How do I claim the Free "Special Gifts" from the Gem Store?

[Jay Kay.5463]

In a recent Official Guild Wars 2 blog post it said that from November 22nd to 26th there would be some "Special Gifts" from the Gem Store (see below), with today being "One free Heroic Booster". I've visited the store, but have seen no such offer/gift. The Heroic Booster seems to be at regular price.

 

I have the base game, HoT and PoF, and I'm playing from Europe (if it's relevant)

 

From the forum post:

> Visit the Gem Store this week to pick up some special gifts!

> November 22—One free Heroic Booster

> November 23—Two free Black Lion Statuettes

> November 24—Five free Transmutation Charges

> November 25—One free Revive Orb

> November 26—One free Black Lion Miniature Claim Ticket

[Odinens.5920]

May have to wait til this afternoon (EST).

[Glider.5792]

They aren't available yet, the first one will appear in the gemstore in rougly 4h (18:00 CET), the ussual patch time. Every other will appear 24h after the previous one.

[Inculpatus cedo.9234]

Gem Store updates happen at 9:00AM PST. (About 3 1/2 hours from now.)

[Jay Kay.5463]

Oh ok, I just returned after leaving in late 2012, so I'm a bit out of touch.

 

Thanks for the replies, all of you!

[MLinni.6109]

You "buy" the items for 0 gems. Just like purchasing something.

[Danikat.8537]

Arenanet are based just outside Seattle, Washington in the USA and they normally use their own time zone for most things (except the daily reset which is based on UTC/GMT), especially if it has to be started manually, like updates and festivals because then someone has to be in the office to do it and of course they don't want to be in work in the middle of the night.

 

For gem store updates, which presumably are fairly simple, it's usually between 9 and 10am PST, for new releases and other big updates it's later in the day, depending on how long it takes to do the update.

[Randulf.7614]

to simplify matters, it's free from now