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Account & Technical Support

Technical support for game and account issues. 

4,048 topics in this forum

  1. Shadow abyss not unlocked

    By TheMaverick.6104,
    • 0 replies
    • 66 views

  2. Why the mistforged is it locked?

    By whoknocks.4935,
    • 0 replies
    • 67 views

  3. Gem Store Issue

    By Craziangel.1754,
    • 4 replies
    • 111 views

  4. Can someone help me interpreting my traceroute/ping plot?

    By Hylgeriak.8250,
    • 4 replies
    • 451 views

  5. Major latency issues

    By Ari.4023,
    • 2 replies
    • 111 views

  6. Living World Season 4 / 3. Long Live the Lich BUGGED

    By oszukistabanned.1605,
    • 9 replies
    • 421 views

  7. Beefy PC but low FPS - engine limitation?

    By Rinoa.8915,
    • 6 replies
    • 951 views

  8. Anyone Else With a New MacBook Pro 13" (2018) That Can Share Their Settings For Best Play/FPS

    By skchurch.3047,
    • 11 replies
    • 4k views

  9. GEFORCE NOW: Official alternative to play on low spec MAC

    By Guaguakate.3029,
    • 3 replies
    • 938 views

  10. Anybody else see this: keystrokes randomly stop working?

    By Daddicus.6128,
    • 8 replies
    • 125 views

  11. Button difficulties

    By The Pingvinator.2017,
    • 1 reply
    • 31 views

  12. Game won't install, it downloads for a minute but then drops to 0kbps for 3 minutes, repeat

    By Anput.4620,
    • 11 replies
    • 83 views

  13. Standard Collection (HoT + PoF) activation key question

    By Nomad Telyan.8034,
    • 1 reply
    • 191 views

  14. Being contacted by GM in game chat.

    By Sir Grzegorz.7518,
    • 10 replies
    • 607 views

  15. Black screen of death?

    By Stalvros.9217,
    • 10 replies
    • 1.5k views

  16. So this is baffling. (Permanent contracts & Black Lion Chest drops)

    By altermaven.7385,
    • 10 replies
    • 324 views

  17. Game crashing constantly.. Send help..

    By Owen.4921,
    • 1 reply
    • 224 views

  18. Can't download the game???

    By Vexica.1284,
    • 1 reply
    • 53 views

  19. anyone else not able to connect to game after last patch today?

    By mysticeyesx.1346,
    • 2 replies
    • 92 views

  20. Game freezing after patch

    By Haywire.3495,
    • 0 replies
    • 54 views

  21. is it possible to restore multiple characters

    By Smores.5240,
    • 4 replies
    • 104 views

  22. Can I turn off the mastery point notifier?

    By Automaton.2751,
    • 5 replies
    • 279 views

  23. How to use bold italic in Markdown?

    By AllNightPlayer.1286,
    • 4 replies
    • 14 views

  24. Rx 570 users (or similar)

    By shoegaze.3482,
    • 1 reply
    • 168 views

  25. connection error(s) detected. retrying...

    By Kirito.8610,
    • 0 replies
    • 52 views
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