Account & Technical Support

4,048 topics in this forum

1. display reset

   By WickedOTen.3219, January 18, 2020
   • 1 reply
   • 211 views
   • 
   • Healix.5819
   • January 18, 2020

2. Trails are not showing up for POI/HP/Waypoints

   By Ham.9841, January 18, 2020
   • 0 replies
   • 21 views
   • 
   • Ham.9841
   • January 18, 2020

3. Character bugged to not load anymore

   By Spart.5146, January 17, 2020
   • 3 replies
   • 122 views
   • 
   • Synergy.9368
   • January 17, 2020

4. Launcher not downloading

   By Tina.1635, January 7, 2020
   • 12 replies
   • 951 views
   • 
   • Caipre.6184
   • January 17, 2020

5. Lunar New Year Crashes Mac Client 1 2

   By Sol.6340, January 14, 2020
   • 45 replies
   • 1k views
   • 
   • FurryPiglet.1974
   • January 16, 2020

6. Locked on Battle of Kyhlo

   By JETWING.2759, January 16, 2020
   • 0 replies
   • 22 views
   • 
   • JETWING.2759
   • January 16, 2020

7. Problems with extremely slow loading screen ever since today

   By Ice Blue Eyes.6420, January 15, 2020
   • 5 replies
   • 1.3k views
   • 
   • sunrun.4521
   • January 16, 2020

8. What's going on with newsletter spam in every language possible?

   By WolandPL.4280, January 15, 2020
   • 2 replies
   • 51 views
   • 
   • Randulf.7614
   • January 16, 2020

9. Game Closes/Shuts Down After Hitting the Play Button

   By Jonathan.8905, January 15, 2020
   • 2 replies
   • 85 views
   • 
   • wretch.1493
   • January 15, 2020

10. Loading screen "improvements"

    By Virdo.1540, January 14, 2020
    • 4 replies
    • 372 views
    • 
    • Nero.3654
    • January 15, 2020

11. Would you want the option to change your account display name?

    By UBIQUITOUS.3951, December 19, 2019
    • 11 replies
    • 152 views
    • 
    • Ezmyrelda.2810
    • January 15, 2020

12. Build 101409 download still freezing at 35%

    By Wolf.2596, January 14, 2020
    • 0 replies
    • 33 views
    • 
    • Wolf.2596
    • January 14, 2020

13. GW2 and AMD Radeon VII

    By speedyconzales.8149, April 26, 2019
    • 4 replies
    • 370 views
    • 
    • jishi.7568
    • January 14, 2020

14. High latency recently 1 2 3

    By Kelso.8279, October 14, 2019
    • 62 replies
    • 4.6k views
    • 
    • Kiso.8465
    • January 13, 2020

15. Help with high ping.

    By Mates.8127, December 29, 2019
    • 3 replies
    • 122 views
    • 
    • Kiso.8465
    • January 13, 2020

16. Crashes after Wintersday Update

    By johncvalle.7053, December 17, 2019
    • 22 replies
    • 745 views
    • 
    • Fueki.4753
    • January 13, 2020

17. Crashing question / have open ticket

    By wretch.1493, January 11, 2020
    • 7 replies
    • 112 views
    • 
    • wretch.1493
    • January 11, 2020

18. Mac Launcher not opening/updating

    By Juillin.5361, January 10, 2020
    • 0 replies
    • 82 views
    • 
    • Juillin.5361
    • January 10, 2020

19. How play NA/UE servers from China with less trouble ?

    By Valatha.6048, January 5, 2020
    • 3 replies
    • 261 views
    • 
    • Valatha.6048
    • January 8, 2020

20. Freezes/Desktop Flickering

    By Curi.4201, January 7, 2020
    • 0 replies
    • 22 views
    • 
    • Curi.4201
    • January 7, 2020

21. There's a cache I am supposed to clean, but I don't remember what it is. Help?

    By Dragon Priestess.9760, January 7, 2020
    • 1 reply
    • 85 views
    • 
    • Healix.5819
    • January 7, 2020

22. Question

    By Michumm.4501, January 5, 2020
    • 1 reply
    • 22 views
    • 
    • Inculpatus cedo.9234
    • January 5, 2020

23. Administrator and Mouse 4/Mouse 5?

    By SteveMND.1754, January 5, 2020
    • 2 replies
    • 43 views
    • 
    • Healix.5819
    • January 5, 2020

24. question for community

    By Gautama.5378, January 3, 2020
    • 19 replies
    • 232 views
    • 
    • Ashantara.8731
    • January 4, 2020

25. Getting kicked to character select screen every hour or so since the Wintersday Patch. (error :101)

    By Luna.9640, December 24, 2019
    • 8 replies
    • 198 views
    • 
    • ChickenOverlord.5763
    • January 4, 2020