Account & Technical Support

4,048 topics in this forum

1. About buying a new PC

   By Hederath.2350, July 9, 2019
   • 6 replies
   • 511 views
   • 
   • Emberstone.2904
   • July 14, 2019

2. Constant disconnects at the end of instances

   By Morty.4721, July 14, 2019
   • 0 replies
   • 63 views
   • 
   • Morty.4721
   • July 14, 2019

3. Anet Support Ticket BUG Whats going on?

   By RUB RUB RUB RUBZ.9136, July 13, 2019
   • 5 replies
   • 81 views
   • 
   • Bloodstealer.5978
   • July 13, 2019

4. Getting low fps with a relatively good computer

   By sYoX.4791, July 12, 2019
   • 4 replies
   • 94 views
   • 
   • ArmoredVehicle.2849
   • July 12, 2019

5. Failed to resolve AimIK bone indices. 1 2

   By Limodriver.4106, October 2, 2017
   • 39 replies
   • 1.7k views
   • 
   • Holgarf.6581
   • July 12, 2019

6. DLC buying

   By Standalone.4961, July 11, 2019
   • 4 replies
   • 61 views
   • 
   • Ayrilana.1396
   • July 12, 2019

7. I need help with managing multiple accounts please.

   By Tiviana.2650, July 9, 2019
   • 10 replies
   • 827 views
   • 
   • luzonophir.7134
   • July 12, 2019

8. Automatic refund and account suspension after purchasing expansions

   By BabaYaga.6025, July 11, 2019
   • 2 replies
   • 140 views
   • 
   • Linken.6345
   • July 11, 2019

9. Stop asking for my phone number, I'm not giving it to you 1 2

   By Arekai.5698, July 7, 2019
   • 32 replies
   • 1.6k views
   • 
   • Inculpatus cedo.9234
   • July 11, 2019

10. Constant appcrash with error code c0000005

    By xKitsune.9384, July 9, 2019
    • 4 replies
    • 389 views
    • 
    • xKitsune.9384
    • July 11, 2019

11. PingPlotter results look awful..

    By NickVega.7860, July 1, 2019
    • 7 replies
    • 191 views
    • 
    • mercury ranique.2170
    • July 11, 2019

12. Cannot send a report to exploits@arena.net

    By Samug.6512, July 9, 2019
    • 4 replies
    • 104 views
    • 
    • Inculpatus cedo.9234
    • July 9, 2019

13. Game does not launch anymore (Mac OS)

    By Dalkiel.9206, June 30, 2019
    • 4 replies
    • 525 views
    • 
    • Bellefon.1259
    • July 9, 2019

14. Can't buy Path of Fire

    By twhite.9310, July 8, 2019
    • 5 replies
    • 281 views
    • 
    • twhite.9310
    • July 8, 2019

15. Getting High Ping

    By zolcor.2601, July 3, 2019
    • 3 replies
    • 133 views
    • 
    • Wulfman.5024
    • July 8, 2019

16. Received "Guildwars Secret Survey" to my Email

    By KeyOrion.9506, July 5, 2019
    • 6 replies
    • 265 views
    • 
    • Ashantara.8731
    • July 7, 2019

17. Free Transfer (with purchase of both expansions)? - RESOLVED 1 2

    By Snake.3795, August 20, 2018
    • 31 replies
    • 1.8k views
    • 
    • Inculpatus cedo.9234
    • July 7, 2019

18. Mouse turning cam problem.

    By Caedmon.6798, July 2, 2019
    • 3 replies
    • 173 views
    • 
    • Caedmon.6798
    • July 4, 2019

19. Game suddenly running 50% worse, GPU usage 97% to 100%, usually was much less than that

    By solemn.9670, July 1, 2019
    • 5 replies
    • 607 views
    • 
    • Bloodstealer.5978
    • July 3, 2019

20. Crash Issues/Even Installer is crashing : (

    By Zagerus.8675, July 2, 2019
    • 4 replies
    • 231 views
    • 
    • Zagerus.8675
    • July 2, 2019

21. Trading Post Bugged Lost 2500 Gold

    By BAEL.5814, June 3, 2019
    • 9 replies
    • 472 views
    • 
    • zionophir.6845
    • July 1, 2019

22. Ping constantly surges during WVW zerg fight

    By daath.1725, July 1, 2019
    • 1 reply
    • 92 views
    • 
    • zionophir.6845
    • July 1, 2019

23. So one of my friends is trying to download the game.

    By Marleyboy.6247, July 1, 2019
    • 1 reply
    • 51 views
    • 
    • Inculpatus cedo.9234
    • July 1, 2019

24. Low Frames on an Overbuilt computer.

    By Lynn Dragonhart.5762, June 29, 2019
    • 10 replies
    • 1.2k views
    • 
    • Derdzvero.7051
    • July 1, 2019

25. Need some help. Can't launch the game anymnore.

    By Woljnir.7810, June 29, 2019
    • 3 replies
    • 148 views
    • 
    • Dalkiel.9206
    • June 30, 2019