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Anyone else get this mail?


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Well, Gaile said she was going to 'write up some text' for future distributions. No idea if anything else is needed; this isn't the first time this lament has shown up on the forums.

If it is difficult/time-consuming to change the text on the distribution in-game mails, perhaps, the Devs could send _two_ mails each time; the other with the title, "Read me first", that explains what the other with the items is about.

 

Hopefully, there is no issue with changing the text of the distribution emails, and it was just overlooked all the previous times.

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> @"Inculpatus cedo.9234" said:

> Well, Gaile said she was going to 'write up some text' for future distributions. No idea if anything else is needed; this isn't the first time this lament has shown up on the forums.

> If it is difficult/time-consuming to change the text on the distribution in-game mails, perhaps, the Devs could send _two_ mails each time; the other with the title, "Read me first", that explains what the other with the items is about.

>

> Hopefully, there is no issue with changing the text of the distribution emails, and it was just overlooked all the previous times.

 

There really shouldn't be any issues in changing the wording or this or any other mail. The wording and translation may take a small amount of time but that can have been prepared days or weeks ago and be ready to go today.

 

That said, is there really a problem here? Sure the wording could be (a lot) better but it's obviously a mail from ArenaNet containing loot.

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> @"keenedge.9675" said:

> Every customer interaction is a chance to generate goodwill.

>

> Instead of "Thanks for supporting our cause", we get "Here are the items you lost" -- NOT the same thing.

>

> Programmers are the tool of the corporation. A programmer that says it's too hard, should be replaced. Executives should make the call with an estimate from the programmers.

>

> -- veteran programmer (30 years)

 

And what about things that can't be done?

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