StormGust.2934 Posted May 22, 2020 Share Posted May 22, 2020 i have submitted a ticket (7755706) regarding having issues with logging in since Tuesday and i still did not receive any reply or help with my ticket . i cannot log into my account since the server shut down on EU and i have missed so many stuffs and dailies since that day , please help me with my ticket !!!!! Link to comment Share on other sites More sharing options...
NDK.1702 Posted May 23, 2020 Share Posted May 23, 2020 Going through the same thing with my Girlfriends account. PLEASE ArenaNet.... Ticket #7757396 Link to comment Share on other sites More sharing options...
StormGust.2934 Posted May 24, 2020 Author Share Posted May 24, 2020 C'mon where is the support team ? Link to comment Share on other sites More sharing options...
Linken.6345 Posted May 24, 2020 Share Posted May 24, 2020 > @"StormGust.2934" said: > C'mon where is the support team ? Swamped atm but working 7 days a week. Link to comment Share on other sites More sharing options...
NDK.1702 Posted May 24, 2020 Share Posted May 24, 2020 It's a joke tbh. They should be able to knock these out quick. All the information has been provided to them. Turning off authentication takes someone about 20 secs, I can't imagine it would take devs any longer with all the info provided. It makes people not want to come back to the game which isn't good since they have another expansion on the way. Link to comment Share on other sites More sharing options...
Linken.6345 Posted May 25, 2020 Share Posted May 25, 2020 > @"NDK.1702" said: > It's a joke tbh. They should be able to knock these out quick. All the information has been provided to them. Turning off authentication takes someone about 20 secs, I can't imagine it would take devs any longer with all the info provided. It makes people not want to come back to the game which isn't good since they have another expansion on the way. Yea and after they get through the 1-3 thousands or more of tickets before yours, Im sure it will go quick its not like they take tickets out of order. Link to comment Share on other sites More sharing options...
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