Gulbasaur.1865 Posted May 31, 2019 Share Posted May 31, 2019 I put in a low-priority (in the grand scheme of things - it's pretty annoying for me; misunderstood instructions and salvaged my precursor thinking I'd need a Gift of Blah from it, like with every other step in legendary crafting) ticket in on Monday morning and it's now Friday. I appreciate that new content comes with new bugs and the complexity of the skyscale collection chain leaves more room for error, but four days feels like quite a long time. It had some sort of 'activity' 3 days ago, which I assume means being assigned to a queue or something. Is there a way to check the estimated response time? Link to comment Share on other sites More sharing options...
Linken.6345 Posted May 31, 2019 Share Posted May 31, 2019 No there is not sadly So you missed the text this item is needed to craft the legendary blah blah? Link to comment Share on other sites More sharing options...
Gulbasaur.1865 Posted May 31, 2019 Author Share Posted May 31, 2019 > @"Linken.6345" said: > No there is not sadly > So you missed the text this item is needed to craft the legendary blah blah? I just assumed it was a step consistent with the first two steps where you salvage the item to get a Gift of Blah. I admit I made a mistake, but the support page says to contact them in cases such as this so I have. I'm not going to pretend what I did was _clever_, but it was an honest misunderstanding on my part based on a previously established pattern of activities so I thought it was worth a try to get the item reinstated. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 31, 2019 Share Posted May 31, 2019 Due to present high volume, ticket responses may take longer than usual. If, after a week or two, your issue is still pending, you can update your ticket to inquire about progress. Good luck. Link to comment Share on other sites More sharing options...
Gulbasaur.1865 Posted June 1, 2019 Author Share Posted June 1, 2019 The customer support team helped me and restored my precursor. I'd like to thank GM Lightybug for their help and for using (ノ◕ヮ◕)ノ*:・゚✧ in their final message to me. Ten points to Dumbledore. Link to comment Share on other sites More sharing options...
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