JacobsHell.6251 Posted November 22, 2017 Share Posted November 22, 2017 Arena net do you even read the damn crash reports? I have to agree with some folks when they say the game is poorly optimized especially when it comes to memory management. Although a list of recent crashes has nothing to do with that. Most have something to do with game not properly loading files or the files don't get created. here is a example of a recent crash report. > Crash <--* OOM: Heap, bytes=28195788, App: Gw2.exe Pid: 9364 Cmdline: BaseAddr: 00D50000 ProgramId: 101 Build: 84023 When: 2017-11-10T03:37:16Z 2017-11-09T21:37:16-06:00 Uptime: 0 days 2:30:21 Flags: 0 *--> System <--* Name: DESKTOP-RQ46N33 IpAddr: 192.168.1.101 Processors: 4 [AuthenticAMD:15:5:3] OSVersion: Windows 10.0 (32 bit) *--> System Memory <--* Physical: 1045MB/ 3327MB 31% Paged: 1230MB/ 4701MB 26% Virtual: 490MB/ 2047MB 23% Load: 68% CommitTotal: 3471MB CommitLimit: 4701MB CommitPeak: 4743MB SystemCache: 540MB HandleCount: 50852 ProcessCount: 78 ThreadCount: 1524 *--> Process Memory <--* Private: 937MB WorkingSet: 675MB PeakWorkingSet: 1386MB PageFaults: 4388488 *--> Memory Category Usage (Inclusive) <--* [Category] [size(MB)] [Count] Root 534.99 429490 Programmer Data 366.92 210069 Game 175.30 133285 VRAM 174.93 12865 Content 131.21 48983 Art Assets 90.12 1633 Engine 85.93 62252 Collections 77.38 4662 Dictionary 76.26 1373 Uncategorized 71.54 216961 VRAM - Gr Postproc 67.13 18 Gr 62.58 52495 Character Models 62.46 426 Gr Umbra 43.49 1868 Composite Models 38.57 156 Composite Tex Pool 38.14 148 Composite Tex 38.14 148 VRAM - UI Textures 36.70 834 Text 35.16 5466 VRAM - DirectX Geo Buffers 30.56 1520 Anim Import Packfile 25.93 98 Anim Import Models 25.93 98 Character Packfile 23.88 30 Audio 15.78 1041 *--> Memory Category Usage (Exclusive) <--* [Category] [size(MB)] [Count] Content 131.21 48983 Dictionary 76.26 1373 Uncategorized 71.54 216961 VRAM - Gr Postproc 67.13 18 Gr Umbra 43.49 1868 Composite Tex Pool 38.14 148 VRAM - UI Textures 36.70 834 Text 35.16 5466 VRAM - DirectX Geo Buffers 30.56 1520 Anim Import Packfile 25.93 98 Character Packfile 23.88 30 Archive 13.65 38 VRAM - DDI Shader 13.18 10222 Audio FMOD 8.12 443 Audio 7.67 598 Gr Model 7.49 21612 Map Zone 7.10 4357 Collide Havok 6.41 827 Frame 4.82 103 Game Animation 4.82 49315 Gr Cloud 4.78 7545 VRAM - Character Geo 4.44 26 Debugging 4.00 2 VRAM - Prop Geo 3.97 29 *--> DllList <--* C:\Guild Wars 2\Gw2.exe C:\WINDOWS\SYSTEM32\ntdll.dll C:\WINDOWS\System32\KERNEL32.DLL C:\WINDOWS\System32\KERNELBASE.dll C:\WINDOWS\SYSTEM32\apphelp.dll C:\WINDOWS\System32\USER32.dll C:\WINDOWS\System32\win32u.dll C:\WINDOWS\System32\GDI32.dll C:\WINDOWS\System32\gdi32full.dll C:\WINDOWS\System32\msvcp_win.dll C:\WINDOWS\System32\ucrtbase.dll C:\WINDOWS\System32\ADVAPI32.dll C:\WINDOWS\System32\msvcrt.dll C:\WINDOWS\System32\sechost.dll C:\WINDOWS\System32\RPCRT4.dll C:\WINDOWS\System32\WS2_32.dll C:\WINDOWS\System32\WINTRUST.dll C:\WINDOWS\System32\MSASN1.dll C:\WINDOWS\System32\CRYPT32.dll C:\WINDOWS\System32\ole32.dll C:\WINDOWS\SYSTEM32\VERSION.dll C:\WINDOWS\SYSTEM32\WTSAPI32.dll C:\WINDOWS\SYSTEM32\WINMM.dll C:\WINDOWS\System32\combase.dll C:\WINDOWS\System32\bcryptPrimitives.dll C:\WINDOWS\System32\OLEAUT32.dll C:\WINDOWS\System32\SHELL32.dll C:\WINDOWS\System32\cfgmgr32.dll C:\WINDOWS\SYSTEM32\WINMMBASE.dll C:\WINDOWS\System32\shcore.dll C:\WINDOWS\System32\windows.storage.dll C:\WINDOWS\System32\shlwapi.dll C:\WINDOWS\System32\kernel.appcore.dll C:\WINDOWS\System32\powrprof.dll C:\WINDOWS\System32\profapi.dll C:\WINDOWS\SYSTEM32\MSACM32.dll C:\WINDOWS\System32\PSAPI.DLL C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_55bc94a37c2a2854\COMCTL32.dll C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.608_none_9e9d5d4256d15def\gdiplus.dll C:\WINDOWS\SYSTEM32\USP10.dll C:\WINDOWS\SYSTEM32\MSIMG32.dll C:\WINDOWS\SYSTEM32\Secur32.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL C:\WINDOWS\SYSTEM32\SSPICLI.DLL C:\WINDOWS\System32\IMM32.DLL C:\WINDOWS\SYSTEM32\dbghelp.dll C:\WINDOWS\system32\uxtheme.dll C:\WINDOWS\System32\clbcatq.dll C:\WINDOWS\SYSTEM32\ntmarta.dll C:\WINDOWS\System32\MSCTF.dll C:\WINDOWS\system32\dwmapi.dll C:\WINDOWS\system32\napinsp.dll C:\WINDOWS\system32\pnrpnsp.dll C:\WINDOWS\system32\NLAapi.dll C:\WINDOWS\System32\winrnr.dll C:\WINDOWS\System32\mswsock.dll C:\WINDOWS\SYSTEM32\DNSAPI.dll C:\WINDOWS\System32\NSI.dll C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL C:\WINDOWS\system32\wlidnsp.dll C:\WINDOWS\System32\fwpuclnt.dll C:\WINDOWS\SYSTEM32\bcrypt.dll C:\Windows\System32\rasadhlp.dll C:\WINDOWS\System32\TextInputFramework.dll C:\WINDOWS\System32\CoreUIComponents.dll C:\WINDOWS\System32\CoreMessaging.dll C:\WINDOWS\SYSTEM32\wintypes.dll C:\WINDOWS\SYSTEM32\usermgrcli.dll C:\WINDOWS\SYSTEM32\WindowsCodecs.dll C:\Guild Wars 2\bin\CoherentUI.dll C:\WINDOWS\SYSTEM32\d3d9.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll C:\WINDOWS\system32\rsaenh.dll C:\WINDOWS\System32\imagehlp.dll C:\WINDOWS\SYSTEM32\gpapi.dll C:\Windows\System32\cryptnet.dll C:\WINDOWS\SYSTEM32\WINNSI.DLL C:\WINDOWS\SYSTEM32\DPAPI.dll C:\WINDOWS\SYSTEM32\aticfx32.dll C:\WINDOWS\SYSTEM32\atiu9pag.dll C:\WINDOWS\SYSTEM32\atiumdag.dll C:\WINDOWS\SYSTEM32\atiumdva.dll C:\Users\trans\AppData\Local\Temp\D460E7C2-48D4-4574-B11F-85B926645317\amd_ags_x86.dll C:\WINDOWS\SYSTEM32\atiadlxx.dll C:\WINDOWS\System32\SETUPAPI.dll C:\WINDOWS\SYSTEM32\PROPSYS.dll C:\WINDOWS\SYSTEM32\USERENV.dll C:\WINDOWS\SYSTEM32\DEVOBJ.dll C:\WINDOWS\system32\winbrand.dll C:\WINDOWS\SYSTEM32\dsound.dll C:\WINDOWS\SYSTEM32\WINSTA.dll C:\WINDOWS\System32\MMDevApi.dll C:\WINDOWS\SYSTEM32\wdmaud.drv C:\WINDOWS\SYSTEM32\ksuser.dll C:\WINDOWS\SYSTEM32\AVRT.dll C:\WINDOWS\SYSTEM32\AUDIOSES.DLL C:\WINDOWS\SYSTEM32\msacm32.drv C:\WINDOWS\SYSTEM32\midimap.dll C:\WINDOWS\SYSTEM32\mscms.dll C:\WINDOWS\SYSTEM32\icm32.dll [DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 10.0.15063.447 (64/32-bit compatible)] *--> ClientContextThreadProc Thread 0x31cc <--* *--> Trace <--* Pc:00e6741d Fr:075afb0c Rt:011dc37a Arg:00000000 00000000 00000000 00000000 Pc:011dc37a Fr:075afba0 Rt:011dbaca Arg:01ae3bcc 04876110 04876110 075afbcc Pc:011dbaca Fr:075afbb4 Rt:011d67e4 Arg:00000010 00000010 00000010 04875030 Pc:011d67e4 Fr:075afbcc Rt:011d8209 Arg:00000010 075afc58 15a06eb8 04875074 Pc:011d8209 Fr:075afbfc Rt:011daebf Arg:3c7b4c3a 00ffacf7 04875030 04875480 Pc:011daebf Fr:075afca4 Rt:00ff8efb Arg:04875030 00000002 00000002 00000010 Pc:00ff8efb Fr:075afd04 Rt:00ffa382 Arg:33ea9e3b 01d359d5 5e377301 048f92a0 Pc:00ffa382 Fr:075afd44 Rt:00ffa45e Arg:048f92a0 00e68af0 00ff8876 00e68b50 Pc:00ffa45e Fr:075afd68 Rt:00fbbce4 Arg:048f92a0 5e3773e1 00fbbc8d 00fbbc8d Pc:00fbbce4 Fr:075afda4 Rt:75439ba4 Arg:04375cc8 75439b80 29558261 075afe00 Pc:75439ba4 Fr:075afdb8 Rt:775aac9b Arg:04375cc8 2b7a64f3 00000000 00000000 Pc:775aac9b Fr:075afe00 Rt:775aac6f Arg:ffffffff 775e62dd 00000000 00000000 Pc:775aac6f Fr:075afe10 Rt:00000000 Arg:00fbbc8d 04375cc8 00000000 00000000 *--> Thread registers <--* eax=075af678 ebx=075afac8 ecx=00000000 edx=075afac8 esi=75447700 edi=00000000 eip=00e6741d esp=075afaa8 ebp=075afb0c cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 eax-32 075AF658 00996fe8 075af6a8 fffffd34 000002e4 eax-16 075AF668 fffffd34 000002cc 00000018 00000000 eax +0 075AF678 80000003 00000000 00000000 745c2922 eax+16 075AF688 00000000 02000002 00000000 f608fe00 eax+32 075AF698 02f58150 77d66000 0000077f 000063f6 eax+48 075AF6A8 02f58150 02f50000 60799978 ab00a00b ebx-32 075AFAA8 00e67422 01e458a8 00000000 00000000 ebx-16 075AFAB8 048768b0 3064e990 00000000 00000003 ebx +0 075AFAC8 70616548 7962202c 3d736574 39313832 ebx+16 075AFAD8 38383735 0016dd00 0016ddd2 075afb0c ebx+32 075AFAE8 00f67745 00000000 075afba8 075afb08 ebx+48 075AFAF8 048768b4 075afba8 00000000 00000000 edx-32 075AFAA8 00e67422 01e458a8 00000000 00000000 edx-16 075AFAB8 048768b0 3064e990 00000000 00000003 edx +0 075AFAC8 70616548 7962202c 3d736574 39313832 edx+16 075AFAD8 38383735 0016dd00 0016ddd2 075afb0c edx+32 075AFAE8 00f67745 00000000 075afba8 075afb08 edx+48 075AFAF8 048768b4 075afba8 00000000 00000000 esi-32 754476E0 cccccccc cccccccc cccccccc cccccccc esi-16 754476F0 593825ff cccc754a cccccccc cccccccc esi +0 75447700 533c25ff cccc754a cccccccc cccccccc esi+16 75447710 8b55ff8b 25ff5dec 754a50a8 cccccccc esi+32 75447720 cccccccc cccccccc cccccccc cccccccc esi+48 75447730 f868086a e8754958 00005cdc 00fc6583 *--> Code <--* 00E673FD 6a4050e8 8b35ffff 83c4108d 55bc85f6 j@P..5......U... 00E6740D 8d4b05b8 a858e401 0f45c653 ff751450 .K...X...E.S.u.P 00E6741D e8ae8c00 008bcbff 1574d43f 028b7518 .........t.?..u. 00E6742D 8b4db866 89700188 0883feff 74083b35 .M.f.p......t.;5 00E6743D 88d83f02 72146888 050000ba 0058e401 ..?.r.h......X.. 00E6744D b9bc58e4 01e8498b 00008b0c b588d43f ..X...I........? *--> Stack <--* 075AFAA8 00e67422 01e458a8 00000000 00000000 "t...X.......... 075AFAB8 048768b0 3064e990 00000000 00000003 .h....d0........ 075AFAC8 70616548 7962202c 3d736574 39313832 Heap, bytes=2819 075AFAD8 38383735 0016dd00 0016ddd2 075afb0c 5788..........Z. 075AFAE8 00f67745 00000000 075afba8 075afb08 Ew........Z...Z. 075AFAF8 048768b4 075afba8 00000000 00000000 .h....Z......... 075AFB08 5e377549 075afba0 011dc37a 00000000 Iu7^..Z.z....... 075AFB18 00000000 00000000 00000000 0000003a ............:... 075AFB28 00000001 00000010 00000010 048768b0 .............h.. 075AFB38 048768b4 3f800000 00000000 00000000 .h.....?........ 075AFB48 00000000 00000000 3f800000 00000000 ...........?.... 075AFB58 00000000 00000000 00000000 3f800000 ...............? 075AFB68 00000000 2b61e9c0 00000001 3064e990 ......a+......d0 075AFB78 00000001 00000001 00000004 00e689b9 ................ 075AFB88 000005f8 00ea4930 0cdc3d00 673d5bf0 ....0I...=...[=g 075AFB98 3064e990 00000000 075afbb4 011dbaca ..d0......Z..... 075AFBA8 01ae3bcc 04876110 04876110 075afbcc .;...a...a....Z. 075AFBB8 011d67e4 00000010 00000010 00000010 .g.............. 075AFBC8 04875030 075afbfc 011d8209 00000010 0P....Z......... 075AFBD8 075afc58 15a06eb8 04875074 3c83126f X.Z..n..tP..o..< 075AFBE8 3c7b4c3a 3c7b4c3a 3c7b4c3a 3c83126f :L{<:L{<:L{ 075AFBF8 3c83126f 075afca4 011daebf 3c7b4c3a o..<..Z.....:L{< 075AFC08 00ffacf7 04875030 04875480 00000001 ....0P...T...... 075AFC18 00000002 00000002 00000010 075afc38 ............8.Z. 075AFC28 075afc44 04875480 00000002 15a06ec8 D.Z..T.......n.. 075AFC38 00000000 075afcf0 0000000c 00000000 ......Z......... 075AFC48 04875074 00000001 04875030 4770ccea tP......0P....pG 075AFC58 15a06ec4 0487506d 00000000 075afc64 .n..mP......d.Z. 075AFC68 075afc65 00000001 04875380 0487536d e.Z......S..mS.. 075AFC78 04875478 00000000 04875030 00ff9374 xT......0P..t... 075AFC88 04875030 04875478 00000000 00000000 0P..xT.......... 075AFC98 00000000 00000000 5e3772e1 075afd04 .........r7^..Z. 075AFCA8 00ff8efb 04875030 00000002 00000002 ....0P.......... 075AFCB8 00000010 075afcf0 04875480 04375cc8 ......Z..T...\7. 075AFCC8 048f92a0 4770ccea b70a3d54 00000f9b ......pGT=...... 075AFCD8 0000000a 00000000 075afcf8 745ba747 ..........Z.G.[t 075AFCE8 754a489c 048f92a0 33ea9e3b 01d359d5 .HJu....;..3.Y.. 075AFCF8 4770ccea 00000010 5e377341 075afd44 ..pG....As7^D.Z. 075AFD08 00ffa382 33ea9e3b 01d359d5 5e377301 ....;..3.Y...s7^ 075AFD18 048f92a0 4770ccea 04375cc8 75447c90 ......pG.\7..|Du 075AFD28 04375cc8 075afd14 048f92a0 075afd94 .\7...Z.......Z. 075AFD38 00fb0b90 5b4a48cd 00000000 075afd68 .....HJ[....h.Z. 075AFD48 00ffa45e 048f92a0 00e68af0 00ff8876 ^...........v... 075AFD58 00e68b50 04375cc8 00e68af0 00000000 P....\7......... 075AFD68 075afda4 00fbbce4 048f92a0 5e3773e1 ..Z..........s7^ 075AFD78 00fbbc8d 00fbbc8d 04375cc8 00000000 .........\7..... 075AFD88 5e3773e1 075afd74 00000000 075afdf0 .s7^t.Z.......Z. 075AFD98 00fb0b90 5b4a4ebd 00000000 075afdb8 .....NJ[......Z. 075AFDA8 75439ba4 04375cc8 75439b80 29558261 ..Cu.\7...Cua.U) 075AFDB8 075afe00 775aac9b 04375cc8 2b7a64f3 ..Z...Zw.\7..dz+ 075AFDC8 00000000 00000000 04375cc8 00000000 .........\7..... 075AFDD8 00000000 00000000 00000000 2b7a64f3 .............dz+ 075AFDE8 075afdc4 00000000 075afe08 775da0c0 ..Z.......Z...]w 075AFDF8 5b448c5b 00000000 075afe10 775aac6f [.D[......Z.o.Zw 075AFE08 ffffffff 775e62dd 00000000 00000000 .....b^w........ 075AFE18 00fbbc8d 04375cc8 00000000 00000000 .....\7......... 075AFE28 00000000 00000000 00000000 00000000 ................ 075AFE38 00000000 00000000 00000000 00000000 ................ 075AFE48 00000000 00000000 00000000 00000000 ................ 075AFE58 00000000 00000000 00000000 00000000 ................ 075AFE68 00000000 00000000 00000000 00000000 ................ 075AFE78 00000000 00000000 00000000 00000000 ................ 075AFE88 00000000 00000000 00000000 00000000 ................ 075AFE98 00000000 00000000 00000000 00000000 ................ *--> Error Logs <--* '0x08223a': Failed to resolve AimIK bone indices. Model '0x082240': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x082240': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082240': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. *--> DirectX Device Info <--* VendorId = 0x1002 DeviceId = 0x68f9 Version = 8.17.0010.1404 Description = AMD Radeon HD 5450 Compat = 0x00000000 VidMem = 2423 MB Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 22, 2017 Share Posted November 22, 2017 You seem to be using the 32-bit client, which will crash because it runs Out Of Memory. This is a limitation of using a 32-bit OS. Upgrade to 64-bit, and you should see less crashes of this type. Good luck. Link to comment Share on other sites More sharing options...
JacobsHell.6251 Posted November 24, 2017 Author Share Posted November 24, 2017 I thought this issue was fixed? Link to comment Share on other sites More sharing options...
Leamas.5803 Posted November 24, 2017 Share Posted November 24, 2017 > @JacobsHell.6251 said: > Arena net do you even read the kitten crash reports? > I have to agree with some folks when they say the game is poorly optimized especially when it comes to memory management. > Although a list of recent crashes has nothing to do with that. Most have something to do with game not properly loading files or the files don't get created. I agree. In the 5 years I've been playing it, GW2 has always had optimization issues, and there have always been people who have crashing issues. The issues just never seem to get resolved. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 25, 2017 Share Posted November 25, 2017 > @JacobsHell.6251 said: > I thought this issue was fixed? > Sure, with the 64-bit client. You need a 64-bit OS to use it, though. Perhaps, you can upgrade your Windows to 64-bit at no cost. You could with previous versions. Be aware: a 32-bit Windows OS limits the amount of memory that can be used, no matter how much you place in your computer. 32-bit OS is limited to about 3.5GB of memory; this is why you crash often with OOM (Out of Memory) errors. Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 25, 2017 Share Posted November 25, 2017 > @JacobsHell.6251 said: > I thought this issue was fixed? You don't meet the minimum requirements, which is 64-bit as of PoF. You're also not utilizing the full potential of your hardware due to being limited by a 32-bit OS. You can upgrade for free by downloading the 64-bit version of Windows 10 and re-installing Windows. https://www.microsoft.com/en-us/software-download/windows10 Link to comment Share on other sites More sharing options...
abomally.2694 Posted November 26, 2017 Share Posted November 26, 2017 Don't know if this is legit or not, but you should **never** have anything running from your Temp folder: C:\Users\trans\AppData\Local\Temp\D460E7C2-48D4-4574-B11F-85B926645317\amd_ags_x86.dll Other than that - you're running out of memory because you're using a 32-bit OS. You'll need to lower your graphics settings or (the better option) switch to a 64-bit operating system. Link to comment Share on other sites More sharing options...
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