42:1000:7006:1232 Can't login to client

[Pazza.4302]

I can't claim to know the true root of the technical issues, but if it is on ArenaNet's end - I'm surprised they hadn't fixed this issue within hours, let alone _days_. Waiting on a fix, would like an announcement or some feedback from AN at the very least. I don't believe workarounds should be necessary.

[riarawinter.7689]

Error code: 42:1000:7006:1232

Build: 86400

ISP: Talk Talk

Location: UK

 

Over 24h of not being able to log in now.

[redeadtakedown.6734]

Is it still not working for everyone ?

[jon necro.3146]

I tried ghostsurf free 6 and it allowed me to connect to game as i have tried changing dns servers etc which did not work for me ,

My Location uk north west , IP Provider talktalk , I have been unable able to connect for 2 days but for me like i said ghost surf 6 free worked fine :)

as of today hope this help folk. plus my error code was Error code: 42:1000:7006:1232

Build: 86400

[astra neverwinter.3980]

yaaay! Back in thx to Silver. Very easy to do and worked a treat thx again!

[Kururu.8140]

So is there going to be any updates or what? It's been way over 24 hours and I still can't log in.

[Volgrim.9753]

Another day, another day without any solutions, I'm not gonna switch off my security options for a problem that is not a fault of virginmedia....

Unable to loggin from Belfast, on Northern Ireland, Virginmedia

[Zamfir.8462]

> @"William.6710" said:

> i am with Virgin Media and this works for me

>

> Go into internet settings

> Change adapter settings

> right click and select properties on your internet connection

> Double click Internet Protocol Version IPv4 (TCP/IPv4)

> Switch from Obtain DNS server address automatically to Use the following DNS server address

> Type in the first box 8.8.8.8

> Type in the second box 8.8.4.4

> either validate or not (myself for example I did not validate and it worked as soon as i reloaded the launcher)

> Relaunch the launcher and I was able to log in.

>

> I am on windows 10

 

This worked for me.

[Zamfir.8462]

There's a screenshot here:

https://en-forum.guildwars2.com/discussion/30050/potential-fix-for-the-log-in-server-issue/p1?new=1

[Solaryt.2049]

Same for me, been unable to log in since yesterday.

 

United Kingdom through Virgin Media, the DNS work around hasn't worked.

 

Error code: 42:1000:7006:1232

Build: 86400

[Donutdude.9582]

> @"Solaryt.2049" said:

> Same for me, been unable to log in since yesterday.

>

> United Kingdom through Virgin Media, the DNS work around hasn't worked.

>

> Error code: 42:1000:7006:1232

> Build: 86400

 

Have you attempted to restart your network adapter after inputting the new DNS settings? Disabling & renabling it would suffice.

[Necron.2735]

Seems other ISPs are having the same issue....

[Necron.2735]

This is what my diagnostic showed....

 

ArenaNet diagnostic utility [86400]

 

Windows version: 6.2

Build 9200

 

 

Section completed in 0.00 seconds

 

 

==============================================================================

= Gathering adapter settings

==============================================================================

*--> ipconfig /all <--*

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : Christian2

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : lan

 

Ethernet adapter Ethernet:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® Ethernet Connection I217-V

Physical Address. . . . . . . . . : 30-5A-3A-77-7B-7A

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Local Area Connection* 4:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2

Physical Address. . . . . . . . . : 4E-BB-58-F8-88-6B

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wi-Fi:

 

Connection-specific DNS Suffix . : lan

Description . . . . . . . . . . . : Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC

Physical Address. . . . . . . . . : 4C-BB-58-F8-88-6B

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : fd8c:ebc6:4429:7700:31a9:94f1:da3e:c3ff(Preferred)

Temporary IPv6 Address. . . . . . : fd8c:ebc6:4429:7700:944b:6bb0:3636:4d69(Preferred)

Link-local IPv6 Address . . . . . : fe80::31a9:94f1:da3e:c3ff%13(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : 24 February 2018 09:07:13

Lease Expires . . . . . . . . . . : 25 February 2018 18:15:52

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DHCPv6 IAID . . . . . . . . . . . : 88914776

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-A0-0E-53-30-5A-3A-77-7B-7A

DNS Servers . . . . . . . . . . . : fe80::1%13

82.163.142.7

95.211.158.134

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:306f:2601:fd9a:724d(Preferred)

Link-local IPv6 Address . . . . . : fe80::306f:2601:fd9a:724d%18(Preferred)

Default Gateway . . . . . . . . . :

DHCPv6 IAID . . . . . . . . . . . : 503316480

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-A0-0E-53-30-5A-3A-77-7B-7A

NetBIOS over Tcpip. . . . . . . . : Disabled

Section completed in 0.06 seconds

 

 

==============================================================================

= Detecting network connections

==============================================================================

*--> netstat -n <--*

 

Active Connections

 

Proto Local Address Foreign Address State

TCP 127.0.0.1:5080 127.0.0.1:49802 ESTABLISHED

TCP 127.0.0.1:49802 127.0.0.1:5080 ESTABLISHED

TCP 192.168.1.5:50401 40.77.229.29:443 ESTABLISHED

TCP 192.168.1.5:50742 23.43.33.68:443 ESTABLISHED

TCP 192.168.1.5:50743 23.43.33.68:443 ESTABLISHED

TCP 192.168.1.5:50744 23.43.33.68:443 ESTABLISHED

TCP 192.168.1.5:51653 77.234.45.65:80 ESTABLISHED

TCP 192.168.1.5:51912 52.178.209.52:443 ESTABLISHED

TCP 192.168.1.5:52137 23.43.34.107:443 CLOSE_WAIT

TCP 192.168.1.5:52329 209.85.202.94:443 TIME_WAIT

TCP 192.168.1.5:52330 209.85.202.94:443 TIME_WAIT

TCP 192.168.1.5:52335 52.43.62.69:443 TIME_WAIT

TCP 192.168.1.5:52336 216.58.206.46:443 TIME_WAIT

TCP 192.168.1.5:52369 83.142.224.117:443 ESTABLISHED

TCP 192.168.1.5:52384 184.106.45.42:443 TIME_WAIT****

[Bloodycrisis.7256]

Any update from Anet would be very much appreciated by us. It has been a full day since you asked us to submit tickets with information. You would expect some progress on such a big issue, or at least reassuring us that you are actually working on this.

[BrotherBelial.3094]

it's the weekend, don't expect much.

[Necron.2735]

I'll play Final Fantasy 14 then for the weekend xD sorry Anet!

[Randulf.7614]

> @"Necron.2735" said:

> I'll play Final Fantasy 14 then for the weekend xD sorry Anet!

 

Yeah LOTRO is re-running their Yule festival as an encore this week/weekend, so I've switched back to there. I don't mind the wait to login, it's the communication problems that is the issue.

[Solaryt.2049]

> @"Donutdude.9582" said:

> > @"Solaryt.2049" said:

> > Same for me, been unable to log in since yesterday.

> >

> > United Kingdom through Virgin Media, the DNS work around hasn't worked.

> >

> > Error code: 42:1000:7006:1232

> > Build: 86400

>

> Have you attempted to restart your network adapter after inputting the new DNS settings? Disabling & renabling it would suffice.

 

Worked this time. ^_^ thanks.

[John.8507]

Confirm doing this worked for me on talktalk

 

Switch from Obtain DNS server address automatically to Use the following DNS server address

Type in the first box 8.8.8.8

Type in the second box 8.8.4.4

 

Works right away.

 

Seems to be affecting all ISP's in the UK

[Necron.2735]

The fix in this post worked for me, seems that ipv6 settings need tweaking as well as ipv4

https://en-forum.guildwars2.com/discussion/30026/error-code-42-fix#latest

[jon necro.3146]

Thank you Necron.2735

it worked for me fine uk talktalk

many thanks :)

[Grizzly UK.1209]

Why hasn't Anet replied since their earlier posts saying "we're aware and investigating"? 24+ hours later, the problem still exists and Anet have been silent! That's not good and it sure as heck makes players somewhat unhappy with Anet! No further updates from Anet, just silence! Lots of workarounds being posted by other players, most of which are just reposts of earlier workarounds or variations thereof. But, as some point out, disabling your ISP's web protection may not be a good idea and could, potentially, leave your computer systems at risk even with a decent anti-virus program! I'm sure there are lots of hackers out there aware of this issue and that people are disabling a specific security layer as a workaround, so remember that it's **YOUR** decision to do that, so if anything bad happens at a later point you have no-one to blame but yourself! If you really must disable your ISP's web protection so as to play GW2 remember to re-enable it after you finish playing. Making wise decisons will keep your system safer than making rash decisons just so you can play a single game!

[Anska.5729]

> @"Uberwolfe.9671" said:

> Just want to thank you for this post. Disabling Telstra's WebSafe functionality did the trick for me.

> Thanks!! :)

 

> @"Ryanpanda.5623" said:

> Issue fixed in Australia, Darkhaven NA, Telstra. Removed Telstra Protect, reset my router. INSTANT access.. That's something super simple, why's it a problem now.

 

**NOTE:** New additions to the grey/blacklisting functionaliy of these services get pushed all the time. It's probably just a suspicious number of people being sent to this new address which looks a lot like DoS attack to our ISPs. I actually have no idea, just a guess.

 

> @"poisondart.8012" said:

> RESOLVE WORKING FIXED

> i am now logged in

 

> @"eyeoffaith.7534" said:

> Deleteing Telstra's Protect also solved the problem for me in Brisbane Australia.

>Noticed this after Anska's advice a page or two back.

 

> @"anx.7549" said:

> Many thanks! Definitely not needing this running.

 

You're all totally welcome, I'm glad my _dodgy_ workaround got a few of us brave souls back into the game. ;) Sending mad love and positive vibes to you all. <3

 

> @"Zorrander.3674" said:

> Can anyone advise how to disable the **websafe** on virgin media. Logged onto my router but can't see any options. It's a super hub 3

 

I believe I posted the link for Virgin on page three? If you run back through the thread you'll find a snarky comment made at someone else and the solution my friend. Best of luck if you haven't already solved it.

 

**EDIT:** [Here you go](https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/200300000001000/article/HELP-2244/How-to-use-Web-Safe "Here you go"), I found my old post with the link. Let me know how it goes. :)

 

> @"Grizzly UK.1209" said:

> Why hasn't Anet replied since their earlier posts saying "we're aware and investigating"? 24+ hours later, the problem still exists and Anet have been silent! That's not good and it sure as heck makes players somewhat unhappy with Anet! No further updates from Anet, just silence! Lots of workarounds being posted by other players, most of which are just reposts of earlier workarounds or variations thereof. But, as some point out, disabling your ISP's web protection may not be a good idea and could, potentially, leave your computer systems at risk even with a decent anti-virus program! I'm sure there are lots of hackers out there aware of this issue and that people are disabling a specific security layer as a workaround, so remember that it's **YOUR** decision to do that, so if anything bad happens at a later point you have no-one to blame but yourself! If you really must disable your ISP's web protection so as to play GW2 remember to renable it after you finish playing. Making wise decisons will keep your system safer than making rash decisons just so you can play a single game!

 

**Disclaimer:** My two cents before my morning coffee.

 

Actually, they have responded on twitter, the forums and Reddit, do a search if you don't believe me. They're blatanly aware of the problem and because they're not incompetent or as stupid as everyone's making them out to be it's fairly safe to say they're onto it. Also in our case, whenever we need to report something; empty "we're doing it, just wait" messages to users usually just gets us yelled at which is pretty defeating when you're working to fix the issue and no one appreciate it. So really, if they have nothing to report I fail to see why they would anyway. It's not like you're paying for timed access to the game either.

 

As for the workarounds, they're as the name implies; workarounds. That's not a permanent fix by any stretch. Everything suggested can be re-enabled or returned to their default settings within minutes and running through Google's DNS will still protect you as while the resolution of the DNS isn't filtered at a hardware level is does pass through their white-list. So for a three or four day period of disabling the functional equivalent of NetNanny I am quite confident that you're not going to have any issues. Assuming you're using a modern browser and a full-spectrum blocker, which you should be by default; claiming you're painting a target on yourself is just uninformed fear-mongering for the sake of sounding intelligent. Everything posted can be researched and confirmed if you actually research before you just follow instructions on a forum, which I highly suggest everyone to do before you take my word as bond.

 

On the note of hackers, skiddies maybe? But honestly how important do you think us little fish are my friend. We're playing a free to play game. Unless you have a reason to be afraid, I don't think your account is worth that much to someone who's time could be better spent trying to fish for something with actual worth. Also, yes you're taking responsibility for your actions whenever you do anything as an adult, but that's pretty much implicit of the workaround title itself and no one is forcing anyone to do these things either. We're all just offering advice to help other players and documenting our own procedures so any technician reading the thread can get a leg up.

 

If you're not confident, don't do it; but I fail to see how venting and insulting ANet is getting us anywhere but nowhere quick when these workarounds aren't actually the doomsday scenario they're being made out to be. In any case best wishes and a little more luck for those of us still unable to connect. It shouldn't be long before ANet has something for us.

[Anska.5729]

**[Redacted]**

[Scarry.8140]

It is way past time we had an update on this. Is ArenaNet at fault, or a victim, or is ArenaNet a canary in a coal mine? Please speak to us.