Fenom.9457 Posted July 21, 2019 Share Posted July 21, 2019 Earlier today, I crafted another legendary - Aurora! However, along the way, I made a costly and idiotic mistake. Instead of buying 100 Icy Runestones, I bought 100 Mystic Runestones! I went ahead and bought the icy ones too since I had the gold for it and I was impatient about Aurora, but now I'm left 100 gold down with runestones I don't need. I thought I might use them for the Shining Blade, but now I'm seriously considering Bolt instead (opinions on which sword is better are welcome too!). But that would leave me having spent 100G on Mystic Runestones that I won't use for a very, very long time because nothing else I'm working on uses those. So, is there any way I can ask Anet to undo my foolish purchase and get my gold back? Or am I just SOL? Link to comment Share on other sites More sharing options...
KidRoleplay.3615 Posted July 21, 2019 Share Posted July 21, 2019 Yes. Destroy them, provide evidence of destroying them, and then contact support. They should refund you via ingame mail. Cheers! Link to comment Share on other sites More sharing options...
Haleydawn.3764 Posted July 21, 2019 Share Posted July 21, 2019 Contact support and explain, politely and in full what happened. They’re usually really good with these sorts of things. They will tell you when to delete the items, and they’ll send the gold back to you once that’s done. Link to comment Share on other sites More sharing options...
FrizzFreston.5290 Posted July 21, 2019 Share Posted July 21, 2019 Definitely ask support first, before destroying. They don't always do so, and you dont want to be left destroying 100g without getting it back. When I do such a mistake, I contact support, wait for response and then do whatever comes from that. Only do it very rarely though, If i can reuse or if its only a few dozen gold I might not even bother. Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted July 21, 2019 Share Posted July 21, 2019 > @"FrizzFreston.5290" said: > Definitely ask support first, before destroying. They don't always do so, and you dont want to be left destroying 100g without getting it back. > > When I do such a mistake, I contact support, wait for response and then do whatever comes from that. > > Only do it very rarely though, If i can reuse or if its only a few dozen gold I might not even bother. Yes, don't do anything except contact support. They can be very helpful if you are polite and patient and help them to understand what the mistake was. In some cases, they need some help finding a way to replace currency, so come armed with wiki links if needed. (Often not, though.) Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted July 21, 2019 Share Posted July 21, 2019 > @"KidRoleplay.3615" said: > Yes. Destroy them, provide evidence of destroying them, and then contact support. They should refund you via ingame mail. > > Cheers! **No!** Don't, under any circumstances, destroy them until support tells you to do so! And yes, the support team can help you with you issue, @"Fenom.9457". Link to comment Share on other sites More sharing options...
aetemes.2603 Posted July 21, 2019 Share Posted July 21, 2019 well it's cool if support does help you...anyways I think I prefer shining blade...bolt is just ugly imo. Link to comment Share on other sites More sharing options...
KidRoleplay.3615 Posted July 21, 2019 Share Posted July 21, 2019 > @"Ashantara.8731" said: > > @"KidRoleplay.3615" said: > > Yes. Destroy them, provide evidence of destroying them, and then contact support. They should refund you via ingame mail. > > > > Cheers! > > **No!** Don't, under any circumstances, destroy them until support tells you to do so! And yes, the support team can help you with you issue, @"Fenom.9457". Well, yeah. o.o Guess I should've been more specific. But, yeah. They'll tell you to destroy it. Link to comment Share on other sites More sharing options...
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