Account & Technical Support

4,048 topics in this forum

1. My account was hacked and support does not even answer me 1 2

   By kins.3294, June 1, 2019
   • 28 replies
   • 797 views
   • 
   • Inculpatus cedo.9234
   • June 8, 2019

2. Guild Wars 2 has encountered an error!

   By luciphear.5862, June 6, 2019
   • 1 reply
   • 251 views
   • 
   • luciphear.5862
   • June 6, 2019

3. I did not receive level 80 boost after purchase, no response from Support

   By ccr.5143, June 5, 2019
   • 11 replies
   • 131 views
   • 
   • Linken.6345
   • June 6, 2019

4. MacOS 64-bit - eGPU not used?

   By PsiDog.8109, June 5, 2019
   • 0 replies
   • 56 views
   • 
   • PsiDog.8109
   • June 5, 2019

5. Old Free Account Has No Access to Black Lion Trading Company

   By Farwind.1796, June 2, 2019
   • 6 replies
   • 1.1k views
   • 
   • Inculpatus cedo.9234
   • June 5, 2019

6. Free World Transfers Question

   By XpliciT.5130, June 4, 2019
   • 3 replies
   • 71 views
   • 
   • XpliciT.5130
   • June 5, 2019

7. Dragonfall and rollbacks

   By InvaGir.9158, June 3, 2019
   • 19 replies
   • 201 views
   • 
   • Clyan.1593
   • June 4, 2019

8. Beetle Locked and skyscale locked - No exp

   By goldeffectz.8196, June 1, 2019
   • 5 replies
   • 131 views
   • 
   • Steve The Cynic.3217
   • June 4, 2019

9. wth am i supposed to do about this

   By Cookietvlove.1720, June 4, 2019
   • 1 reply
   • 135 views
   • 
   • Inculpatus cedo.9234
   • June 4, 2019

10. Connection Problem!

    By Ultramex.1506, June 2, 2019
    • 6 replies
    • 151 views
    • 
    • Evangalise.4863
    • June 3, 2019

11. Anet can we use a controller?

    By xikira.3264, June 2, 2019
    • 7 replies
    • 191 views
    • 
    • xikira.3264
    • June 3, 2019

12. PVP queue is not working - please, fix

    By Ashimmu.4219, June 2, 2019
    • 0 replies
    • 31 views
    • 
    • Ashimmu.4219
    • June 2, 2019

13. Sudden DC in the middle of Dragonfall meta, can't log into any of my characters anymore

    By voltaicbore.8012, June 1, 2019
    • 2 replies
    • 61 views
    • 
    • Healix.5819
    • June 1, 2019

14. A disk-I/O error has occurred; Guild Wars 2 will now Terminate.

    By Avraham.8504, May 28, 2019
    • 8 replies
    • 190 views
    • 
    • Ashantara.8731
    • June 1, 2019

15. Is there somewhere where we can see estimated turnaround time on support tickets?

    By Gulbasaur.1865, May 31, 2019
    • 4 replies
    • 85 views
    • 
    • Gulbasaur.1865
    • June 1, 2019

16. Bought game 7 years ago can't find disk

    By BeerJudge.5821, May 31, 2019
    • 4 replies
    • 143 views
    • 
    • Linken.6345
    • June 1, 2019

17. Stuck in match is about to begin

    By kenerd.9083, June 1, 2019
    • 0 replies
    • 22 views
    • 
    • kenerd.9083
    • June 1, 2019

18. Network Error

    By Hamiel.2589, May 18, 2019
    • 12 replies
    • 984 views
    • 
    • Coronit.9432
    • May 31, 2019

19. Random Black Screen

    By Eurantien.4632, May 29, 2019
    • 14 replies
    • 323 views
    • 
    • Eurantien.4632
    • May 31, 2019

20. Frequent Crashes Lately?

    By nexblackheart.3471, May 26, 2019
    • 5 replies
    • 171 views
    • 
    • DexVitalitY.3748
    • May 30, 2019

21. Unable to finish story instance "The Crystal Dragon"

    By Einhander.8120, May 29, 2019
    • 1 reply
    • 41 views
    • 
    • Einhander.8120
    • May 29, 2019

22. Random disconnect

    By Natech.3872, May 29, 2019
    • 0 replies
    • 51 views
    • 
    • Natech.3872
    • May 29, 2019

23. Copy gw2 from SSD to HDD

    By mov.1246, May 29, 2019
    • 4 replies
    • 191 views
    • 
    • Ashantara.8731
    • May 29, 2019

24. New PC underperforming 1 2

    By Malafaia.8903, May 23, 2019
    • 47 replies
    • 1.6k views
    • 
    • KrHome.1920
    • May 29, 2019

25. Expand servers for better ping

    By gulrok.1826, May 28, 2019
    • 2 replies
    • 161 views
    • 
    • Yamazuki.6073
    • May 29, 2019