Gingy.3567 Posted October 21, 2018 Share Posted October 21, 2018 I play with my 7yo son and he accidentally deleted a character with his beloved bloodstone ascender equipped. He's understandably gutted as he'd saved real money to go towards paying for it. Is it possible for him to get it back? If so, how? Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted October 21, 2018 Share Posted October 21, 2018 Contact Support (see the links on the top-right navbar). They are often very helpful. Link to comment Share on other sites More sharing options...
Steve The Cynic.3217 Posted October 22, 2018 Share Posted October 22, 2018 What @"Illconceived Was Na.9781" said, but: provide as much information as you can, including at least: * Character name, and be as careful as you can be on spelling. * Character race/species (Human, Norn, etc.) * Character sex (male/female) * Character level (or as close as you can get) * When the character was deleted. * Which "home world" the character was on. Link to comment Share on other sites More sharing options...
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