Hello I cannot log into support for help, so I came here.

[XIIIBlade.6574]

I accidentally used an ascended salvage kit on my lava skull backpiece instead of an upgrade extractor. I've read from others that support can help me undo that for me. It is on my human ranger. I blank out for a moment and I made that mistake. Please help, thank you.

[Inculpatus cedo.9234]

You don't have to log into the Support site to create a Support Ticket; you can use the 'Submit Anonymously' option.

 

Good luck.

[XIIIBlade.6574]

> @"Inculpatus cedo.9234" said:

> You don't have to log into the Support site to create a Support Ticket; you can use the 'Submit Anonymously' option.

>

> Good luck.

 

Thank you.

[XIIIBlade.6574]

I just found out that I cannot do the CAPTCHA verification on it when I was attempting to submit my ticket anonymously. Oh well, if someone from anet can help me with my problem, yippee!

[Linken.6345]

They cant help from the forums you have to somehow get a support ticket in.

Have you tried another browser like microsoft edge or google chrome or firefox?

If none of those work have you tried your phone?

[Inculpatus cedo.9234]

You can only get help through the CS Team via a ticket.

Have you tried another vehicle to submit your ticket?

[XIIIBlade.6574]

Thank you Linken.6345 and Inculpatus cedo.9234 for helping out. I'll just have to accept that its my own fault for doing something when I am excited and sleepy at the same time. Boo to me. I got to make a note to myself- Don't grow old and have all sorts of medical conditions, hard to get things done properly.