Poelala.2830 Posted March 15, 2018 Share Posted March 15, 2018 I can't log into my account because it is asking for SMS verification whenever I try to log in. I don't have my old phone number or phone at all. I need to not only change my SMS phone number, but I would also appreciate it if I would be able to change my password by email AND NOT ONLY BY USING MY OLD PHONE NUMBER. This is frustrating. Please help. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 15, 2018 Share Posted March 15, 2018 You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
Poelala.2830 Posted March 15, 2018 Author Share Posted March 15, 2018 > @"Inculpatus cedo.9234" said: > You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. > > Good luck. That would work but that requires me to sign in... which requires an SMS verification code... which I can't provide. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 15, 2018 Share Posted March 15, 2018 You don't need to sign in to create a Support Ticket. Just use the 'Submit Anonymously' option. Link to comment Share on other sites More sharing options...
Linken.6345 Posted March 16, 2018 Share Posted March 16, 2018 How do you get on the forum if you need to sms authenticate your account? Link to comment Share on other sites More sharing options...
Poelala.2830 Posted March 17, 2018 Author Share Posted March 17, 2018 I don't need to relog into this website because I'm already logged in. Link to comment Share on other sites More sharing options...
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