Vedlinyrim.2401 Posted October 4, 2018 Share Posted October 4, 2018 want to purchase path of fire but when i go to the website its all broken links? I cant purchase? Link to comment Share on other sites More sharing options...
Linken.6345 Posted October 4, 2018 Share Posted October 4, 2018 Have you tried inside game from the gem store? Link to comment Share on other sites More sharing options...
Vedlinyrim.2401 Posted October 4, 2018 Author Share Posted October 4, 2018 i ordered it but i received no confirmation if the order was placed? Link to comment Share on other sites More sharing options...
Vedlinyrim.2401 Posted October 4, 2018 Author Share Posted October 4, 2018 I tried to order in game marketplace with a mastercard and also with a visa. Both orders failed? I am beginning to think i may not need to spend the money if this is seeming to be this difficult to obtain. Link to comment Share on other sites More sharing options...
Cyninja.2954 Posted October 4, 2018 Share Posted October 4, 2018 > @"Vedlinyrim.2401" said: > I tried to order in game marketplace with a mastercard and also with a visa. Both orders failed? I am beginning to think i may not need to spend the money if this is seeming to be this difficult to obtain. This seems to be an issue on your end though don't you think? I mean there is hundreds of thousands of players successfully playing the game with expansions. Maybe try a different browser, or go through amazon or another retailer. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 4, 2018 Share Posted October 4, 2018 You can contact the Billing CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
Vedlinyrim.2401 Posted October 4, 2018 Author Share Posted October 4, 2018 thank you, i will try another attempt. although the website has broken links (unclickable) and the in-game store rejects my purchases LOL. so I am not sure how it is on my end for all the different avenues I have attempted? Link to comment Share on other sites More sharing options...
Vedlinyrim.2401 Posted October 4, 2018 Author Share Posted October 4, 2018 okay, got it. thanks guys! As it seems they really do not like firefox as a web browser. I used google chrome and it worked fine. Although I still find it strange that the in-game store purchase option didn't work. Personally that is a system that should be working flawlessly with no error encounters. Link to comment Share on other sites More sharing options...
Healix.5819 Posted October 4, 2018 Share Posted October 4, 2018 The broken links / missing images / solid color page on buy.guildwars2.com is because they use resources from digitalriver.com, so if you have higher security/privacy settings (including Firefox in private mode), it'll block them. Likewise, some ad-blockers will block it. Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted October 5, 2018 Share Posted October 5, 2018 > @"Vedlinyrim.2401" said: > okay, got it. thanks guys! As it seems they really do not like firefox as a web browser. I use Firefox and the Buy GW2 page has been broken for me for a long time. I tried turning off my ad blocker, white listing it for cookies and it is still broken. It is always just a page with black background, blue text links and broken images that do nothing when clicked. It seems to have to do with enabling tracking protection in Firefox because if I turn that off or allow an exception the website loads properly. It appears tracking from Digital River, Anet's payment processor, is what is being blocked and probably causing the problem with tracking protection enabled. So you can try temporarily disabling tracking protection or add an exception in Firefox by clicking the shield icon and select "Disable For This Site" when on the Buy GW2 webpage and it should work for you in the future. Link to comment Share on other sites More sharing options...
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