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Account & Technical Support

Technical support for game and account issues. 

4,048 topics in this forum

  1. Fix for the blinding white screen that displays after login?

    By ClaraFee.2579,
    • 9 replies
    • 239 views

  2. Game random screen freezes and weird UI lag text

    By Lotus.8574,
    • 1 reply
    • 42 views

  3. Purchased Path of Fire but activated it on a closed account

    By AtticusBane.6739,
    • 1 reply
    • 41 views

  4. Game Crashing

    By Battleman.1428,
    • 0 replies
    • 104 views

  5. game wont work

    By DemonLordPatrick.5016,
    • 10 replies
    • 231 views

  6. Audio issues after Windows 10 update

    By Headcase.4618,
    • 9 replies
    • 91 views

  7. Daily DC

    By bkv.2371,
    • 8 replies
    • 139 views

  8. Desperate here. Need help with patch problem. You get something from gemstore if you can really help

    By Vanwusel.7890,
    • 7 replies
    • 401 views

  9. No response from ticket

    By gluteus maximus.2860,
    • 2 replies
    • 88 views

  10. Ticket Support Times

    By cinnawaffles.3729,
    • 15 replies
    • 423 views

  11. download can't complete

    By Notcs.8409,
    • 1 reply
    • 24 views

  12. Story & Disconnections

    By QueenLozza.4195,
    • 9 replies
    • 143 views

  13. Random lag, but not really lag issue

    By Zreaver.1468,
    • 5 replies
    • 93 views

  14. [Merged] Customer Support Ticket Response Times 1 2 3 4 29

    By Zephyr.8015,
    • 719 replies
    • 24.3k views

  15. Free accounts able to do the "Daily Completionist"?

    By DigitalGamer.5491,
    • 12 replies
    • 505 views

  16. Stuck in PvP Map Select Screen, I know GMs can unstuck me, Plz help

    By ruller.2084,
    • 8 replies
    • 271 views

  17. Severe packet loss - need help

    By Shroud.2307,
    • 13 replies
    • 454 views

  18. Infinite single file download

    By Burjis.3087,
    • 4 replies
    • 321 views

  19. FPS problem has been solved.

    By Speedylord.2798,
    • 1 reply
    • 83 views

  20. Crashing at lauching the game "Exception: c0000005 "

    By Mordaredrom.9162,
    • 3 replies
    • 110 views

  21. Problem with Dialog and Effects Audio | Voices mutes completely when out of sight

    By Wolfb.7025,
    • 1 reply
    • 51 views

  22. Can't buy gems. No explanation.

    By jaif.3518,
    • 8 replies
    • 201 views

  23. The textures are flashing.

    By Vox.9430,
    • 14 replies
    • 199 views

  24. "This APP can't run on your PC"

    By Thefarside.2178,
    • 9 replies
    • 2.9k views

  25. GW2 Not utilizing my eGPU at all. All other games work perfect besides GW2. Is there a fix?

    By AquarianS.1596,
    • 13 replies
    • 349 views
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