Account & Technical Support

4,048 topics in this forum

1. High ping of 4000 only in GW2 - tried different things but nothing helped

   By Serenity.6304, January 28, 2020
   • 5 replies
   • 157 views
   • 
   • thepenmonster.3621
   • January 29, 2020

2. Unable to gain access to the login-server

   By Burjis.3087, January 28, 2020
   • 1 reply
   • 420 views
   • 
   • foxof.8752
   • January 29, 2020

3. Arena Net ignoring support tickets 1 2

   By Mr Hildebrand.6742, January 23, 2020
   • 42 replies
   • 916 views
   • 
   • Fire Attunement.9835
   • January 28, 2020

4. Unable to connect to login server message, lag spikes

   By mrherg.5849, January 28, 2020
   • 0 replies
   • 52 views
   • 
   • mrherg.5849
   • January 28, 2020

5. Game freezes at the end of ,,Small Victory Epilogue''

   By daros.3407, January 26, 2020
   • 12 replies
   • 473 views
   • 
   • daros.3407
   • January 28, 2020

6. Anyone enjoy playing on Ryzen 3600x + CPU?

   By mes.4607, January 27, 2020
   • 2 replies
   • 487 views
   • 
   • Infusion.7149
   • January 27, 2020

7. Does Overclocking Memory Affect GW2?

   By Cobrakon.3108, January 27, 2020
   • 3 replies
   • 110 views
   • 
   • Infusion.7149
   • January 27, 2020

8. I can't tell what component in my computer needs upgrading for this game?

   By OhMrSandman.4165, January 26, 2020
   • 2 replies
   • 91 views
   • 
   • OhMrSandman.4165
   • January 26, 2020

9. Lag spikes and random disconnects

   By Ghetx.1752, January 24, 2020
   • 5 replies
   • 142 views
   • 
   • Inculpatus cedo.9234
   • January 26, 2020

10. Why I can't access Domain of Kourna?

    By Murshid.9854, January 25, 2020
    • 1 reply
    • 44 views
    • 
    • Inculpatus cedo.9234
    • January 25, 2020

11. I got a new Iphone and lost my google authenticator for my guild wars 2 account

    By Davidm.2419, January 23, 2020
    • 1 reply
    • 88 views
    • 
    • Linken.6345
    • January 23, 2020

12. 35% AND NO DOWNLOAD

    By kathy.8291, December 26, 2019
    • 10 replies
    • 743 views
    • 
    • Ordin.8341
    • January 23, 2020

13. Connection problems limited to a specific account

    By Erik.8593, January 23, 2020
    • 6 replies
    • 296 views
    • 
    • Inculpatus cedo.9234
    • January 23, 2020

14. Installation issues...still

    By Sikkatrix.3612, January 21, 2020
    • 4 replies
    • 92 views
    • 
    • Healix.5819
    • January 22, 2020

15. Lag on gw2

    By Kiso.8465, January 15, 2020
    • 5 replies
    • 335 views
    • 
    • Zexanima.7851
    • January 21, 2020

16. Infinite patch download

    By Lily.1935, July 5, 2018
    • 8 replies
    • 853 views
    • 
    • Sportshugo.6278
    • January 21, 2020

17. [MAC] No success points are counted

    By Buana.3516, January 20, 2020
    • 2 replies
    • 34 views
    • 
    • Buana.3516
    • January 21, 2020

18. Super slow download in the launcher...is this normal?

    By denniedarko.7123, January 19, 2020
    • 9 replies
    • 3k views
    • 
    • Hotskillz.5208
    • January 20, 2020

19. Login server down?

    By Linken.6345, January 19, 2020
    • 8 replies
    • 701 views
    • 
    • GODh.3892
    • January 19, 2020

20. Login Sever down ?(EU)

    By Lord of the Fire.6870, January 19, 2020
    • 5 replies
    • 233 views
    • 
    • lokilalouve.5738
    • January 19, 2020

21. unanswered ticket

    By AllNightPlayer.1286, January 19, 2020
    • 1 reply
    • 65 views
    • 
    • Inculpatus cedo.9234
    • January 19, 2020

22. OK i'm logged in here on site, BUT the game won't let me log-in

    By darrkkenzi.8601, January 18, 2020
    • 11 replies
    • 283 views
    • 
    • Healix.5819
    • January 18, 2020

23. Frequent "The game client is unable to gain access to the log-in server at this time"

    By YtseJam.9784, January 17, 2020
    • 9 replies
    • 224 views
    • 
    • Zok.4956
    • January 18, 2020

24. Game download getting suck constantly at 26%

    By Accensa.8361, January 18, 2020
    • 2 replies
    • 83 views
    • 
    • Accensa.8361
    • January 18, 2020

25. Mac Crashes in Divinity's Reach since Wintersday? 1 2 3 4 8

    By MisterDiskord.8470, December 17, 2019
    • 178 replies
    • 5.1k views
    • 
    • sr frank of robins.6982
    • January 18, 2020