Ddoey.9241 Posted February 1, 2019 Share Posted February 1, 2019 My game has kept crashing recently after the last patch. I'm pretty sure it was because of arcdps, so I uninstalled it. It is still crashing. It doesn't really crash when I do anything specific, sometimes it crashes when I am just playing the game, sometimes when I'm alt-tabbed out of the game, and sometimes while the character screen loads. I tried reinstalling the game twice now. The first time I reinstalled it, it didn't really change anything, it kept crashing normally. The second time I reinstalled it, it crashed while it was installing. I only have the crash log for the most recent crash, the one when it was installing. >! *--> Crash <--* >! Assertion: index < m_count >! File: d:\perforce\live\naeu\v2\code\arena\core\Collections/Array.h(644) >! App: Gw2-64.exe >! Pid: 6628 >! BaseAddr: 000000013F0E0000 >! ProgramId: 101 >! Build: 94892 >! When: 2019-02-01T03:58:24Z 2019-01-31T22:58:24-05:00 >! Uptime: 0 days 0:26:54 >! Flags: 0 >! >! *--> System <--* >! Name: 79f879d3 >! IpAddr: 192.168.129.133 >! Processors: 8 [AuthenticAMD:15:2:0] >! OSVersion: Windows 6.1 (64 bit) >! >! *--> System Memory <--* >! Physical: 4522MB/ 8173MB 55% >! Paged: 11929MB/16345MB 72% >! Virtual: 8388099MB/8388607MB 99% >! Load: 44% >! CommitTotal: 4415MB >! CommitLimit: 16345MB >! CommitPeak: 4848MB >! SystemCache: 4595MB >! HandleCount: 28195 >! ProcessCount: 86 >! ThreadCount: 1474 >! >! *--> Process Memory <--* >! Private: 220MB >! WorkingSet: 205MB >! PeakWorkingSet: 517MB >! PageFaults: 73823210 >! >! *--> Memory Category Usage (Inclusive) <--* >! [Category] [size(MB)] [Count] >! Root 174.93 7747 >! Programmer Data 122.16 1678 >! I/O 67.26 1004 >! Asset Service 57.18 517 >! Collections 54.40 414 >! Uncategorized 46.33 5314 >! Set 28.25 143 >! Dictionary 26.09 46 >! Archive 8.83 470 >! Collide 6.45 755 >! Collide Havok 6.45 755 >! File Service 1.24 12 >! Networking 0.18 34 >! Event 0.13 4 >! UI 0.11 108 >! Web Browser 0.11 94 >! Game 0.05 55 >! Engine 0.02 12 >! Content 0.02 1 >! Threading 0.01 15 >! Msg 0.01 9 >! Model-Programmer 0.01 1 >! BTree 0.00 6 >! CharClient 0.00 5 >! >! *--> Memory Category Usage (Exclusive) <--* >! [Category] [size(MB)] [Count] >! Asset Service 57.18 517 >! Uncategorized 46.33 5314 >! Set 28.25 143 >! Dictionary 26.09 46 >! Archive 8.83 470 >! Collide Havok 6.45 755 >! File Service 1.24 12 >! Networking 0.16 25 >! Event 0.13 4 >! Web Browser 0.11 94 >! Collections 0.06 219 >! Game 0.02 45 >! Content 0.02 1 >! Threading 0.01 15 >! Msg 0.01 9 >! Model-Programmer 0.01 1 >! Engine 0.01 6 >! BTree 0.00 6 >! CharClient 0.00 5 >! String 0.00 15 >! Services 0.00 11 >! File Core 0.00 2 >! Text 0.00 1 >! Download 0.00 3 >! >! *--> DllList <--* >! C:\Program Files\Guild Wars 2\Gw2-64.exe >! C:\Windows\SYSTEM32\ntdll.dll >! C:\Windows\system32\kernel32.dll >! C:\Windows\system32\KERNELBASE.dll >! C:\Windows\system32\USER32.dll >! C:\Windows\system32\GDI32.dll >! C:\Windows\system32\LPK.dll >! C:\Windows\system32\USP10.dll >! C:\Windows\system32\msvcrt.dll >! C:\Windows\system32\ADVAPI32.dll >! C:\Windows\SYSTEM32\sechost.dll >! C:\Windows\system32\RPCRT4.dll >! C:\Windows\system32\VERSION.dll >! C:\Windows\system32\WS2_32.dll >! C:\Windows\system32\NSI.dll >! C:\Windows\system32\WTSAPI32.dll >! C:\Windows\system32\WINMM.dll >! C:\Windows\system32\WINTRUST.dll >! C:\Windows\system32\CRYPT32.dll >! C:\Windows\system32\MSASN1.dll >! C:\Windows\system32\PSAPI.DLL >! C:\Windows\system32\ole32.dll >! C:\Windows\system32\OLEAUT32.dll >! C:\Windows\system32\SHELL32.dll >! C:\Windows\system32\SHLWAPI.dll >! C:\Windows\system32\MSACM32.dll >! C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23545_none_14599ab28b920323\gdiplus.dll >! C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll >! C:\Windows\system32\MSIMG32.dll >! C:\Windows\system32\Secur32.dll >! C:\Windows\system32\SSPICLI.DLL >! C:\Windows\system32\IMM32.DLL >! C:\Windows\system32\MSCTF.dll >! C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL >! C:\Windows\system32\cryptbase.dll >! C:\Windows\system32\dbghelp.dll >! C:\Windows\system32\profapi.dll >! C:\Windows\system32\uxtheme.dll >! C:\Windows\system32\nvspcap64.dll >! C:\Windows\system32\ntmarta.dll >! C:\Windows\system32\WLDAP32.dll >! C:\Windows\system32\imagehlp.dll >! C:\Windows\system32\CRYPTSP.dll >! C:\Windows\system32\rsaenh.dll >! C:\Windows\system32\ncrypt.dll >! C:\Windows\system32\bcrypt.dll >! C:\Windows\system32\bcryptprimitives.dll >! C:\Windows\system32\CLBCatQ.DLL >! C:\Windows\system32\samcli.dll >! C:\Windows\system32\SAMLIB.dll >! C:\Windows\system32\netutils.dll >! C:\Windows\system32\dwmapi.dll >! C:\Windows\system32\NLAapi.dll >! C:\Windows\system32\napinsp.dll >! C:\Windows\system32\pnrpnsp.dll >! C:\Windows\System32\mswsock.dll >! C:\Windows\system32\DNSAPI.dll >! C:\Windows\System32\winrnr.dll >! C:\Windows\system32\IPHLPAPI.DLL >! C:\Windows\system32\WINNSI.DLL >! C:\Windows\System32\fwpuclnt.dll >! C:\Windows\system32\rasadhlp.dll >! C:\Windows\system32\WindowsCodecs.dll >! C:\Windows\System32\wship6.dll >! C:\Windows\System32\wshtcpip.dll >! C:\Windows\system32\explorerframe.dll >! C:\Windows\system32\DUser.dll >! C:\Windows\system32\DUI70.dll >! C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll >! C:\Windows\system32\d3d9.dll >! C:\Windows\system32\d3d8thk.dll >! C:\Windows\system32\USERENV.dll >! C:\Windows\system32\GPAPI.dll >! C:\Windows\system32\cryptnet.dll >! C:\Windows\system32\SensApi.dll >! C:\Windows\system32\apphelp.dll >! >! [DbgHelp.dll is C:\Windows\system32\dbghelp.dll] >! [DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)] >! >! *--> AssetWorkerCpu0 Thread 0x1190 <--* >! >! *--> Trace <--* >! Pc Rt : Args >! 00000001`3f2ab1ec 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f3dfabc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f3e0ddb 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f3dddc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f3ce5ac 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f3cb00f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f2a1f31 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000001`3f430fb1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000000`777459cd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! 00000000`7797a561 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 >! >! *--> Thread registers <--* >! rax=0000000000000001 rbx=0000000140647470 rcx=00000000047fe0b0 >! rdx=0000000140647470 rsi=0000000000000284 rdi=000000014064b250 >! rip=000000013f2ab18d rsp=00000000047fe050 rbp=00000000dde83c6a >! r8=0000000000000284 r9=0000000000000000 r10=0000000000000006 >! r11=00000000047fee00 r12=0000000000000003 r13=0000000000000000 >! r14=000000001b4033c4 r15=00000000198d0050 >! cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202 >! >! rbx-32 0000000140647450 646e6148`2f656c64 00000000`682e656c 756f4366`65725f6d 00000000`0000746e >! rbx +0 0000000140647470 6f667265`705c3a64 6576696c`5c656372 32765c75`65616e5c 72615c65`646f635c >! rbx+32 0000000140647490 65726f63`5c616e65 7463656c`6c6f435c 7272412f`736e6f69 00000000`682e7961 >! rcx-32 00000000047FE090 00000001`3f2ab18d 00000000`047fe050 00000000`dde83c6a 0000b005`0000afff >! rcx +0 00000000047FE0B0 0000b066`0000b007 0000b004`0000b003 0000b006`0000b00b 0000b009`0000b00d >! rcx+32 00000000047FE0D0 0000b00a`0000b013 0000b00c`0000b023 00001fa0`0010000f 0053002b`002b0033 >! rdx-32 0000000140647450 646e6148`2f656c64 00000000`682e656c 756f4366`65725f6d 00000000`0000746e >! rdx +0 0000000140647470 6f667265`705c3a64 6576696c`5c656372 32765c75`65616e5c 72615c65`646f635c >! rdx+32 0000000140647490 65726f63`5c616e65 7463656c`6c6f435c 7272412f`736e6f69 00000000`682e7961 >! >! *--> Code <--* >! 00000001`3f2ab16d 488bf941 8bf0488d 0de6a9c7 01488bda H..A..H......H.. >! 00000001`3f2ab17d e86e77fe ff488d4c 2460ff15 ab913801 .nw..H.L$`....8. >! 00000001`3f2ab18d 488b8424 58010000 4c8d05d4 163a0148 H..$X...L....:.H >! 00000001`3f2ab19d 89442440 4885db48 8b8424f8 00000044 .D$@H..H..$....D >! 00000001`3f2ab1ad 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$. >! 00000001`3f2ab1bd 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D >! >! *--> Stack <--* >! 00000000`047fe050 0000afea`0000b016 0000aff0`0000afef 0000aff2`0000b002 0000affd`0000aff1 ................................ >! 00000000`047fe070 00000000`047fe090 00000000`047fe0b0 00000000`00000000 0000affc`0000b024 ........................$....... >! 00000000`047fe090 00000001`3f2ab18d 00000000`047fe050 00000000`dde83c6a 0000b005`0000afff ..*?....P.......j<.............. >! 00000000`047fe0b0 0000b066`0000b007 0000b004`0000b003 0000b006`0000b00b 0000b009`0000b00d ....f........................... >! 00000000`047fe0d0 0000b00a`0000b013 0000b00c`0000b023 00001fa0`0010000f 0053002b`002b0033 ........#...............3.+.+.S. >! 00000000`047fe0f0 00000202`002b002b 0000b01a`0000b01d 00006966`00000424 0000b018`0000b017 +.+.............$...fi.......... >! 00000000`047fe110 0000b02d`0000b019 0000b028`0000b01b 0000b054`0000b027 00000000`00000001 ....-.......(...'...T........... >! 00000000`047fe130 00000000`047fe0b0 00000001`40647470 00000001`40647470 00000000`047fe050 ........ptd@....ptd@....P....... >! 00000000`047fe150 00000000`dde83c6a 00000000`00000284 00000001`4064b250 00000000`00000284 j<..............P.d@............ >! 00000000`047fe170 00000000`00000000 00000000`00000006 00000000`047fee00 00000000`00000003 ................................ >! 00000000`047fe190 00000000`00000000 00000000`1b4033c4 00000000`198d0050 00000001`3f2ab18d .........3@.....P.........*?.... >! 00000000`047fe1b0 00000000`0000027f 0000b045`0000b046 0000b04c`0000b049 0002ffff`00001fa0 ........F...E...I...L........... >! 00000000`047fe1d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe1f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe210 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe230 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe250 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe270 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe290 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe2b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe2d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe2f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe310 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe330 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ >! 00000000`047fe350 0000b0aa`0000b0a9 000069fc`0000b0d8 000069fe`00006a13 0000b0b9`0000b0c9 .............i...j...i.......... >! 00000000`047fe370 ffffffff`0000b0b2 0000b0b4`0000b0b3 0000b0b6`0000b0b5 0000b0d2`0000b0c6 ................................ >! 00000000`047fe390 0000b0ba`ffffffff 00000040`0000b0c8 0000004f`0000004c 00000044`00000049 ............@...L...O...I...D... >! 00000000`047fe3b0 0000005b`00000045 00000048`00000064 0000b0d6`0000b0c5 0000b0da`0000b0c7 E...[...d...H................... >! 00000000`047fe3d0 ffffffff`0000b0ca 0000b0cc`0000b0cb 0000b0ce`0000b0cd 0000b0d0`0000b0cf ................................ >! 00000000`047fe3f0 0000b0d3`0000b0d1 0000b0d4`0000b0e3 00000000`0000b0d7 0000b0e0`0000b0e7 ................................ >! 00000000`047fe410 ffffffff`0000b0d9 0000b0dc`0000b0db 0000b0de`0000b0dd 0000b0e5`0000b0df ................................ >! 00000000`047fe430 0000b0e2`0000b0e1 0000b0e4`ffffffff 0000b0e8`0000b0e6 ffffffff`ffffffff ................................ >! >! *--> Error Logs <--* >! Patch-verify failed for 0x000ac509:0x00000000->0x00201e23 [length: 4971204] >! Patch-verify failed for 0x0013931d:0x00000000->0x00201e3b [length: 7639004] >! Patch-verify failed for 0x0000cb7c:0x00000000->0x0012292e [length: 8829372] >! Patch-verify failed for 0x0001b5f8:0x00000000->0x0001b5f8 [length: 1048596] >! Patch-verify failed for 0x00128c87:0x00000000->0x00128c87 [length: 924292] >! Patch-verify failed for 0x0001631b:0x00000000->0x0012ab71 [length: 1617908] EDIT: I forgot to mention that it also occasionally crashes my whole computer. It is usually directly after the game crashes. I get a blue screen that says "memory_management" at the top. Link to comment Share on other sites More sharing options...
Ddoey.9241 Posted February 1, 2019 Author Share Posted February 1, 2019 I noticed that "File: d:\perforce\live\naeu\v2\code\arena\core\Collections/Array.h(644)" appears in a lot of the crash logs, if that is any help. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted February 1, 2019 Share Posted February 1, 2019 You can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
ArmoredVehicle.2849 Posted February 3, 2019 Share Posted February 3, 2019 By OP's description, it seems the problem is coming from a hardware fault and "memory management" BSOD indicates a possible Ram issue. I would suggest running the Memtest86 check: https://www.memtest86.com/ Link to comment Share on other sites More sharing options...
Ddoey.9241 Posted February 5, 2019 Author Share Posted February 5, 2019 I have run a memory test before, but it said that there was nothing wrong with it. However, recently I have been getting exclusively crash logs that say something along the lines of "Memory address at ______ _____ could not be read" so I decided to put in some spare memory to see if the memory was the problem, and it was. My game now works with the spare memory and I'm going to get some better memory since the spare memory is only 4gbs. Link to comment Share on other sites More sharing options...
codedbykush.2019 Posted January 4, 2021 Share Posted January 4, 2021 > @"ArmoredVehicle.2849" said: > By OP's description, it seems the problem is coming from a hardware fault and "memory management" BSOD indicates a possible Ram issue. I would suggest running the Memtest86 check: https://www.memtest86.com/ This is NOT true! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 4, 2021 Share Posted January 4, 2021 > @"codedbykush.2019" said: > > @"ArmoredVehicle.2849" said: > > By OP's description, it seems the problem is coming from a hardware fault and "memory management" BSOD indicates a possible Ram issue. I would suggest running the Memtest86 check: https://www.memtest86.com/ > > This is NOT true! And yet, OP _states_ that memory was the issue. Link to comment Share on other sites More sharing options...
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