Account & Technical Support

4,048 topics in this forum

1. enabling stereoscopic rendering for vr headset

   By jdmThor.3806, October 19, 2017
   • 14 replies
   • 3.5k views
   • 
   • Bloodstealer.5978
   • March 31, 2019

2. Macro use question - voice

   By Keysha.2815, March 30, 2019
   • 2 replies
   • 39 views
   • 
   • Illconceived Was Na.9781
   • March 30, 2019

3. Sound Issue

   By Xalcen.3471, October 9, 2018
   • 8 replies
   • 1.6k views
   • 
   • Inculpatus cedo.9234
   • March 29, 2019

4. GW1 Account crash

   By LordKai.7362, March 28, 2019
   • 3 replies
   • 84 views
   • 
   • Inculpatus cedo.9234
   • March 29, 2019

5. High MS since Amazon server swap

   By Mathias.9657, March 20, 2019
   • 4 replies
   • 353 views
   • 
   • Healix.5819
   • March 26, 2019

6. Lag Problem After Mount Update

   By alain.1659, March 13, 2019
   • 1 reply
   • 81 views
   • 
   • AnonBackStabber.8536
   • March 22, 2019

7. Please help me understand the NetworkDiag file.

   By Redfeather.6401, March 19, 2019
   • 4 replies
   • 63 views
   • 
   • Redfeather.6401
   • March 19, 2019

8. Trying to sell Items in Trading Post ended in Login Error message

   By Stalkingwolf.6035, March 18, 2019
   • 3 replies
   • 54 views
   • 
   • Inculpatus cedo.9234
   • March 18, 2019

9. maybe strange download server when downloading the game

   By forevermagic.3195, March 16, 2019
   • 1 reply
   • 61 views
   • 
   • Healix.5819
   • March 17, 2019

10. Login Server = Down - Error Code: 42:0:9001:4414

    By Fay.2735, March 16, 2019
    • 6 replies
    • 351 views
    • 
    • Vegeta.2563
    • March 16, 2019

11. potentially multiple files...

    By ricky.1429, March 15, 2019
    • 3 replies
    • 123 views
    • 
    • ricky.1429
    • March 16, 2019

12. What authenticator is used?

    By Dacar.5283, March 16, 2019
    • 2 replies
    • 71 views
    • 
    • Inculpatus cedo.9234
    • March 16, 2019

13. Arenanet Code Not working, solved {myself} --plz delete

    By EnderzShadow.2506, March 15, 2019
    • 0 replies
    • 132 views
    • 
    • EnderzShadow.2506
    • March 15, 2019

14. Crash during character creation

    By Plautze.6290, March 9, 2019
    • 2 replies
    • 112 views
    • 
    • Plautze.6290
    • March 15, 2019

15. LOW FPS & DROP

    By TromzOr.2847, February 16, 2019
    • 5 replies
    • 243 views
    • 
    • Inoki.6048
    • March 14, 2019

16. Game crashes upon entering the server, hair textures inverted, general lag on character select

    By LenwynLavellan.4562, March 13, 2019
    • 1 reply
    • 54 views
    • 
    • Inculpatus cedo.9234
    • March 13, 2019

17. Unable to use new phone number with authentication

    By WolfOfLegend.9387, March 13, 2019
    • 1 reply
    • 70 views
    • 
    • JustTrogdor.7892
    • March 13, 2019

18. got crash now stuck

    By javier.9786, March 12, 2019
    • 2 replies
    • 106 views
    • 
    • javier.9786
    • March 13, 2019

19. Unable to purchase expansions / upgrade through online store

    By Cannadubh.9148, March 12, 2019
    • 3 replies
    • 21 views
    • 
    • Inculpatus cedo.9234
    • March 12, 2019

20. FPS Problem

    By Mikexsa.6482, March 12, 2019
    • 4 replies
    • 101 views
    • 
    • Inoki.6048
    • March 12, 2019

21. Ping Plotter Assistance

    By Chilli.2976, March 11, 2019
    • 4 replies
    • 279 views
    • 
    • mercury ranique.2170
    • March 12, 2019

22. "The game client losts its connection to the server"

    By Edge.8724, March 6, 2019
    • 7 replies
    • 225 views
    • 
    • Phyre Storm.1624
    • March 11, 2019

23. Messed up all the settings

    By Julischka Bean.7491, March 9, 2019
    • 2 replies
    • 131 views
    • 
    • Julischka Bean.7491
    • March 10, 2019

24. Can’t purchase a storage expander, not maxed out (1750, 6x purchased so far)

    By Julius Seizure.4985, August 20, 2018
    • 10 replies
    • 192 views
    • 
    • Julius Seizure.4985
    • March 10, 2019

25. Error 7:11:3:191:101

    By cheemun.2845, March 9, 2019
    • 0 replies
    • 53 views
    • 
    • cheemun.2845
    • March 9, 2019