PhilGer.7608 Posted November 5, 2018 Share Posted November 5, 2018 ok Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 5, 2018 Share Posted November 5, 2018 Sometimes, there are add-ons from your virus protection, or other 'safety' (third-party cookies, trackers, pop-ups, etc.) features in your browser. Regardless, you can always contact the CS Team by submitting a ticket using the 'anonymous' feature. Good luck. Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted November 5, 2018 Share Posted November 5, 2018 Try clearing your browser cache, especially IE/Edge. Try also forcing your browser to always refresh pages (to get the latest version). Link to comment Share on other sites More sharing options...
PhilGer.7608 Posted November 5, 2018 Author Share Posted November 5, 2018 oki oki oki Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 5, 2018 Share Posted November 5, 2018 Have you ever had a Display Name change? If so, then only the CS Team can assist you. Good luck. Link to comment Share on other sites More sharing options...
PhilGer.7608 Posted November 5, 2018 Author Share Posted November 5, 2018 oki oki oki Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 5, 2018 Share Posted November 5, 2018 It's something you can discuss with the CS Team (within a ticket submitted using the 'anonymous' option). Good luck. Link to comment Share on other sites More sharing options...
PhilGer.7608 Posted November 6, 2018 Author Share Posted November 6, 2018 oki oki oki Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 6, 2018 Share Posted November 6, 2018 You can respond to the ticket and ask that it be escalated to a Senior CS Team member. Good luck. Link to comment Share on other sites More sharing options...
PhilGer.7608 Posted November 8, 2018 Author Share Posted November 8, 2018 oki oki oki Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 8, 2018 Share Posted November 8, 2018 Have you tried submitting a ticket in English? The support login can break if you had your email changed. Here's a GM's response on it: https://en-forum.guildwars2.com/discussion/comment/565029/#Comment_565029 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 8, 2018 Share Posted November 8, 2018 This sounds much like the thread on Reddit that has a Dev response: Dornsinger 2 points · 1 day ago The reply "all further tickets will be closed" is generally given is your ticket has indeed been seen by at least one supervisor already and there's nothing else do be done. Again, can't comment on your issue in detail here; and especially if it's a case like that, I have a feeling it should not be discussed in public for your sake. Link to comment Share on other sites More sharing options...
PhilGer.7608 Posted November 9, 2018 Author Share Posted November 9, 2018 oki oki oki Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now