Account & Technical Support

4,048 topics in this forum

1. Will this Laptop be sufficient for GW2?

   By sara.6042, June 30, 2020
   • 3 replies
   • 63 views
   • 
   • TheQuickFox.3826
   • July 1, 2020

2. Mapwide lag spikes

   By John.8507, June 4, 2020
   • 7 replies
   • 344 views
   • 
   • VoxShatterfall.5470
   • July 1, 2020

3. Disconnections and server issues again??

   By zorokai.1486, May 19, 2020
   • 3 replies
   • 171 views
   • 
   • VoxShatterfall.5470
   • July 1, 2020

4. Can't buy expansions

   By Rainshine.5493, June 30, 2020
   • 2 replies
   • 64 views
   • 
   • Inculpatus cedo.9234
   • June 30, 2020

5. InstanceCreate Failed. Error=42; Product=5;Module=18; Line 1754

   By morty.4019, June 30, 2020
   • 7 replies
   • 160 views
   • 
   • TheMaverick.6104
   • June 30, 2020

6. Gw2 dat.file

   By Azazel.7536, June 29, 2020
   • 6 replies
   • 240 views
   • 
   • Azazel.7536
   • June 29, 2020

7. (Edit: Doublepost, sorry)

   By Azazel.7536, June 29, 2020
   • 0 replies
   • 11 views
   • 
   • Azazel.7536
   • June 29, 2020

8. New Laptop for GW2

   By sara.6042, June 23, 2020
   • 13 replies
   • 795 views
   • 
   • sara.6042
   • June 29, 2020

9. Game freezes after the last patches

   By SAROMON.9158, June 1, 2020
   • 5 replies
   • 101 views
   • 
   • SAROMON.9158
   • June 29, 2020

10. Merged: is anet aware of the terrible server situation?

    By dolavan.8325, June 28, 2020
    • 0 replies
    • 61 views
    • 
    • dolavan.8325
    • June 28, 2020

11. A faster way to play?

    By Dan.9304, June 25, 2020
    • 5 replies
    • 121 views
    • 
    • Feirlista Xv.1425
    • June 26, 2020

12. A Message About Customer Support Response Times 1 2 3

    By Fire Attunement.9835, April 30, 2020
    • 63 replies
    • 14.6k views
    • 
    • dave.9647
    • June 26, 2020

13. Can't buy expansion without giving up all my personal information?

    By Ramooh.3286, June 26, 2020
    • 1 reply
    • 101 views
    • 
    • Healix.5819
    • June 26, 2020

14. freeze while playing

    By Fatzel.9108, June 26, 2020
    • 0 replies
    • 61 views
    • 
    • Fatzel.9108
    • June 26, 2020

15. Help with a repair

    By aXa.1587, February 22, 2018
    • 24 replies
    • 2.9k views
    • 
    • yorick.1305
    • June 25, 2020

16. Whats up with the performance?

    By Zeusx.2906, May 23, 2020
    • 12 replies
    • 526 views
    • 
    • Feirlista Xv.1425
    • June 25, 2020

17. Upgraded from Win7 to Win10 = lag

    By Cruzy.3706, June 2, 2020
    • 7 replies
    • 125 views
    • 
    • Feirlista Xv.1425
    • June 25, 2020

18. Sun lens flare in Drizzlewood Coast issue

    By Alexandar.5698, June 22, 2020
    • 4 replies
    • 53 views
    • 
    • Feirlista Xv.1425
    • June 25, 2020

19. -mapLoadinfo not working

    By ShinGlacier.9628, June 23, 2020
    • 9 replies
    • 177 views
    • 
    • Edgar Drake.8326
    • June 25, 2020

20. Issue with Accidentally Buying Adoption Licenses

    By DragonSlayer.1087, June 24, 2020
    • 3 replies
    • 97 views
    • 
    • DragonSlayer.1087
    • June 25, 2020

21. Dumb mistake with Level-80 Boost

    By matadir.4607, June 24, 2020
    • 4 replies
    • 131 views
    • 
    • Feirlista Xv.1425
    • June 24, 2020

22. Can't login into support site

    By chronicler.7160, March 26, 2018
    • 19 replies
    • 545 views
    • 
    • Miporin.3529
    • June 24, 2020

23. 2FA on every login?

    By Funky.4861, June 22, 2020
    • 3 replies
    • 71 views
    • 
    • Funky.4861
    • June 23, 2020

24. Error Code - 42:0:9001:4457:101 and error code: 7:11:3:191:101

    By SweetPotato.7456, March 25, 2020
    • 14 replies
    • 3k views
    • 
    • magnusthorek.8027
    • June 23, 2020

25. Unplayable Lag and Disconnects during Tequatl Event in Sparkfly Fen

    By ParaNoidAndroid.1406, June 23, 2020
    • 1 reply
    • 41 views
    • 
    • magnusthorek.8027
    • June 23, 2020