Entire computer freezes frequently

[TheAlchemist.3795]

Beware of claims of it being a hardware issue. This problem is extremely widespread and like with me it only happens on GW2, not any other game. No fix still.

[CLICKS.5986]

I have looked everywhere for a fix for this and a year later its still a major issue.

[Feirlista Xv.1425]

The Windows memery test or any memery test app that runs in Window doesn’t work because Windows protect sections of memery to keep itself and other apps running! To correctly test your systems memery you need a bootable memery test app like Memtest that you have to creat a bootable cd or usb flash drive to correctly test ram. Also this app needs to make several test passes to detect issues, this can take hours so it best to let this app run over night!

[Shwetty.4810]

3 times today on tequatl game just locks up (not responding)

 

The program Gw2-64.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 20c8

Start Time: 01d4efade9521344

Termination Time: 4

Application Path: C:\Program Files\Guild Wars 2\Gw2-64.exe

Report Id: a070d813-f6fe-403b-8eb5-392ad00833b7

Faulting package full name:

Faulting package-relative application ID:

Hang type: Unknown

 

Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path: C:\Program Files\Guild Wars 2\Gw2-64.exe

 

Problem signature

Problem Event Name: AppHangB1

Application Name: Gw2-64.exe

Application Version: 1.0.0.1

Application Timestamp: 5cad1901

Hang Signature: 0b1c

Hang Type: 134217728

OS Version: 10.0.17763.2.0.0.256.48

Locale ID: 1033

Additional Hang Signature 1: 0b1c7568f460f60ee6637a08d70be498

Additional Hang Signature 2: c9d1

Additional Hang Signature 3: c9d1c03aea792113f08b35d3507a277f

Additional Hang Signature 4: 0b1c

Additional Hang Signature 5: 0b1c7568f460f60ee6637a08d70be498

Additional Hang Signature 6: c9d1

Additional Hang Signature 7: c9d1c03aea792113f08b35d3507a277f

 

 

Happens when windowed or full screen. Always at the final burn when Tequatl is at 5-10%

Updated to latest nvidia 419 drivers, deleted gw2 cache from %temp%, and re-ran the -repair switch on the client. None of that made any difference.

 

Time of this report: 4/10/2019, 20:26:14

 

Operating System: Windows 10 Pro 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)

Language: English (Regional Setting: English)

System Manufacturer: ASUS

System Model: All Series

BIOS: 1902 (type: UEFI)

Processor: Intel® Core i7-6900K CPU @ 3.20GHz (16 CPUs), ~3.2GHz

Memory: 65536MB RAM

Available OS Memory: 65444MB RAM

Page File: 12246MB used, 118733MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

 

Display Devices

---------------

Card name: NVIDIA GeForce GTX 1080 Ti

Current Mode: 2560 x 1440 (32 bit) (59Hz)

DxDiag Version: 10.00.17763.0001 64bit Unicode

[mauried.5608]

Does your MB have onboard graphics , if so remove your pcie graphics card, and run the game on the onboard graphics card.

Performance will be poor , but if the game is OK and doesnt crash , then the problem is most likley the driver for the pcie graphics card, or the card itself, although this is rare.

 

 

[Shwetty.4810]

No onboard graphics, but i have multiple 1080ti (non SLI), it doesnt matter which card is in the primary slot.

[Cross Santiago.6327]

How about unplugging one of the cards?

Don't know if that will help if it's a power issue.

[ugrakarma.9416]

on map load screen theres intensive HD work, its seems related to windows "temporary memory", that is a file pagefile.sys ... if u google it u see sites teaching how to recreate etc. this file, it can be corrupted.

 

[Novo.6243]

100% computer nub here, but I experienced a crashing issue on another game, not quite computer freezing levels of crash, but crashing nevertheless. I changed the version of windows it launched with (compatibility mode stuff) and it worked just fine afterwards with aforementioned other game. As far as how to do that, I googled it.

 

I tried it out on GW2, using Windows 7 as the setting. I use Windows 10. Seems to be working decently with minimal issues. Sometimes my sound lags a bit, but I'll take that over my computer freezing any day! Honestly, just might be attributed to me being a really new player and the download for all of the DLC still needs to happen.

 

My game settings:

Windowed Mode

Best appearance

40-55 FPS

 

My specs (some might be irrelevant, but again, 100% computer nub here):

MSI Laptop

Windows 10

Intel i7-8750H GPU

NVIDIA GeForce GTX 1050 Ti

64 Bit

16 GB RAM

 

I'm not sure if that's the solution, considering I didn't get to devote too much time to playing after thinking about this, but if we just found the answer we needed, awesome! I hope this helped!