Account & Technical Support

4,048 topics in this forum

1. Locking up on character or load screen

   By WeeScot.1953, May 29, 2018
   • 1 reply
   • 37 views
   • 
   • WeeScot.1953
   • May 30, 2018

2. game constantly disconnecting

   By hypatia.3710, May 30, 2018
   • 1 reply
   • 44 views
   • 
   • Inculpatus cedo.9234
   • May 30, 2018

3. GW2 Keeps Crashing Periodically

   By RoarLionRawr.9821, May 28, 2018
   • 5 replies
   • 104 views
   • 
   • ArmoredVehicle.2849
   • May 30, 2018

4. Consistently super high ping in Australia

   By calze.7315, May 30, 2018
   • 0 replies
   • 96 views
   • 
   • calze.7315
   • May 30, 2018

5. Deleted char with unlimited use tools

   By McOwnage.5092, May 30, 2018
   • 2 replies
   • 115 views
   • 
   • Steve The Cynic.3217
   • May 30, 2018

6. closed ticket?

   By selberkh.6859, May 28, 2018
   • 3 replies
   • 72 views
   • 
   • SlippyCheeze.5483
   • May 29, 2018

7. essence of concoctions

   By Reptile.7416, May 28, 2018
   • 5 replies
   • 55 views
   • 
   • Reptile.7416
   • May 29, 2018

8. Hello Admin, I wanna changed my old email to my new because my old one is gone?

   By psystamp.9614, May 28, 2018
   • 3 replies
   • 92 views
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   • RoseofGilead.8907
   • May 28, 2018

9. My game keeps minimizing then stalling whenever I load into a new map

   By Bloodtau.4672, May 28, 2018
   • 2 replies
   • 532 views
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   • Swagger.1459
   • May 28, 2018

10. Send video to Anet

    By Undertaker.4368, May 28, 2018
    • 2 replies
    • 56 views
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    • Undertaker.4368
    • May 28, 2018

11. 80 boost misuse and refund

    By selberkh.6859, May 25, 2018
    • 10 replies
    • 530 views
    • 
    • Schnuschnu.9857
    • May 28, 2018

12. Connection issue

    By Roomey.5089, May 26, 2018
    • 5 replies
    • 114 views
    • 
    • Inculpatus cedo.9234
    • May 28, 2018

13. [Ticket Bug] I received my items via mail but upon change of map it was reduced by nearly 80%

    By Chilli.2976, May 28, 2018
    • 3 replies
    • 69 views
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    • Inculpatus cedo.9234
    • May 28, 2018

14. Mouse problem

    By Daddicus.6128, May 24, 2018
    • 8 replies
    • 892 views
    • 
    • Randulf.7614
    • May 27, 2018

15. Can't log in GW1, GW2 is no problem

    By DominatorxR.3059, May 19, 2018
    • 14 replies
    • 382 views
    • 
    • DominatorxR.3059
    • May 27, 2018

16. GDPR agreement invalid?

    By Alzager.7265, May 25, 2018
    • 15 replies
    • 412 views
    • 
    • SlippyCheeze.5483
    • May 27, 2018

17. Problem with movement between locations.

    By Nisanya.4920, May 27, 2018
    • 2 replies
    • 42 views
    • 
    • Inculpatus cedo.9234
    • May 27, 2018

18. Progress halting crash and CS never responded please help.

    By Selminus.1490, May 26, 2018
    • 2 replies
    • 52 views
    • 
    • Selminus.1490
    • May 27, 2018

19. Wayfarer Foothills Cragstead Problem

    By Phenom the Warrior.9583, May 27, 2018
    • 3 replies
    • 3.2k views
    • 
    • RoseofGilead.8907
    • May 27, 2018

20. How long does it take to answer a support ticket

    By kharnXIII.5760, May 27, 2018
    • 1 reply
    • 272 views
    • 
    • steki.1478
    • May 27, 2018

21. Bought Living Story Season 2 but one part is not activated.

    By Sea.2917, May 27, 2018
    • 1 reply
    • 35 views
    • 
    • Inculpatus cedo.9234
    • May 27, 2018

22. Kicks me to desktop when loading.

    By hypatia.3710, May 27, 2018
    • 2 replies
    • 112 views
    • 
    • hypatia.3710
    • May 27, 2018

23. Windows April Update Causing Issues

    By Sarnax.8357, May 26, 2018
    • 4 replies
    • 122 views
    • 
    • Ayrilana.1396
    • May 26, 2018

24. Can I Re-Access the Privacy Pop Up in the Launcher?

    By Donari.5237, May 26, 2018
    • 6 replies
    • 62 views
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    • Healix.5819
    • May 26, 2018

25. Disconnected from game with no error message, but still able to move my character around?

    By Saharo Gravewind.5120, May 25, 2018
    • 2 replies
    • 34 views
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    • Ray Koopa.2354
    • May 26, 2018