Ocerkin.8741 Posted March 2, 2018 Share Posted March 2, 2018 way to make me want to give you money again in the future, i bought my 80$ pack on the day after the announcement of the sales, the 28th, im still without my gems even though i have access to PoF and im missing sales on things id like to be able to get!, this is the first game ive ever played that i didnt get what i paid for within 24 hours, let alone 10 minutes, im getting more and more pissed with the limited time they put on these sales yet theyve got me waiting 3 days! Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted March 2, 2018 Share Posted March 2, 2018 I'm sorry that you ran into trouble. Rather than expressing your frustration here, why not start a support ticket, and graciously request that ANet make good on the discount retroactively? They might be able to help. I know that it sometimes feels good to rant publicly, but it won't get you what you really want: the specific items at the price you had hoped to pay. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 2, 2018 Share Posted March 2, 2018 Also, it's good to read any disclaimers before purchasing, as the Ultimate Edition does state that there is a 72-hour hold on Gems. As above, contacting the Billing/Payment CS Team may prove fruitful; they usually try to accomodate players as best they can. Welcome to Elona, and good luck. Link to comment Share on other sites More sharing options...
mercury ranique.2170 Posted March 2, 2018 Share Posted March 2, 2018 Sadly bad people exist. So do gold sellers. Besides being an irritation in the game, they are part of a criminal organisation. I have seen reports that some are North Korean in origen. I am really sorry you are hindered by precision’s against these bad people, but believe me, it is needed. Link to comment Share on other sites More sharing options...
MrMojoRisin.7364 Posted March 2, 2018 Share Posted March 2, 2018 as above, if you put in a ticket explaining and put the specific sale you are chasing, they may just fix you up. anet are good like that. welcome to the game! Link to comment Share on other sites More sharing options...
Blude.6812 Posted March 3, 2018 Share Posted March 3, 2018 The disclaimer was quite clear about the wait time. So you bought with the knowledge of the wait. Nothing will come out of posting here other suggestions to contact support/put in a ticket, also knowing there may be some wait time for a response. Good Luck Link to comment Share on other sites More sharing options...
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