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Account & Technical Support

Technical support for game and account issues. 

4,048 topics in this forum

  1. Can't Add my DLC Help

    By Timeej.7549,
    • 1 reply
    • 364 views

  2. How do I add DLC codes?

    By Jinko.4891,
    • 9 replies
    • 98 views

  3. Unable to reply to support emails

    By Rasimir.6239,
    • 4 replies
    • 55 views

  4. Playing on a 2009 MacBook pro

    By gandalf.4385,
    • 2 replies
    • 72 views

  5. Problems Purchasing Gems - June 2018 - current 1 2

    By System,
    • 26 replies
    • 143 views

  6. Accidentally Overbought Mount Adoption Licenses (Resolved)

    By Ouija.1684,
    • 2 replies
    • 167 views

  7. Starting Game from game client leads to black screen and crashes.

    By RarKru.5267,
    • 2 replies
    • 78 views

  8. Sharing my solution for the LONG time to maximizing back GW2 from minimized state

    By HeavyFerrum.5408,
    • 0 replies
    • 35 views

  9. Bought the Path of fire Ultimate expansion but didn't get the gems

    By Anyandrell.6238,
    • 3 replies
    • 458 views

  10. Trusted Computer: Where do I see it?

    By Dreamy Lu.3865,
    • 2 replies
    • 122 views

  11. After uptade 13.11.2018 - error 7:11:3:191:101

    By Kapyst.7359,
    • 5 replies
    • 125 views

  12. Refund on over 30 days

    By George.9745,
    • 4 replies
    • 142 views

  13. Game spams error 42 message text since Monday Nov 26, code 10:1002:3:1517:101

    By Calder.5402,
    • 3 replies
    • 66 views

  14. Can i and if yes where i can use multiaccounts?

    By Morozzko.2136,
    • 24 replies
    • 387 views

  15. Account Recovery

    By Synyster.4702,
    • 2 replies
    • 118 views

  16. Date of last newsletter/GDPR

    By ekkue.3754,
    • 5 replies
    • 48 views

  17. patch just broke game

    By sanctum.5437,
    • 4 replies
    • 203 views

  18. Constant crashes after 26.11.2018 patch

    By Crusader.7460,
    • 1 reply
    • 109 views

  19. Is it the game or my PC ?

    By Zoxs.8752,
    • 7 replies
    • 258 views

  20. dwaynas dous missing

    By dylanirwin.6249,
    • 1 reply
    • 44 views

  21. Belgium - Black Lion future plans & vision

    By Morridir.3962,
    • 5 replies
    • 153 views

  22. update 13-11 disconnect after disconnect 1 2

    By innocens.1582,
    • 27 replies
    • 831 views

  23. Ban and gold confiscated for being RMT trolled ... 1 2

    By Sapinzeus.1932,
    • 46 replies
    • 2k views

  24. Why so much lag?

    By knives.6345,
    • 0 replies
    • 62 views

  25. WvW crash?

    By trueanimus.4085,
    • 0 replies
    • 52 views
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