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Account & Technical Support

Technical support for game and account issues. 

4,048 topics in this forum

  1. I can't equip a jewel into an upgrade slot

    By Nicko.8473,
    • 2 replies
    • 1.4k views

  2. Installer stuck on 26%...

    By Baba Booey.5760,
    • 1 reply
    • 827 views

  3. BLACK LION TRADING CO.

    By wardorf.8629,
    • 8 replies
    • 111 views

  4. random freezing during gameplay and error code 42

    By dragonhead.8643,
    • 0 replies
    • 55 views

  5. After yesterday's PoF download characters can't exit areas, pc freeze using wp and portals (Mac). 1 2

    By Justin Time.7054,
    • 33 replies
    • 713 views

  6. 3 days and no reply from support.

    By Slowly Losing My Mind.5031,
    • 12 replies
    • 365 views

  7. Game Downloading extremely slow

    By PMoneyMobileRobot.4630,
    • 9 replies
    • 2.5k views

  8. Unable to Purchase Gems

    By Sladverr.1386,
    • 15 replies
    • 1.3k views

  9. Cannot buy gems?

    By KitkatEverD.6431,
    • 2 replies
    • 304 views

  10. Patching Error

    By xChris.8904,
    • 7 replies
    • 77 views

  11. Laptop GTX1070 - FPS from 20-60

    By Jay.8347,
    • 5 replies
    • 753 views

  12. [SG] - Latency 280 AVG Redid Path of fire Instance Quest 4 Times due to server drop.

    By Runeangel.5980,
    • 2 replies
    • 17 views

  13. Tranfer GW2 to another PC?

    By Kizare.7950,
    • 2 replies
    • 40 views

  14. [SOLVED] Received tons of Recording Devices from Support

    By Ashantara.8731,
    • 1 reply
    • 96 views

  15. Support reply time

    By Mister Ch.7854,
    • 12 replies
    • 1k views

  16. Buying HoT/PoF for a friend in another country?

    By Kazega.4127,
    • 3 replies
    • 99 views

  17. Downloading client WITHOUT installing?

    By Ulkesh.9356,
    • 2 replies
    • 733 views

  18. Crashed during Mouth of Zhaitan fight in Victory or Death

    By RainPumpkin.7253,
    • 1 reply
    • 83 views

  19. Will playing briefly on another computer trigger Anet's antifraud/anticheat algorithms?

    By monkcrabswamp.9315,
    • 2 replies
    • 74 views

  20. Issue with Gundayo Rune Drop

    By thrudgelmir.1709,
    • 1 reply
    • 81 views

  21. Crackling/popping sounds in GW2 only.

    By Celestial.2914,
    • 8 replies
    • 467 views

  22. 'Gundayo, the Rune of Honesty' won't drop...

    By SNS.8713,
    • 3 replies
    • 786 views

  23. really feeling robbed right now

    By Reap Them.9635,
    • 2 replies
    • 153 views

  24. post-patch constant DC 29/03/2018

    By Sakura.9623,
    • 5 replies
    • 132 views

  25. Issue with gem to gold transfer

    By Geterdone.1582,
    • 1 reply
    • 154 views
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