phokus.8934 Posted June 10, 2020 Share Posted June 10, 2020 > @"Mike.7983" said: > 28 hours 37min still broken, lets see if can hit 48 at this rate. This is kind of embarrassing that they haven't fixed this yet. Link to comment Share on other sites More sharing options...
Mike.7983 Posted June 10, 2020 Share Posted June 10, 2020 > @"Damevi.7406" said: > FYI > I submitted a ticket and it seems Anet is aware of this issue despite no comments and is working on a fix. > > Anet response from GM Ignis: > > Hello, > > > > Thank you for contacting Guild Wars 2 support! > > > > I understand you're reaching out to us regarding an issue you've encountered with your game crashing after accessing the Build Template interface panel. I want to inform you our teams are aware of this issue and plan to have a fix implemented for this crash soon. You can keep an eye on our Game Release Notes category for any updates regarding this issue here: https://en-forum.guildwars2.com/categories/game-release-notes > > > > Thank you for your patience while we work to resolve this issue. If you have any other questions or concerns regarding your account, please don't hesitate to get back in touch. We're always here to help. > > > > Regards, > > > > GM Ignis > > Guild Wars 2 Support Team > > http://help.guildwars2.com/ Them not replying on forums is what the major problem is, would save time having to reply to each individual person. Link to comment Share on other sites More sharing options...
Zyx.9413 Posted June 10, 2020 Share Posted June 10, 2020 > @"WorldofBay.8160" said: > > @"Zyx.9413" said: > > This error is happening because a malfunction in the code with the Revenant class saved templates. What Anet should do, if they don't have the a fix yet, is to delete all the build templates in everyone's account or just revenant's related templates if it is possible. Some people might get mad because of this, but at least everyone can play and change their builds at will. > > no, they should just revert the patch. the patch was nothing near big enough to prefer keeping it over game-breaking bugs. anyways as a dev i know that any commit is logged and revertible isolated from the rest even in the worst code base possible. the best solution would be to take any change related to builds, revert it and ship that as an update. since nothing has been in the change logs it must've been a fully internal change that broke the game. maybe a code refactoring. maybe preparation for future changes. maybe performance optimization. whatever it was it was neglectable enough to stay out of the patch notes so it has to be neglectable enough to get removed, right? Yes, they could do that too, but, maybe the patch is working and only got the Rev saved templates corrupted in the process. even reverting the patch, what got corrupted won't be easily fixed unless a restore is made. Link to comment Share on other sites More sharing options...
Rizkore.1760 Posted June 10, 2020 Share Posted June 10, 2020 Anet knows the issue and has respond to tickets. They are figuring it out, some problems take time to solve. Link to comment Share on other sites More sharing options...
oliverduzza.9456 Posted June 10, 2020 Share Posted June 10, 2020 > @"strong.1974" said: > > @"oliverduzza.9456" said: > > Hello, > > > > Thanks for getting back to us. > > > > I would like to let you know that we're already aware of this issue and the Development Team is already looking into it. > > > > Unfortunately, the "Build Tab" will be unavailable for now. Rest assured that a fix will be applied to the game client soon. > > > > Thank you for your understanding. > > Regards, > > > > > > Yeah, well I ain't holding my breath....... > > Who are you? Just another mug. this is copy/paste of the reply I got from my ticket for this issue..... Link to comment Share on other sites More sharing options...
oliverduzza.9456 Posted June 10, 2020 Share Posted June 10, 2020 > @"phokus.8934" said: > > @"Mike.7983" said: > > 28 hours 37min still broken, lets see if can hit 48 at this rate. > > This is kind of embarrassing that they haven't fixed this yet. I find it equally amazing that the 'Known Issues' section of the Support page has not been updated since April with all the problems over the last few weeks... Link to comment Share on other sites More sharing options...
Wutah.8695 Posted June 10, 2020 Share Posted June 10, 2020 Still no FIX.. can't believe... bah.. Link to comment Share on other sites More sharing options...
AngronAtreides.2195 Posted June 10, 2020 Share Posted June 10, 2020 +1 here. Can't even open the build tab without the game crashing Link to comment Share on other sites More sharing options...
AkemiTanaka.1625 Posted June 10, 2020 Share Posted June 10, 2020 Same problem here Link to comment Share on other sites More sharing options...
Niteraven.1372 Posted June 10, 2020 Share Posted June 10, 2020 Well it has become blatantly obvious that this is not a priority or they just don't care at all. After all it does not affect the gem store. The only thing I can suggest, that has worked for me, is to take matters into your own hands and hotkey the build changes. I still can't SEE my build but as I only have 3 slots I can notice and remember which is which by the traits that pop up and the weapons that come up usable or gray. Apparently you have to do your own fixes in this game now. Link to comment Share on other sites More sharing options...
ErgoSum.3978 Posted June 10, 2020 Share Posted June 10, 2020 I opened a support ticket at the morning, Anet answered that, they know about the problem, they "plan to have a fix implemented for this crash soon". It is an annoying bug, and effect a lot of people, i realy think they should improve their communication with the gaming community. Link to comment Share on other sites More sharing options...
drogon.9834 Posted June 10, 2020 Share Posted June 10, 2020 A new day and the game is still unplayable? I think this is a first for me. A mature MMO unplayable for this long a time without any official acknowledgment ... /sigh. Link to comment Share on other sites More sharing options...
Mike.7983 Posted June 10, 2020 Share Posted June 10, 2020 30 hours 24min and counting, either fix it, or roll back the update plz Link to comment Share on other sites More sharing options...
AngronAtreides.2195 Posted June 10, 2020 Share Posted June 10, 2020 > @"EmperorMoth.2709" said: > I have been having this happen as well, but on elementalist. So not just a rev issue, a multiclass issue. I do, however, have rev builds saved to my build storage. the rev builds you have stored ARE the issue Link to comment Share on other sites More sharing options...
AngronAtreides.2195 Posted June 10, 2020 Share Posted June 10, 2020 I wish there was a way to delete saved templates without opening the Build tab Link to comment Share on other sites More sharing options...
AngronAtreides.2195 Posted June 10, 2020 Share Posted June 10, 2020 > @"Rizkore.1760" said: > Anet knows the issue and has respond to tickets. They are figuring it out, some problems take time to solve. 30+ hours to solve, though?? Link to comment Share on other sites More sharing options...
AngronAtreides.2195 Posted June 10, 2020 Share Posted June 10, 2020 30 hours, 57 minutes Link to comment Share on other sites More sharing options...
zetser.5307 Posted June 10, 2020 Share Posted June 10, 2020 Something that has worked for me so far is to copy the code of the build I want to use, paste it in the chat and when the window with the build appears click on the option "apply to settings template". Check if the statistics are modified to know that the changes have been applied correctly. Link to comment Share on other sites More sharing options...
AngronAtreides.2195 Posted June 10, 2020 Share Posted June 10, 2020 > @"Pheonix.4160" said: > > @"Krypto.2069" said: > > > @"Julius Seizure.4985" said: > > >... if I had a PvE load-out before this bug. I cannot check and see my traits to even assess what load-out I currently have so that I may play the right character in the right game mode.... > > > > > > @"Julius Seizure.4985" , I know it's NO fix, but if you have gw2efficiency.com setup, you can view your Build and Equipment templates, including traits per toon in its Character interface. The build that the toon has loaded will show initially, but you can select the Build Tab drop down at the top of the screen to see other builds and the traits. > > > > This may be of some use while things get sorted out. > > > >  > > > > > > dont wanna sound like a debbie downer... but armor builds arent all the same. anet dont have a template for armors sooo yea, dunno how well thats going to work for most.. its not going to for me at least. =[ > can still access the equipment page, it's just the Build Specialization tab that doesn't work Link to comment Share on other sites More sharing options...
Abbienormal.2690 Posted June 10, 2020 Share Posted June 10, 2020 > @"SuperBacon.5726" said: > Roughly 26 hours now since this happened with no response from Anet, feels like they don't really care and for anyone who says "they do care". Perception is reality. I was just looking to see if there was a response from Anet. Nothing on FB that I saw either. If there was one thing that Anet is bad at is keeping the community informed. It's the one point that they know they are bad at. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted June 11, 2020 Share Posted June 11, 2020 Can everyone on here confirm that they have a **Renegade** build stored in their Build Storage? Because that seems to be causing the crashes, making the Build Template window inaccessable, because the game currently doesn't seem to recognize/be able to interprete **Renegade build codes** (while Herald builds are not affected). Link to comment Share on other sites More sharing options...
htewing.1690 Posted June 11, 2020 Share Posted June 11, 2020 > @"Ashantara.8731" said: > Can everyone on here confirm that they have a **Renegade** build stored in their Build Storage? Because that seems to be causing the crashes, making the Build Template window inaccessable, because the game currently doesn't seem to recognize/be able to interprete **Renegade build codes**. Yes. Two of them, one herald and one renegade. Link to comment Share on other sites More sharing options...
KidRoleplay.3615 Posted June 11, 2020 Share Posted June 11, 2020 Patience!! Patience, my love! https://en-forum.guildwars2.com/discussion/107604/game-update-notes-june-9-2020#latest Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted June 11, 2020 Share Posted June 11, 2020 **UPDATE:** FIXED! <3 Link to comment Share on other sites More sharing options...
Rizkore.1760 Posted June 11, 2020 Share Posted June 11, 2020 Fixed. See they problem solve. Thanks Anet. Link to comment Share on other sites More sharing options...
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