The game client is unable to gain access to the log-in server at this time. Error Code: 42

[Sigex.7248]

Today, I downloaded GW2 client on Linux using _Lutris_. I usually managed to connect after a few tries, but later I got a crash in game and was unable to pass the login screen having this error:

_"The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com."_

 

Build: 109642

Error Code: 42:0:9001:4457

 

I tried:

* Disabling firewall

* Rebooting PC

* Rebooting Router

* Connecting to Ethernet

* Connect using mobile network

 

I checked connection using:

 

_sudo lsof -i -P -n_

 

and it seems that connection is established successfully

 

GW2-64.ex 16549 mi 178u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)

wineserve 16551 mi 606u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)

 

I ran out of ideas, so I appreciate any help I can get

 

Cheers

 

 

 

[ArmoredVehicle.2849]

> @"Sigex.7248" said:

> Today, I downloaded GW2 client on Linux using _Lutris_. I usually managed to connect after a few tries, but later I got a crash in game and was unable to pass the login screen having this error:

> _"The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com."_

>

> Build: 109642

> Error Code: 42:0:9001:4457

>

> I tried:

> * Disabling firewall

> * Rebooting PC

> * Rebooting Router

> * Connecting to Ethernet

> * Connect using mobile network

>

> I checked connection using:

>

> _sudo lsof -i -P -n_

>

> and it seems that connection is established successfully

>

> GW2-64.ex 16549 mi 178u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)

> wineserve 16551 mi 606u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)

>

> I ran out of ideas, so I appreciate any help I can get

>

> Cheers

>

>

>

 

Hi, this issue is occurring in Linux due to a regression in modern Wine versions. Using an older version (such as 5.7) resolves the issue. You can find more info here: https://en-forum.guildwars2.com/discussion/31192/playing-guild-wars-2-on-linux-performance-optimizations-and-more/p21

 

Also, on the same thread, I'm providing a package for GW2 on Linux which has most optimizations out of the box and is compatible with many distros. It's also portable, won't touch your personal files and doesn't require root access (sudo) either.

 

 

[Sigex.7248]

@"ArmoredVehicle.2849" Thanks, I'll look into it and let you know

[Sigex.7248]

Thanks again, it worked.

 

As you said, selecting older wine version 5.7-11 fixed the issue.

 

For other experiencing this, I was able to change wine version inside Lutris installed under wine section on side menu. (Manjaro xfce distro)