Arc DLad.2194 Posted October 9, 2019 Share Posted October 9, 2019 recently won a collectors eition of gw2 and entered in the upgrade code. and I get this error message. please help Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 9, 2019 Share Posted October 9, 2019 Well, either you've got an EU edition, and trying to enter the code elsewhere, or an NA edition and trying to enter the code in the EU. The only ones that can help you is the CS Team via the 'Support' link above/below ('Submit a Ticket'). Good luck. Link to comment Share on other sites More sharing options...
Linken.6345 Posted October 10, 2019 Share Posted October 10, 2019 Well I thought all editions were the same if they dident win a china ultimate edtion Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 10, 2019 Share Posted October 10, 2019 No, they were region-locked at launch, and for some time after. It sounds like a very old Serial Key (Collector's Guild Wars 2). https://wiki.guildwars2.com/wiki/Guild_Wars_2#Historical_Guild_Wars_2_Editions Link to comment Share on other sites More sharing options...
Arc DLad.2194 Posted October 10, 2019 Author Share Posted October 10, 2019 Hi yes I won it in a raffle, I logged a ticket and still haven't heard back yet Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 11, 2019 Share Posted October 11, 2019 Are you posting for someone else? Or are you trying to create another account? Because, you already have Core Tyria unlocked if you are able to post on the forums. The CS Team allows 72 hours to respond during normal times; lately there's been high volume, so, of course, that time period is extended. Link to comment Share on other sites More sharing options...
Linken.6345 Posted October 11, 2019 Share Posted October 11, 2019 > @"Inculpatus cedo.9234" said: > Are you posting for someone else? Or are you trying to create another account? Because, you already have Core Tyria unlocked if you are able to post on the forums. > > The CS Team allows 72 hours to respond during normal times; lately there's been high volume, so, of course, that time period is extended. Right no wonder, a core collectors edition wouldent work on a core account thats true cedo. Link to comment Share on other sites More sharing options...
Arc DLad.2194 Posted October 11, 2019 Author Share Posted October 11, 2019 yep what the've told me. thanks for the help all Link to comment Share on other sites More sharing options...
Linken.6345 Posted October 12, 2019 Share Posted October 12, 2019 > @"Arc DLad.2194" said: > yep what the've told me. thanks for the help all So did it work when you created a new account? Link to comment Share on other sites More sharing options...
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