smithy.3604 Posted August 2, 2019 Share Posted August 2, 2019 Hi, I have fresh Windows 10 1903 and I downloaded GW2 x64 installer to re-install and receive this error instantly after opening installer, I have tried other fixes that are posted online and none have worked, does anyone know how I can fix this? Thanks in advance, *--> Crash <--* Assertion: Failed to load Coherent DLL: 0xc1 File: ..\..\..\Engine\ArenaWeb\CoherentUi\AwCoh.cpp(50) App: Gw2-64.exe Pid: 12316 BaseAddr: 00007FF750550000 ProgramId: 101 Build: 98306 When: 2019-08-02T00:58:48Z 2019-08-02T01:58:48+01:00 Uptime: 0 days 0:00:01 Flags: 0 *--> System <--* Name: e1c1f260 IpAddr: 192.168.1.118 Processors: 8 [GenuineIntel:6:14:9] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 12333MB/16322MB 75% Paged: 12583MB/18754MB 67% Virtual: 134213346MB/134217727MB 3% Load: 24% CommitTotal: 6170MB CommitLimit: 18754MB CommitPeak: 6618MB SystemCache: 2622MB HandleCount: 63830 ProcessCount: 173 ThreadCount: 2120 *--> Process Memory <--* Private: 42MB WorkingSet: 39MB PeakWorkingSet: 140MB PageFaults: 111370 *--> Memory Category Usage (Inclusive) <--* [Category] [size(MB)] [Count] Root 19.67 6044 Uncategorized 11.46 4613 Collide Havok 6.45 755 Collide 6.45 755 Programmer Data 1.76 676 I/O 1.40 460 File Service 1.24 12 Networking 0.11 14 Collections 0.10 76 Dictionary 0.09 41 Archive 0.08 24 Asset Service 0.08 419 Event 0.07 3 Game 0.05 55 Engine 0.02 12 Content 0.02 1 Threading 0.01 14 Model-Programmer 0.01 1 BTree 0.00 6 CharClient 0.00 5 Services 0.00 8 File Core 0.00 2 UI 0.00 20 Text 0.00 1 *--> Memory Category Usage (Exclusive) <--* [Category] [size(MB)] [Count] Uncategorized 11.46 4613 Collide Havok 6.45 755 File Service 1.24 12 Networking 0.11 9 Dictionary 0.09 41 Archive 0.08 24 Asset Service 0.08 419 Event 0.07 3 Game 0.02 45 Content 0.02 1 Threading 0.01 14 Model-Programmer 0.01 1 Collections 0.01 28 Engine 0.01 6 BTree 0.00 6 CharClient 0.00 5 Services 0.00 8 File Core 0.00 2 Text 0.00 1 Download 0.00 3 UI 0.00 14 Programmer Data 0.00 2 Agent 0.00 1 String 0.00 8 *--> DllList <--* C:\Users\Charlie\AppData\Local\Temp\Gw2.exe C:\Windows\SYSTEM32\ntdll.dll C:\Windows\System32\KERNEL32.DLL C:\Windows\System32\KERNELBASE.dll C:\Windows\SYSTEM32\apphelp.dll C:\Windows\System32\USER32.dll C:\Windows\System32\win32u.dll C:\Windows\System32\GDI32.dll C:\Windows\System32\gdi32full.dll C:\Windows\System32\msvcp_win.dll C:\Windows\System32\ucrtbase.dll C:\Windows\System32\ADVAPI32.dll C:\Windows\System32\msvcrt.dll C:\Windows\System32\sechost.dll C:\Windows\System32\RPCRT4.dll C:\Windows\System32\WS2_32.dll C:\Windows\System32\WINTRUST.dll C:\Windows\System32\MSASN1.dll C:\Windows\System32\CRYPT32.dll C:\Windows\System32\PSAPI.DLL C:\Windows\SYSTEM32\VERSION.dll C:\Windows\System32\ole32.dll C:\Windows\System32\combase.dll C:\Windows\SYSTEM32\WTSAPI32.dll C:\Windows\SYSTEM32\WINMM.dll C:\Windows\System32\bcryptPrimitives.dll C:\Windows\SYSTEM32\WINMMBASE.dll C:\Windows\System32\OLEAUT32.dll C:\Windows\System32\cfgmgr32.dll C:\Windows\System32\SHELL32.dll C:\Windows\System32\shcore.dll C:\Windows\System32\windows.storage.dll C:\Windows\System32\profapi.dll C:\Windows\System32\powrprof.dll C:\Windows\System32\UMPDC.dll C:\Windows\System32\shlwapi.dll C:\Windows\System32\kernel.appcore.dll C:\Windows\System32\cryptsp.dll C:\Windows\SYSTEM32\MSACM32.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.239_none_17b2a1a26d9eefd6\gdiplus.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.239_none_2a25bd6a466b9e19\COMCTL32.dll C:\Windows\SYSTEM32\USP10.dll C:\Windows\SYSTEM32\MSIMG32.dll C:\Windows\SYSTEM32\Secur32.dll C:\Windows\SYSTEM32\CRYPTBASE.DLL C:\Windows\SYSTEM32\SSPICLI.DLL C:\Windows\System32\IMM32.DLL C:\Windows\SYSTEM32\dbghelp.dll C:\Windows\System32\bcrypt.dll C:\Windows\system32\uxtheme.dll C:\Windows\System32\clbcatq.dll C:\Windows\SYSTEM32\ntmarta.dll C:\Windows\System32\MSCTF.dll C:\Windows\system32\napinsp.dll C:\Windows\system32\pnrpnsp.dll C:\Windows\System32\mswsock.dll C:\Windows\SYSTEM32\DNSAPI.dll C:\Windows\System32\NSI.dll C:\Windows\SYSTEM32\IPHLPAPI.DLL C:\Windows\System32\winrnr.dll C:\Windows\system32\NLAapi.dll C:\Windows\system32\wshbth.dll C:\Program Files\Bonjour\mdnsNSP.dll C:\Windows\System32\fwpuclnt.dll C:\Windows\System32\rasadhlp.dll C:\Windows\System32\TextInputFramework.dll C:\Windows\System32\CoreUIComponents.dll C:\Windows\System32\CoreMessaging.dll C:\Windows\SYSTEM32\wintypes.dll C:\Windows\SYSTEM32\WindowsCodecs.dll *--> Game Context <--* MapId: 0 Flags: 0x241 ElapsedTime: 00:00:00 *--> World State <--* [DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 10.0.18362.1 (64/32-bit compatible)] *--> ClientContextThreadProc Thread 0x13e0 <--* *--> Trace <--* Pc Rt : Args 00007ff7`5071c5fc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`5071c67b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`511d8f32 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`50b6bf9d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`50b6a4e7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`50a9014b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`50a93b62 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`506fa36b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`508eb0be 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`508e92fe 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`508e8f79 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`508ea60f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`508e897c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`507132d1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`508a22a1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`e1c77bd4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`e3a4ce71 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--* rax=0000000000000001 rbx=00007ff751d13548 rcx=000000c56d0fe870 rdx=00007ff751d13548 rsi=0000000000000032 rdi=000000c56d0feda0 rip=00007ff75071c59d rsp=000000c56d0fe810 rbp=000000c56d0ff120 r8=0000000000000032 r9=00007ff750550000 r10=000000c56d0fea96 r11=000000c56d0fecd0 r12=0000000000000002 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202 rbx-32 00007FF751D13528 62655761`6e657241 6e657265`686f435c 74477741`5c744774 00000000`7070632e rbx +0 00007FF751D13548 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 62655761`6e657241 6e657265`686f435c rbx+32 00007FF751D13568 6f437741`5c695574 00000070`70632e68 73676e69`74746573 6d616e65`6c69662e rcx-32 000000C56D0FE850 00007ff7`5071c59d 000000c5`6d0fe810 000000c5`6d0ff120 00000007`00000021 rcx +0 000000C56D0FE870 00000000`00000020 00000000`ffffffff 00000286`00000000 000000c5`6d0fea96 rcx+32 000000C56D0FE890 00007f00`00000002 00000000`00000000 00009f80`0010000f 0053002b`002b0033 rdx-32 00007FF751D13528 62655761`6e657241 6e657265`686f435c 74477741`5c744774 00000000`7070632e rdx +0 00007FF751D13548 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 62655761`6e657241 6e657265`686f435c rdx+32 00007FF751D13568 6f437741`5c695574 00000070`70632e68 73676e69`74746573 6d616e65`6c69662e r9 +0 00007FF750550000 00000003`00905a4d 0000ffff`00000004 00000000`000000b8 00000000`00000040 r9+32 00007FF750550020 00000000`00000000 00000000`00000000 00000000`00000000 00000168`00000000 *--> Code <--* 00007ff7`5071c57d 488bf941 8bf0488d 0d964aca 01488bda H..A..H...J..H.. 00007ff7`5071c58d e80e76fe ff488d4c 2460ff15 9b9d3a01 ..v..H.L$`....:. 00007ff7`5071c59d 488b8424 58010000 4c8d0524 243c0148 H..$X...L..$$<.H 00007ff7`5071c5ad 89442440 4885db48 8b8424f8 00000044 .D$@H..H..$....D 00007ff7`5071c5bd 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$. 00007ff7`5071c5cd 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D *--> Stack <--* 000000c5`6d0fe810 000000c5`6d0fedc1 00000000`00000200 00000000`00000021 00000000`00000000 ...m............!............... 000000c5`6d0fe830 000000c5`6d0fe850 000000c5`6d0fe870 00000000`00000000 000000c5`6d0fe7f8 P..m....p..m...............m.... 000000c5`6d0fe850 00007ff7`5071c59d 000000c5`6d0fe810 000000c5`6d0ff120 00000007`00000021 ..qP.......m.... ..m....!....... 000000c5`6d0fe870 00000000`00000020 00000000`ffffffff 00000286`00000000 000000c5`6d0fea96 ..........................m.... 000000c5`6d0fe890 00007f00`00000002 00000000`00000000 00009f80`0010000f 0053002b`002b0033 ........................3.+.+.S. 000000c5`6d0fe8b0 00000202`002b002b 00007ffd`c7558654 00000000`00000000 00000000`7ffe0385 +.+.....T.U..................... 000000c5`6d0fe8d0 00000000`00000040 00000286`cc4366d8 00000286`cc436690 00000000`00000001 @........fC......fC............. 000000c5`6d0fe8f0 000000c5`6d0fe870 00007ff7`51d13548 00007ff7`51d13548 000000c5`6d0fe810 p..m....H5.Q....H5.Q.......m.... 000000c5`6d0fe910 000000c5`6d0ff120 00000000`00000032 000000c5`6d0feda0 00000000`00000032 ..m....2..........m....2....... 000000c5`6d0fe930 00007ff7`50550000 000000c5`6d0fea96 000000c5`6d0fecd0 00000000`00000002 ..UP.......m.......m............ 000000c5`6d0fe950 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`5071c59d ..........................qP.... 000000c5`6d0fe970 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00009f80 ................................ 000000c5`6d0fe990 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fe9b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fe9d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fe9f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fea10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fea30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fea50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fea70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fea90 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0feab0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0fead0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0feaf0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 000000c5`6d0feb10 00000000`00000000 00007ffd`e3a207cd 00000286`cc643820 00000016`6d0feea0 ................ 8d........m.... 000000c5`6d0feb30 00000000`00000004 00000286`cc62d0a0 00000286`ce952970 00007ffd`c908f534 ..........b.....p)......4....... 000000c5`6d0feb50 00000286`cc505180 00000023`02000002 00000000`00000000 00000286`cc62f940 .QP.........#...........@.b..... 000000c5`6d0feb70 00000000`00000100 00000286`ca2b0150 00000000`00000000 00000000`00000001 ........P.+..................... 000000c5`6d0feb90 00000000`00000055 00000286`ca2b0000 00000286`ca2b0000 00007ffd`e3a260c9 U.........+.......+......`...... 000000c5`6d0febb0 00000286`ca2baad0 00000000`00000600 00000286`cc630601 00007ffd`00000080 ..+...............c............. 000000c5`6d0febd0 00000000`00000100 00000286`cc657650 00000000`00000080 00007ffd`e3a21d71 ........Pve.............q....... 000000c5`6d0febf0 00000286`ca2b0000 00000286`ca2b0000 00000286`cc657640 00000000`00000080 ..+.......+.....@ve............. 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Inculpatus cedo.9234 Posted August 2, 2019 Share Posted August 2, 2019 For an individualized response, you can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
hanabal lecter.2495 Posted August 3, 2019 Share Posted August 3, 2019 getting this same error and i can't even uninstall the game or else it gives the error too wtf. Link to comment Share on other sites More sharing options...
Doghouse.1562 Posted August 3, 2019 Share Posted August 3, 2019 Getting what might be similar errors intermittently since yesterday. They invariably happen either during login or when I try to swap maps. Usually they're followed by a "Connection errors - retrying" message when I try to log back in; sometimes that clears and I can play again (until the next time). Link to comment Share on other sites More sharing options...
Doghouse.1562 Posted August 5, 2019 Share Posted August 5, 2019 Hmm. My version of the problem seems to be related to the latest Windows patch, plus running Comodo Firewall. Haven't had time to investigate properly, but I suspect that Comodo and the Windows firewall were trying to run concurrently, and not playing nicely. With Comodo uninstalled, my set up currently seems stable. Link to comment Share on other sites More sharing options...
smithy.3604 Posted August 6, 2019 Author Share Posted August 6, 2019 I have still not fixed this issue..... Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 6, 2019 Share Posted August 6, 2019 What did the Tech CS Team say? Did you make sure nothing is interfering with the Coherent program? Virus/Malware/Adware scanners, etc.? Link to comment Share on other sites More sharing options...
smithy.3604 Posted August 6, 2019 Author Share Posted August 6, 2019 Yes, as far as I know to check, there is nothing interfering with it Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 7, 2019 Share Posted August 7, 2019 If you're still trying to run Gw2Setup-64.exe, create a Guild Wars 2 folder on your desktop (it can be moved wherever you want later), move Gw2Setup-64.exe into that folder, then rename it to Gw2-64.exe and run it. Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted August 7, 2019 Share Posted August 7, 2019 I strongly recommend @"Healix.5819"'s suggestion. **** FYI try (temporarily) changing your default browser to something else. There's some rare instances of Coherent getting confused about it and toggling the Windows preference would resolve that. Likewise, some anti-malware software sometimes doesn't whitelist 3rd party software, although that seems less likely. And finally, if you have your old drive, you can literally copy and paste its GW2 folder to the new computer and it will work. Tip: don't install to c:\Program Files. For a variety of reasons, your likely to have fewer issues (in the long run) if you install to e.g. c:\Games. (A lot of people will never have to worry about that; this is to preempt becoming one of the unlucky ones.) Link to comment Share on other sites More sharing options...
smithy.3604 Posted August 8, 2019 Author Share Posted August 8, 2019 Thank you, I tried both of these, I got further, it began to download the game and some tmp/dat files but it happened again with the exact same error. Link to comment Share on other sites More sharing options...
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