SirPuddlesworth.6783 Posted March 31, 2018 Share Posted March 31, 2018 Verified with the rest of guild it seems post-patch all recording devices have been deleted.... Was half way through the achievement for ig-6417 and was at a stand still because fishing was bugged, couldn't do anything. When I come back after patch all the recording devices in my inventory were deleted. Has this been addressed anywhere. Does Anet know what's happened? Refund for difuorite crystals because its rng if you want to farm the nodes? These are the questions that need to be asked. Link to comment Share on other sites More sharing options...
gert.7698 Posted March 31, 2018 Share Posted March 31, 2018 Anet knows and they’re working on a fix https://en-forum.guildwars2.com/discussion/33945/bug-recording-devices-for-sandswept-isles-stack-reset-from-20-to-1/p1 Link to comment Share on other sites More sharing options...
KiraZ.1934 Posted April 3, 2018 Share Posted April 3, 2018 I have received two mails from anet with 5 Recording Devices in each mail. I already finished the event the first week. :D Anyone need my spares? I should have deleted the two mails as now I have 10 non stacked recording devices that I have to type the name of each to destroy them :( Link to comment Share on other sites More sharing options...
Yamazuki.6073 Posted April 3, 2018 Share Posted April 3, 2018 > @"KiraZ.1934" said: > I have received two mails from anet with 5 Recording Devices in each mail. I already finished the event the first week. :D Anyone need my spares? > > I should have deleted the two mails as now I have 10 non stacked recording devices that I have to type the name of each to destroy them :( You can copy/paste the name rather than typing them out individually, it's what I did for 9 of them. Well, now 14 as I got 5 more again. Link to comment Share on other sites More sharing options...
notebene.3190 Posted April 3, 2018 Share Posted April 3, 2018 > @"KiraZ.1934" said: > I have received two mails from anet with 5 Recording Devices in each mail. I already finished the event the first week. :D Anyone need my spares? > > I should have deleted the two mails as now I have 10 non stacked recording devices that I have to type the name of each to destroy them :( Thank you for the heads up! I'm in the same situation, completed first week, but thankfully haven't detached the items yet. You are a rock star. :) Link to comment Share on other sites More sharing options...
Malediktus.9250 Posted April 3, 2018 Share Posted April 3, 2018 I just received 10 of these devices despite already finishing the collection before the bug happened. Then for some reason the replacements did not stack. And had to delete them 1 by 1 with entering name. Why even replace these cheap items? Waste of dev time. Link to comment Share on other sites More sharing options...
Malediktus.9250 Posted April 3, 2018 Share Posted April 3, 2018 Just got another 5 devices I have to delete 1 by 1. Thanks Anet. Link to comment Share on other sites More sharing options...
Daroon.1736 Posted April 3, 2018 Share Posted April 3, 2018 10 recording devices arrived too - nice gesture Anet but a pain to delete and most people will have purchased replacements ages ago. A resource cost replacement would have been more sensible, but then.... Link to comment Share on other sites More sharing options...
Vash.2386 Posted April 3, 2018 Share Posted April 3, 2018 I just received 3 emails with 5 in each. Unfortunately I opened 2 of them and took the contents before i realized that they don't stack. Now my inventory is packed with these... I hope they make a stacking fix for it as I haven't completed the achivement yet. Link to comment Share on other sites More sharing options...
Pifil.5193 Posted April 3, 2018 Share Posted April 3, 2018 I wonder how many people affected by the disappearing recorders bug haven't already replaced them in order to complete the collection? I'd have preferred if they just mailed us the Difluorite Crystals, to be honest. Now they've just given us all some clicking and dragging busy work to destroy them. Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted April 3, 2018 ArenaNet Staff Share Posted April 3, 2018 We're SO sorry for this inconvenience! After reviewing our options, the team only had a few routes to choose and we wanted to be extra generous and ensure that folks who had the devices actually, you know, *had* (reacquired) the devices. That is why 15 were sent, in 3 bundles of 5 each. The theory is that those mails will top off the collections for most players. I was going to suggest that you just delete the mails, unopened, but you can't delete a mail unopened/if there's something inside. (A safety features that proves a stumbling block in these edge cases.) I believe you'll need to open, retrieve the items, and then manually delete each one. Because the name has to be input individually, use cut and paste to make your life easier. If someone else thinks of a better system to eliminate the unneeded devices, please post here so we all can take advantage of it! Link to comment Share on other sites More sharing options...
Trae.2384 Posted April 3, 2018 Share Posted April 3, 2018 > @"Gaile Gray.6029" said: > We're SO sorry for this inconvenience! After reviewing our options, the team only had a few routes to choose and we wanted to be extra generous and ensure that folks who had the devices actually, you know, *had* (reacquired) the devices. That is why 15 were sent, in 3 bundles of 5 each. The theory is that those mails will top off the collections for most players. > > I was going to suggest that you just delete the mails, unopened, but you can't delete a mail unopened/if there's something inside. (A safety features that proves a stumbling block in these edge cases.) I believe you'll need to open, retrieve the items, and then manually delete each one. Because the name has to be input individually, use cut and paste to make your life easier. > > If someone else thinks of a better system to eliminate the unneeded devices, please post here so we all can take advantage of it! I cant think of anything faster than copying 'Recording Device' to clipboard and ctrl - v each one. Why in the world wouldnt the crystals be sent out, it woulda been a nice gesture for the people walking around for 3 weeks with 11 recordings stuck in their bag, helpful to the many ppl im sure rebought recordings to finish collection when they were fixed, and anyone yet to do collection could have bought what they needed. This "fix" doesnt seem very well thought out since probably 95% of the people receiving this mail will now delete 15 useless items. Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted April 3, 2018 ArenaNet Staff Share Posted April 3, 2018 > @"Trae.2384" said: > I cant think of anything faster than copying 'Recording Device' to clipboard and ctrl - v each one. Why in the world wouldnt the crystals be sent out, it woulda been a nice gesture for the people walking around for 3 weeks with 11 recordings stuck in their bag, helpful to the many ppl im sure rebought recordings to finish collection when they were fixed, and anyone yet to do collection could have bought what they needed. This "fix" doesnt seem very well thought out since probably 95% of the people receiving this mail will now delete 15 useless items. I believe sending Difluorite Crystals would have been a lot more spammy. :( The CS team can't set a chosen number on mail attachments, but has to use certain size "buckets." They would have had to send several more mails to transmit crystals, so sending the devices was the better path. Link to comment Share on other sites More sharing options...
EthanLightheart.9168 Posted April 3, 2018 Share Posted April 3, 2018 > @"Gaile Gray.6029" said: > > @"Trae.2384" said: > > I cant think of anything faster than copying 'Recording Device' to clipboard and ctrl - v each one. Why in the world wouldnt the crystals be sent out, it woulda been a nice gesture for the people walking around for 3 weeks with 11 recordings stuck in their bag, helpful to the many ppl im sure rebought recordings to finish collection when they were fixed, and anyone yet to do collection could have bought what they needed. This "fix" doesnt seem very well thought out since probably 95% of the people receiving this mail will now delete 15 useless items. > > I believe sending Difluorite Crystals would have been a lot more spammy. :( The CS team can't set a chosen number on mail attachments, but has to use certain size "buckets." They would have had to send several more mails to transmit crystals, so sending the devices was the better path. But it would have made a lot more sense. Like that you didn't replace anything at all and we received no compensation for our lost difluorite crystals :/ Can you implement an npc that trades them back for difluorites or make them at least sellable for a few silver? Link to comment Share on other sites More sharing options...
Chay.7852 Posted April 3, 2018 Share Posted April 3, 2018 Got 15 of them too, though i've finished the achievement last week. I will put the devices on my keyfarm char this week and delete them with him - even faster than the copy-paste thing imo ;) Link to comment Share on other sites More sharing options...
Vova.2640 Posted April 3, 2018 Share Posted April 3, 2018 So people who never lost any devices also got 15 of them...? I was done with whole achievement way before the bug happened.. Today I got 15 devices... they don't stack.. AND I need to enter a text to confirm I have to delete each of them... for all 15 of them... Is there even any use for them after the achievement? Link to comment Share on other sites More sharing options...
notebene.3190 Posted April 3, 2018 Share Posted April 3, 2018 Well don't be mad, but I tried to report one of them as spam, thinking it would delete the mail in addition to the report, but then I realized it worked that way in another game. :/ Link to comment Share on other sites More sharing options...
Astralporing.1957 Posted April 4, 2018 Share Posted April 4, 2018 > @"Vova.2640" said: > So people who never lost any devices also got 15 of them...? Yep. So did the people that lost more (i lost 19). Oh well, i can forgive Anet some difluorite if they're so short on it, but i'd still vastly preferred if the devices still stacked. They are a real mess right now. Link to comment Share on other sites More sharing options...
Khisanth.2948 Posted April 4, 2018 Share Posted April 4, 2018 > @"Gaile Gray.6029" said: > > @"Trae.2384" said: > > I cant think of anything faster than copying 'Recording Device' to clipboard and ctrl - v each one. Why in the world wouldnt the crystals be sent out, it woulda been a nice gesture for the people walking around for 3 weeks with 11 recordings stuck in their bag, helpful to the many ppl im sure rebought recordings to finish collection when they were fixed, and anyone yet to do collection could have bought what they needed. This "fix" doesnt seem very well thought out since probably 95% of the people receiving this mail will now delete 15 useless items. > > I believe sending Difluorite Crystals would have been a lot more spammy. :( The CS team can't set a chosen number on mail attachments, but has to use certain size "buckets." They would have had to send several more mails to transmit crystals, so sending the devices was the better path. Crystals might have been more mails but much easier cleanup. They would have been easily dealt with through "Deposit All". Additionally people who have went ahead and re-bought their devices to finish the collection without waiting would also not get short changed. Link to comment Share on other sites More sharing options...
Devildoc.6721 Posted April 4, 2018 Share Posted April 4, 2018 > @"KiraZ.1934" said: > I have received two mails from anet with 5 Recording Devices in each mail. I already finished the event the first week. :D Anyone need my spares? > > I should have deleted the two mails as now I have 10 non stacked recording devices that I have to type the name of each to destroy them :( God, that was obnoxious. I hate when we're required to type in the name of the item to delete them especially when they don't stack and there's literally nothing else we can do with them. Link to comment Share on other sites More sharing options...
Devildoc.6721 Posted April 4, 2018 Share Posted April 4, 2018 > @"Gaile Gray.6029" said: > > @"Trae.2384" said: > > I cant think of anything faster than copying 'Recording Device' to clipboard and ctrl - v each one. Why in the world wouldnt the crystals be sent out, it woulda been a nice gesture for the people walking around for 3 weeks with 11 recordings stuck in their bag, helpful to the many ppl im sure rebought recordings to finish collection when they were fixed, and anyone yet to do collection could have bought what they needed. This "fix" doesnt seem very well thought out since probably 95% of the people receiving this mail will now delete 15 useless items. > > I believe sending Difluorite Crystals would have been a lot more spammy. :( The CS team can't set a chosen number on mail attachments, but has to use certain size "buckets." They would have had to send several more mails to transmit crystals, so sending the devices was the better path. For your CS team maybe, but not for the players.. Link to comment Share on other sites More sharing options...
Malavian.4695 Posted April 4, 2018 Share Posted April 4, 2018 Gaile, I appreciate the team recognizing that our recording devices were missing. Of course by now I already bought another 15. As a possible solution might I suggest putting a vendor in place who is willing to buy back Recording devices? I really hate to just delete them from inventory after your team went to the trouble to send them back. Either that or edit the time itself and give it a copper or silver value to sell back to any vendor? Thanks for your efforts. Link to comment Share on other sites More sharing options...
Eloc Freidon.5692 Posted April 4, 2018 Share Posted April 4, 2018 Devs need to work on making it so that they can set up a chosen number on attachments and adjust inventory better. Along with adjusting unlocks into an on/off system. Its excuses like these that made it impossible to undo the Mount Adoptable damage. Link to comment Share on other sites More sharing options...
Vyral.4365 Posted April 4, 2018 Share Posted April 4, 2018 This whole mess has been extremely frustrating. I had 20 Recorders in shared inventory before the patch. I didn't realize they had disappeared when I logged in. I found myself in a map that had an organized group for Serpent's Ire so I joined and finished it for the 1st time. I was so excited to get the recording, except that I didn't. I did get the recording of resurrecting 10 players though, on my only remaining recorder. I made a bug report and waited for some word from ANet about the bug. I saw the acknowledgement but no additional information. Just last night I broke down and bought the recorders again so I could continue working on the achievement. Now I have another 15 in my mail that are superfluous. In the grand scheme of things, this is a relatively minor issue. But I do wish it would have been handled more gracefully. Link to comment Share on other sites More sharing options...
maxwelgm.4315 Posted April 4, 2018 Share Posted April 4, 2018 This is really minor, but I have bought like 10 yesterday as soon as I realized it bugged me out of the stack, and now I am done with the collection and have several spare devices sent by mail.This wasn't thought out was it lol Link to comment Share on other sites More sharing options...
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