Account & Technical Support

4,048 topics in this forum

1. Exception: c0000005 Memory at address ffffffff`ffffffff could not be read

   By zeratop.4105, May 15, 2020
   • 4 replies
   • 71 views
   • 
   • Inculpatus cedo.9234
   • May 20, 2020

2. Character "stuck" in HoT Prologue mission

   By DreadRazor.2384, May 19, 2020
   • 8 replies
   • 238 views
   • 
   • DreadRazor.2384
   • May 20, 2020

3. Random DC, High Ping, 10-20 Sec Desync, Unable to login (Playing on NA from Asia)

   By synyster.9708, May 19, 2020
   • 8 replies
   • 123 views
   • 
   • Demonhead.7584
   • May 20, 2020

4. 1080ti low fps

   By PORCO.8364, February 16, 2020
   • 15 replies
   • 373 views
   • 
   • TinkTinkPOOF.9201
   • May 20, 2020

5. FPS, V-Sync, and CPU workload?

   By zanoao.8546, May 18, 2020
   • 5 replies
   • 225 views
   • 
   • Irimescu.4389
   • May 19, 2020

6. Returned from deployment and item missing

   By Alshan.1402, May 19, 2020
   • 4 replies
   • 107 views
   • 
   • Inculpatus cedo.9234
   • May 19, 2020

7. Game download won't finish (stuck at 1 file remaining)

   By astarin.7260, May 19, 2020
   • 2 replies
   • 123 views
   • 
   • astarin.7260
   • May 19, 2020

8. Near a million gold missing!!???

   By Julz.8517, May 16, 2020
   • 10 replies
   • 471 views
   • 
   • kamikharzeeh.8016
   • May 19, 2020

9. GM Fiction restored my account and keep closing my new ticket

   By KermobyboilingXD.4583, May 12, 2020
   • 22 replies
   • 731 views
   • 
   • Inculpatus cedo.9234
   • May 18, 2020

10. Audio Bug/Issue. Causes Audio random "Skipping" during game play

    By Phantoms Shadow.4512, May 18, 2020
    • 2 replies
    • 101 views
    • 
    • Phantoms Shadow.4512
    • May 18, 2020

11. Daily wvw ap gain bugged?

    By dreambro.7230, May 18, 2020
    • 2 replies
    • 41 views
    • 
    • dreambro.7230
    • May 18, 2020

12. EU log-in server down? 1 2 3 4

    By raveparade.7582, May 18, 2020
    • 86 replies
    • 6.2k views
    • 
    • RainyRiver.4513
    • May 18, 2020

13. trades successful, no money at all back for me

    By SunCat.7839, May 11, 2020
    • 8 replies
    • 501 views
    • 
    • SunCat.7839
    • May 18, 2020

14. Purchase of Gems 10 mins before crash => S3 & S4 and Salvager bought, gone, gems also not there

    By Rhox.4108, May 17, 2020
    • 1 reply
    • 61 views
    • 
    • Inculpatus cedo.9234
    • May 17, 2020

15. Curious Creatures Mount Select License

    By autismoxd.9381, May 17, 2020
    • 3 replies
    • 121 views
    • 
    • Inculpatus cedo.9234
    • May 17, 2020

16. Did not get Banners of Amnoon item after Blazing a Trial story step

    By Baine.9650, May 15, 2020
    • 6 replies
    • 135 views
    • 
    • Inculpatus cedo.9234
    • May 17, 2020

17. Server crash ? 1 2 3 4 6

    By Naxos.2503, May 12, 2020
    • 129 replies
    • 9.3k views
    • 
    • Evon Skyfyre.9673
    • May 16, 2020

18. Unresolved Tickets after 3 months

    By Yalora Istairiea.6287, May 14, 2020
    • 2 replies
    • 171 views
    • 
    • Inculpatus cedo.9234
    • May 14, 2020

19. Received replacement items that aren't mine

    By TheLadyOfTheRings.9148, May 14, 2020
    • 4 replies
    • 305 views
    • 
    • Aria Lliane.8693
    • May 14, 2020

20. Merged: Every EU-player that logged in over the weekend should get full compensation

    By Virdo.1540, May 14, 2020
    • 0 replies
    • 248 views
    • 
    • Virdo.1540
    • May 14, 2020

21. Disconnects on map switching and constant crash reports

    By Sigerk.2897, May 13, 2020
    • 7 replies
    • 314 views
    • 
    • Sigerk.2897
    • May 14, 2020

22. Anyone else having an issue logging in? 1 2

    By Chaonaise.4783, May 13, 2020
    • 33 replies
    • 633 views
    • 
    • Ashantara.8731
    • May 14, 2020

23. Merged: No login No Free Curious Creature Mount Select License

    By Kirimaru.3768, May 14, 2020
    • 0 replies
    • 321 views
    • 
    • Kirimaru.3768
    • May 14, 2020

24. Living World episode is not activated

    By Raseru.8695, May 14, 2020
    • 0 replies
    • 11 views
    • 
    • Raseru.8695
    • May 14, 2020

25. NEW ACCOUNT ISSUES - IMPOSSIBLE TO REGISTER AND PLAY

    By Pepsi.3610, May 13, 2020
    • 8 replies
    • 1.6k views
    • 
    • Inculpatus cedo.9234
    • May 13, 2020