LucianDK.8615 Posted May 17, 2019 Share Posted May 17, 2019 repeatedly getting error 1036, product 9, module 18, line 624 Too many is going there for the skyscale collections. Link to comment Share on other sites More sharing options...
Crius.5487 Posted May 17, 2019 Share Posted May 17, 2019 I got the following error when trying to enter Sun's Refuge InstanceCreate failed. Error=1036; Product=9; Module=18; Line=624 Link to comment Share on other sites More sharing options...
Zushada.6108 Posted May 17, 2019 Share Posted May 17, 2019 yup same issue I had last night... I was right in the middle of a conversation with Gorrick too. :-( I will keep trying and see if it resolves itself like it did last night. Link to comment Share on other sites More sharing options...
Kitta.3657 Posted May 17, 2019 Share Posted May 17, 2019 Have this, my friend had it last night as well and now I cannot log on any character as it crashes me to desktop. wtf? Link to comment Share on other sites More sharing options...
Cheifcaptian Moroni.1629 Posted May 17, 2019 Share Posted May 17, 2019 I am getting the same message or an endless loading screen. Link to comment Share on other sites More sharing options...
Azaessevar.8051 Posted May 17, 2019 Share Posted May 17, 2019 Cannot even log into the game today. Link to comment Share on other sites More sharing options...
Teratus.2859 Posted May 17, 2019 Share Posted May 17, 2019 I entered it after getting the second Skyscale collection, after getting my egg and unlocking the collection for it my game crashed and now Gw2 keeps telling me there's a network error. I play on EU and this happens with various bugs that disconnect me, always the same Network error rubbish about checking my connection despite everything else working fine lol Link to comment Share on other sites More sharing options...
StAllerdyce.3941 Posted May 17, 2019 Share Posted May 17, 2019 I suspect this is related. ![](https://i.imgur.com/zx6PVme.png "") Link to comment Share on other sites More sharing options...
Absconditus.6804 Posted May 17, 2019 Share Posted May 17, 2019 Happened right after the egg hatched and talking with Gorrik for me as well. Probably is a coding error that triggers a crash. Typically we have to wait 10-15 minutes before we can log back in after a crash where the server still believes we are online. It needs to time out and is a safeguard to prevent data corruption from two instances of the account data existing simultaneously, e.g., you don't want the actual player's data to be overwritten by a ghost connection that lingers after a crash reverting things they have done for x amount of time. If you can't log in after 15 minutes, and there's no announced issue, then perhaps consider sending in a ticket. I'll just head to bed and check in the morning myself. Link to comment Share on other sites More sharing options...
Trevor Boyer.6524 Posted May 17, 2019 Share Posted May 17, 2019 Mine says nothing. It just freezes me when I try to enter Sun's Refuge, and then I have to restart client. Link to comment Share on other sites More sharing options...
LucianDK.8615 Posted May 17, 2019 Author Share Posted May 17, 2019 I was capable of entering and did my things in there Link to comment Share on other sites More sharing options...
Leliel.4108 Posted May 17, 2019 Share Posted May 17, 2019 My client freezes and I have to terminate the client whenever I enter sun's refuge. Link to comment Share on other sites More sharing options...
acapela.2468 Posted May 17, 2019 Share Posted May 17, 2019 Same here. Attempting to enter Sun's Refuge to dialog with Gorrik to start "Saving Skyscales". The same error is generated: InstanceCreate failed. Error=1036; Product=9; Module=18; Line=624. Subsequent attempts to enter Sun's Refuge result in the instance load screen sitting without any -mapinfo progress changes. FINALLY got in, had to restart the game and attempt to enter repeatedly. Took about 90 seconds to zone into the instance. Perhaps there is a hard upper limit on how many Sun's Refuge instances can be active at a time? Will I be able to return to Gorrik when "Saving Skyscales" is complete? Link to comment Share on other sites More sharing options...
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