Account & Technical Support

4,048 topics in this forum

1. Has anyone else had trouble purchasing gems from BL? For two weeks now the transaction fails.

   By Rufadar.1689, September 4, 2020
   • 3 replies
   • 61 views
   • 
   • Inculpatus cedo.9234
   • September 5, 2020

2. 24 GB RAM ???

   By brokenrabbit.6538, August 30, 2020
   • 23 replies
   • 674 views
   • 
   • Tayga.3192
   • September 5, 2020

3. Ty for this <3

   By Didrich.3085, September 4, 2020
   • 0 replies
   • 55 views
   • 
   • Didrich.3085
   • September 4, 2020

4. I want to delete my ArenaNet Account

   By Dark Realm.1204, September 3, 2020
   • 6 replies
   • 201 views
   • 
   • Inculpatus cedo.9234
   • September 4, 2020

5. Account Mix

   By sir crag.9834, September 4, 2020
   • 1 reply
   • 31 views
   • 
   • Inculpatus cedo.9234
   • September 4, 2020

6. GETTING DC'ED AT THE END OF QUESTS, HAVING TO REPEAT THE WHOLE QUEST

   By Vicktor.4129, September 3, 2020
   • 1 reply
   • 31 views
   • 
   • Inculpatus cedo.9234
   • September 3, 2020

7. If I buy the expansion now can I apply the code to the steam version?

   By Dragon.8762, September 3, 2020
   • 1 reply
   • 51 views
   • 
   • Yomi.6983
   • September 3, 2020

8. Living world Icebrood saga "Included with Deluxe Edition"

   By OhYa.1094, September 1, 2020
   • 5 replies
   • 331 views
   • 
   • ShadowCatz.8437
   • September 3, 2020

9. can,t move on

   By gashen.3874, September 1, 2020
   • 7 replies
   • 83 views
   • 
   • Atomos.7593
   • September 3, 2020

10. Can't login into support

    By NickSeagull.2654, August 30, 2020
    • 3 replies
    • 81 views
    • 
    • NickSeagull.2654
    • September 2, 2020

11. Mouse stuttering with high-end pc

    By Loke.6310, August 30, 2020
    • 10 replies
    • 145 views
    • 
    • Mack.3045
    • September 2, 2020

12. Build Template Expansion and Build Storage Expansion

    By notebene.3190, September 1, 2020
    • 3 replies
    • 161 views
    • 
    • notebene.3190
    • September 1, 2020

13. 50% off code not working

    By Whiteowl.9471, August 30, 2020
    • 2 replies
    • 94 views
    • 
    • zephh.7581
    • September 1, 2020

14. Can't buy gems. 1 2

    By Fallesafe.5932, March 5, 2018
    • 25 replies
    • 1.2k views
    • 
    • notebene.3190
    • September 1, 2020

15. No Serial Code with purchase

    By Darkk.3018, August 31, 2020
    • 4 replies
    • 74 views
    • 
    • Inculpatus cedo.9234
    • September 1, 2020

16. New unespected Crashes

    By dilo.1907, August 22, 2020
    • 6 replies
    • 123 views
    • 
    • dilo.1907
    • August 31, 2020

17. Thunderhead Peaks and many other maps remain a complete embarrassment and are totally unplayable

    By Belisaria.8136, August 3, 2020
    • 12 replies
    • 389 views
    • 
    • Ayrilana.1396
    • August 31, 2020

18. SMS Authentication (Lost phone 2 years ago)

    By SgtLobato.1390, August 30, 2020
    • 2 replies
    • 81 views
    • 
    • Linken.6345
    • August 30, 2020

19. GW2 network error everytime I enter The Grove, or even using any waypoint in The Grove.

    By Gerbee.7809, August 30, 2020
    • 2 replies
    • 21 views
    • 
    • Inculpatus cedo.9234
    • August 30, 2020

20. When I open a ticket, the support tells me not to use a VPN.

    By Aodlop.1907, August 30, 2020
    • 4 replies
    • 70 views
    • 
    • Astyrah.4015
    • August 30, 2020

21. DUAL HDD!

    By EliskaJune.4897, August 29, 2020
    • 1 reply
    • 34 views
    • 
    • Inculpatus cedo.9234
    • August 29, 2020

22. Cannot launch game

    By Koensol.5860, August 29, 2020
    • 1 reply
    • 61 views
    • 
    • Inculpatus cedo.9234
    • August 29, 2020

23. Can't get anniversary50 discount for Deluxe package

    By Mark.2804, August 29, 2020
    • 5 replies
    • 147 views
    • 
    • Mark.2804
    • August 29, 2020

24. Singapore GW2 skill and sever lag when in groups.

    By Linksroyal.8903, August 28, 2020
    • 5 replies
    • 84 views
    • 
    • Linksroyal.8903
    • August 29, 2020

25. Game crashes after launch

    By RealAR.1092, July 20, 2020
    • 16 replies
    • 641 views
    • 
    • Inculpatus cedo.9234
    • August 28, 2020