Max 16FPS on lowest settings with good system

[aantiflaag.2465]

Heyho,

 

I got a problem; GW2 is running at max 16fps. The computer im trying to play this on got an i5 6500, 16GB of ram, a r9 390 8gb and its installed on ssd.

But even on the lowest possible settings and resolution, it gets 10-16 fps at max. Drivers are the newest, I checked temps of cpu and gpu, its all ok. But why is the game so slow? It should be a decent system for GW2, shouldnt it?

On a way less powerful laptop the game runs way smoother, so what is going on here?

[SkyShroud.2865]

Are other games running smoothly for you?

[aantiflaag.2465]

> @SkyShroud.2865 said:

> Are other games running smoothly for you?

 

Yes, everything else runs fine. Its only GW2 making problems.

[hellsqueen.3045]

Is it like this all the time or is there particular times that make it respond this way?

[aantiflaag.2465]

> @hellsqueen.3045 said:

> Is it like this all the time or is there particular times that make it respond this way?

 

Its all the time. 16FPS when in normal regions, 10 or less when in crowded regions/cities/new maps and so on. Never gets above 16FPS. Except in the menu :lol:

[hellsqueen.3045]

What settings are you trying to run it on?

Because this game can actually be pretty graphics intensive.

 

Personally, because I am totally a sucker for pretty, I run on:

Resolution: Windowed Fullscreen

 

Animation: High

Antialiasing: FXAA

Environment: High

LOD Distance: Medium

Reflections: All

Textures: High

Render Sampling: Native

Shadows: High

Shaders: High

Postprocessing: High

Character Model Limit: High

Character Model Quality: High

 

As for what is ticked and unticked

+ Ambient Occlusion

Best Texture Filtering

+ Depth Blur

+ Effect LOD

+ High Res Character Textures

+ Light Adaptation

Vertical Sync

 

If you are having trouble, I would untick High Res Character Textures because that only makes everything even more detailed and graphics intensive.

You can probably also lower the Character Model Limit, because maybe having lots of high detailed characters around is also causing issues.

 

Funnily enough, something that improved my frames, particularly in World Bosses and HUGE group things where I suffered the most, turning down the sound quality was actually a huge help. This is because the game tries to render the highest possible sound quality for every person around you and if you don't have a dedicated and powerful sound card, the rest of your computer is forced to work hard. In the end it just ends up sounding like a loud mess anyway and turning down the sound quality hardly changes anything because the sound still seems to be really great where I moved it to the middle.

 

You could also change post processing to low, because the difference between High and Low is negligible. Completely turned off, you lose the colour filter that sort of enhances each map and just makes it feel more realistic.

 

This probably isn't too much help and I am sorry about that, but I haven't really had a lot of issues with FPS in the game so far. Mine sits at around 85 to 90 most of the time so long as there isn't 50 people all spamming a boss or something.

 

[aantiflaag.2465]

> @hellsqueen.3045 said:

> What settings are you trying to run it on?

> Because this game can actually be pretty graphics intensive.

>

> Personally, because I am totally a sucker for pretty, I run on:

> Resolution: Windowed Fullscreen

>

> Animation: High

> Antialiasing: FXAA

> Environment: High

> LOD Distance: Medium

> Reflections: All

> Textures: High

> Render Sampling: Native

> Shadows: High

> Shaders: High

> Postprocessing: High

> Character Model Limit: High

> Character Model Quality: High

>

> As for what is ticked and unticked

> + Ambient Occlusion

> Best Texture Filtering

> + Depth Blur

> + Effect LOD

> + High Res Character Textures

> + Light Adaptation

> Vertical Sync

>

> If you are having trouble, I would untick High Res Character Textures because that only makes everything even more detailed and graphics intensive.

> You can probably also lower the Character Model Limit, because maybe having lots of high detailed characters around is also causing issues.

>

> Funnily enough, something that improved my frames, particularly in World Bosses and HUGE group things where I suffered the most, turning down the sound quality was actually a huge help. This is because the game tries to render the highest possible sound quality for every person around you and if you don't have a dedicated and powerful sound card, the rest of your computer is forced to work hard. In the end it just ends up sounding like a loud mess anyway and turning down the sound quality hardly changes anything because the sound still seems to be really great where I moved it to the middle.

>

> You could also change post processing to low, because the difference between High and Low is negligible. Completely turned off, you lose the colour filter that sort of enhances each map and just makes it feel more realistic.

>

> This probably isn't too much help and I am sorry about that, but I haven't really had a lot of issues with FPS in the game so far. Mine sits at around 85 to 90 most of the time so long as there isn't 50 people all spamming a boss or something.

>

 

Everything on lowest settings possible. Like really, everything, except resolution. Going lowest res gives 1 FPS more. Thats the thing, its really everything set to lowest. On this rig, i expect more FPS :( Cant play like this. Also unticked things like High Res Textures and so on. Its really weird.

[maddoctor.2738]

Are you around Champion's Dawn by any chance?

[aantiflaag.2465]

> @maddoctor.2738 said:

> Are you around Champion's Dawn by any chance?

 

It doesnt matter where I am. Got the problem everywhere,

[aantiflaag.2465]

The thin is, my own computer at home (i5 4590, 16GB Ram, RX480 8GB) runs it on high with 80+ FPS. This one here should perform somewhere near it, watching at the specs. CPU is even newer than my own one. Really annoying :/

[Goettel.4389]

Check if there are CPU hungry processes running in the background, GW2 really leans on the CPU.

[aantiflaag.2465]

> @Goettel.4389 said:

> Check if there are CPU hungry processes running in the background, GW2 really leans on the CPU.

 

There are none. GW2 is on high priority and set to all cores aswell. Temp doesnt get over 40 degrees. About 50% load while playing. Something is weird

[maddoctor.2738]

Go here: https://help.guildwars2.com/hc/en-us/articles/231273708-Files-to-Help-Solve-Tech-Problems

Click on Windows to download gameadvisor, run it, send the results to support.

[aantiflaag.2465]

> @maddoctor.2738 said:

> Go here: https://help.guildwars2.com/hc/en-us/articles/231273708-Files-to-Help-Solve-Tech-Problems

> Click on Windows to download gameadvisor, run it, send the results to support.

 

Thank you, will try!

[Healix.5819]

Check the bus speed of the GPU (using GPU-Z for example). If the GPU is in the wrong slot, not slotted properly or being throttled and operating at x1 for example, it'll kill your FPS in GW2.

[MrFayth.3546]

I suspect Healix is right.

It should look [like this](https://imgur.com/no8Wdyc "like this") when the game is running.

 

Sometimes it can stick in x1 no matter if it's in the correct slot or not. Re-seating the GPU usually solves it.

[Solaris.2489]

I used to have this problem, 17 fps everywhere. It turned out I had the 32 bit version of gw2 which does not function correctly with 64 bit windows. Installing the 64 bit gw2 client solved it and I have 60 fps everywhere except LA (30ish fps) on highest settings.

[Cyninja.2954]

> @Solaris.2489 said:

> I used to have this problem, 17 fps everywhere. It turned out I had the 32 bit version of gw2 which does not function correctly with 64 bit windows. Installing the 64 bit gw2 client solved it and I have 60 fps everywhere except LA (30ish fps) on highest settings.

 

This. Definitely make sure you are running the correct version corresponding to your OS. 32-bit client for 32-bit OS, 64-bit client for 64-bit OS.