, 2018
    • 8 replies
    • 287 views
    • 
    • animegeek.5328
    • June 7, 2018

25. Create Team Suggestion

    By Baido.6837, June 7, 2018
    • 0 replies
    • 22 views
    • 
    • Baido.6837
    • June 7, 2018